I filled out an order ticket and an agent helped me immediately resolve my installation issue. Fast!
I use a lot of plugins for the final cut. Pixel Film Studios are great. It meets all my needs. Thanks for everything. An excellent store.
Thank you so much for the support, Yunus! We are so grateful to know that we are making the editing process easier! We have a bunch of awesome plugins coming out soon so stay tuned! :)
So easy to use! I have now purchased multiple products from PFS, and they are amazing. Their customer service is so helpful!
Thank you so much John for your glowing review! We're more than happy to help out with any issue! We hope that you enjoy your plugins! Please feel free to contact us again if you need any further assistance!
Super responsive and helpful whenever I have reached out. Plugins are very easy to use. Reason why I purchase from them
Thank you so much for your incredible feedback GR.! We are more than happy to help you out with any issue faster than you can say Pixel Film Studios! If you need any further assistance, we would be more than happy to help you with any questions, comments, or concerns at https://bit.ly/PFS_Support. Live agents are available from 8 AM to 4 PM PST - just let us know how we can help and we will be on it ASAP!
Top top top nothing to say about it, they resolving my big problem in e few minutes. Very kind and qui
Thanks for choosing Pixel Film Studios, Angelo! We hope you continue to enjoy our products and get awesome results on your next project!
My data mosh plugin wasn't working, I tried everything myself and couldn't figure it out. I started talking with customer service and they guided me through and got it working pithing 5 minutes!
Great feedback to get from you Colby! Glad to hear that we could help you solve this quickly! We'd love to see what you are creating with our plugins!
Quick help and it works, Professional level effects at a reasonable price and GREAT customer service."
Awesome to hear this kind of response from you Christian!
We take pride in producing amazing plugins for Final Cut Pro X for developers of all skill levels! The price isn't too bad either! We hope to continue to amaze you and the FCPX community for years to come!
I was having trouble getting my new plug-in installed, and they were able to successfully trouble shoot and solve the issue with me.
We are happy to hear that you had a positive experience with our support agent, Daniel! We aim to provide a positive experience for each and every customer! Thank you for contacting us so we could help you solve the issue!
Great plug-ins for Final Cut Pro! They are adding tutorial videos that are also very helpful! I have purchased dozens of their plug-ins.
Thank you for the wonderful feedback, Mark! We are trying our best to expand our tutorial videos and provide help for the FCPX Community. We are so thrilled that you are continuing to find reasons to purchase our plugins - we strive to provide the best and most affordable editing tools for FCPX editors everywhere :)
I'm a FCX only editor I love the simplicity and power of the tools they develop.
Can't wait for more plugins to make editing a joy.
Happy to have the support Jason! We hope you are enjoying FCPX Timer!:)
We got lots more coming so stay tuned!
I bought procinemagraph for final cut pro x from Pixelfilmstudios and it works perfectly. I am really happy.
Glad to hear that you are enjoying our ProCinemagraph plugin, Schmidt! Thank you so much for your support, please feel free to reach out to our customer support if you have any questions or comments for our customer service team at https://bit.ly/PFS_Support! Our live chats are open 8 AM to 4 PM PST and our ticket support is available off hours!
Extremely responsive costumer service and always a smooth download. Product is always an A+. Would recommend to everyone!
Thank you for the support, Nick! We love hearing this feedback! We appreciate the support and we hope that you continue to enjoy our plugins! We got some really amazing ones coming out soon!
Saved so many countless hours with this plugin. Thank you so much for creating all these amazing plugins!
That's what we're talking about! We love hearing that you are saving time with the plugins DeWall R! We are so grateful for the support and hope you continue to enjoy our plugins! Even more awesome ones coming soon! ;)
The live chat service was excellent, very clear and concise and fixed my problem within minutes! Very happy indeed.
Happy to hear that we were able to get you up and running fast, Jason! Thank you for your support! We hope you’re enjoying the plugins!
Thank you for your professional support.
I love to be a part of your community.
See you soon:-) 100 Point of my side!
Glad to hear that the plugin is working out well for you, Ömer! We know troubleshooting can be frustrating. That is why we are working everyday to make the experience better!
Most issues can be resolved pretty quickly with all the right information. It always helps to have some screen shots of your Mac Specs and FCPX Version number as well as some screenshots or a screen recording of the issue.
We hope you are still loving the plugin!
Their live chat support was easy and helped me out it's all my problem within minutes and helped me get my plugins no problem, I will continue to use Pixel Film Studios.
We appreciate your patience when resolving issues. Thank you for choosing Pixel Film Studios :)
As a beginner in the world of Auto Tracker 2.1 I needed a few pointers to get going. Super quick help and to the point. Great service!
Thank you for the support, Ian! Awesome to hear that we could help you out quickly!
Don't forget to also check out the tutorial videos on the FCPX Auto Tracker 2.1 product page.
We are here if you have more questions! :)
Once the plugins start working it really is as simple as drag and drop. They make any final cut project pop! Really cool stuff!
We appreciate your continued support Nicholas! We are so thankful to know that we’ve got incredible customers making awesome things with our plugins. Now get out there and get back to editing that awesome video!
Had an issue with one of the presets I purchased, I contacted a pixel support agent and they helped me fix the problem. Great customer support!
Of course we are always happy to help if you ever run into any issues with installation or product questions.
Thank you for reaching out to us Ruby!
Don't forget to check out our amazing help page as well!
https://store.pixelfilmstudios.com/help/
If you have questions that aren't answered by our help page please don't hesitate to contact us. :)
2 years ago I bought about $128 of Pixel Film studio software. It worked at first on my 2012 Mac Mini with mojave then one day POOF! No joy, all my plugins stopped working! I reached out to Pixel support and they informed me that they no longer were supporting my mac or mojavie but instead were re tooling everything for the new M1 chip. Well I wasn't planning on getting a new computer at taht time but a bout a year later while waiting on endless render times with my slow old mac I though, well what the heck. I got a 2020 Mac mini M1 with Monterey, 16 gig ram and 1 TB SSD. Tried to reinstall my plugins bu no joy>> Kept getting that annoying RED screen of death! You know the one> Well I again reached out to Pixel Film Studio support and got the delightfully helpful Chloe. She not only was supper helpful in getting me the missing FX plugin folder I was missing in my install path, she looked up fonts and control surface work a rounds that I was dealing with after I was able to successfully get all my plug ins to finally work. Chloe you saved my faith in not only Pixel Film Studio products but in humanity its self. Good costumer service seems to be a thing of the past now a days but not with Chloe. Thank you so very much!
Many thanks for the support Douglas!
Overview
PixelFilmStudios has a rating of 4.3 stars from 411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PixelFilmStudios most frequently mention customer service, live chat and red screen. PixelFilmStudios ranks 1st among Video Editing sites.
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Glad to hear that we could help you out, Katie! Most issues can be resolved pretty quickly with all the right information. It always helps to have some screen shots of your Mac Specs and FCPX Version number as well as some screenshots or a screen recording of the issue. We will always do our best to help! :)