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Pink BoutiqueReviews 148

2.3

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Pink Boutique Reviews Summary

Pink Boutique has a rating of 2.3 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pink Boutique most frequently mention and poor quality. Pink Boutique ranks 81st among Dresses sites.

service
7
value
7
shipping
8
returns
7
quality
7

We monitor reviews for authenticity

GB
1 review
1 helpful vote
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Return costs a fortune
September 5, 2024

I tried to return a dress and swap for another which the site allows and you pay the £2.99 return shipping. I ended up paying £7 and was charged twice. So disappointed that as a loyal customer this error couldn't be fixed.

Date of experience: September 5, 2024
District of Columbia
1 review
0 helpful votes
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No response
January 7, 2024

You eventually get your items but you can return them. I notified the company right away of wanting to return, they asked me why and I have not heard from them. I

Date of experience: January 7, 2024
Illinois
1 review
0 helpful votes
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SCAM SCAM SCAM
December 26, 2023

Please do not lose your money. This is a scam site. Defective merchandise, and horribly duplicated knock offs. Returning the items to china is upwards of 50 to 100 dollars. Dont waste your time or your money. They are HORRIBLY unethical. Lousy chinese scammers

Date of experience: December 26, 2023
GB
1 review
0 helpful votes
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Awful experience
December 6, 2023

Ordered an item with next day delivery. Items haven't arrived and there's no outcome. It was my first time ordering from this website and will definitely be my last.

Date of experience: December 6, 2023
North Carolina
1 review
4 helpful votes
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USE AT YOUR OWN RISK
March 19, 2023

I placed an order after going back and forth and whether I should trust this site, and I wish I had gone with my gut instinct. These people are scammers who will take your money yet NEVER send you your items.

LISTEN TO ALL THE BAD REVIEWS, I wish I had:-(

Date of experience: March 19, 2023
Arizona
2 reviews
6 helpful votes
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Terrible Company
March 7, 2023

I placed a order that was over $200. It has been 2 months I have not received it. The company said it was delivered and contacted the post office. Post office has no information.
Think Pink will not help or refund my money!
I will never order from them again and make sure other people don't either!

Date of experience: March 7, 2023
Georgia
1 review
4 helpful votes
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Lost in shipping no response
February 9, 2023

I'm beginning to think this store is a scam with fake reviews. My experience is nothing like them. Ordered over a month ago. Got one email with a tracking number. Supposedly my items are at Heathrow airport and have been for 3 weeks. Contacted the store and I got a grammatically incorrect response.not pleased

Date of experience: February 9, 2023
Illinois
2 reviews
5 helpful votes
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Wanted to point out that there appears to be two different companies being reviewed here! One company is Pink Boutique which seems to be legit (never ordered) & the other is Pink Style Boutique, a Chinese company that is a scam! The items WILL NOT be as pictured on the website so DO NOT order. IF they respond to your complaint, you may be offered a full refund if you pay for return shipping to China (very expensive) or a small percentage off your current or future purchase of you can't return. The positive reviews & pics are not to be trusted... I understand that some companies are now providing gift cards for them!

Date of experience: August 12, 2022
Arizona
1 review
1 helpful vote
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I canceled order & asked for a refund prior to order being shift. They kept saying that it was in route, I recvd item after 3.5wks, It looks cheap/see through. They want me to pay for a return label to get a refund!

Date of experience: June 19, 2022
GB
1 review
0 helpful votes
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Lovely dress
December 10, 2021

Really happy with all my clothes I order a lot always good quality I had dresses trousers coats tops always good material so happy and get lots compliments

Date of experience: December 10, 2021
Michigan
1 review
3 helpful votes
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None of the dresses I ordered looked like thw pictures when I received them. The fabic was very cheap. Dresses were not sewn together properly. There were holes in the seams. It cost me $85 to send them back to China. When I placed my order, they used a USA address, but for returns its a China address. Rip off. I have been waiting 5 weeks for a refund after I shipped merchandise back. It took over a week for them to send me rhe return address. They tried to iffer me a $5 disvount to keep the dresses. I refused it, then they offered me a 15% off coupon for my next order. I plan to NEVER order from this company. Finally after a week of haggling, they sent me the return address as made sure that I knew that I was responsible for the return shipping costs.
Save yourself time, money and a headache, don't order from this company.

Date of experience: October 19, 2021
Florida
1 review
6 helpful votes
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This company is horrible!
September 1, 2021

This company is horrible. I ordered an item on August 6 and paid for expedited shipping. A week later, no shipping information. Come to find out, they didn't even have the inventory. I requested the order be canceled. They failed to respond even though their website states they will reply within 24 hours. After no reply, I reached out to Paypal. Three weeks later and through the dispute process with PayPal, they shipped the item, after 4 cancellation requests). I paid for expedited shipping because I wanted my item prior to traveling. They shipped an item after requested cancellation and paypal allowed them to be the shady company they are. Do yourself a favor and do not order from them!

Date of experience: September 1, 2021
Illinois
1 review
5 helpful votes
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Garbage
August 31, 2021

I ordered a dress from this so call company and they send me BULL$#*!! The dress is not what was advertised and what I wanted. Poor quality! When I reached out to them, they wanted to refund me 10% of my purchase. How dare they insult my intelligence. Never will I order from them again. If you know know any better, PLEASE STAY AWAY FROM THEM. They are a rip off company. BEWARE!

Date of experience: August 31, 2021
Texas
1 review
3 helpful votes
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Cheap and poorly made
August 19, 2021

I placed an order on 8/3 and paid for it to be expedited for my vacation packaged received after, 18 days later. I also order from several other companies and this is the only one I have not received.

Date of experience: August 19, 2021
Texas
1 review
8 helpful votes
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I ordered my item almost a month ago, I've reached out to customer service and the only thing they told me was "be patient and wait on my item". I am very upset about this being that I needed this for my vacation in the next couple of days.

Date of experience: July 27, 2021
Arkansas
1 review
17 helpful votes
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Hello I order from your company last month and never received Amy of my iteam. My name is Delinda phillips

Date of experience: May 11, 2021
Maryland
1 review
7 helpful votes
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DONT ORDER FROM HERE
December 18, 2020

I ordered a red hoodie from here and it took so long to even ship but as soon as it came the sleeves weren't even a normal length to wear and the design on the hoodie wasn't even there... it was just a red hoodie

Date of experience: December 18, 2020
GB
1 review
8 helpful votes
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Broken
August 26, 2020

Everything I've ordered from here has either broke or ripped within the first two times of wearing or using the items. Not worth the money you pay very cheap

Date of experience: August 26, 2020
GB
1 review
10 helpful votes
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Very Diasapointed
May 21, 2020

Poor quality of most of the clothes, never received my refund. Tried to contact them with no success, after few months when get hold of them they claimed it is too late now (even that i had a proof of return).

Date of experience: May 21, 2020
GB
1 review
0 helpful votes
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Pink boutique amazing
March 21, 2020

Pink boutique clothes are amazing

True to size
Great quality
Great returns service
Great customer service

Love the girls at pink boutique. So supportive. Love the wee members group I have been in from the start. Girls supporting girls. Amazing.

You wont be let down by the clothing or the service you get. Prices are great and clothes up to date with the latest trend.

Download the app as well for deals and saving wishlist. Dont buy from anywhere else now. Will add some photos later as have so many. Thanks girls xx

Date of experience: March 20, 2020

From the business

Shop women? ۪s clothes & the latest online ladies fashion at Pink Boutique UK. Celeb inspired clothing, party dresses, shoes & hair extensions with next day UK delivery.


pinkboutique.co.uk
Founded in 2012
Newcastle Upon Tyne, TYNE