I'm beginning to think this store is a scam with fake reviews. My experience is nothing like them. Ordered over a month ago. Got one email with a tracking number. Supposedly my items are at Heathrow airport and have been for 3 weeks. Contacted the store and I got a grammatically incorrect response.not pleased
Poor quality of most of the clothes, never received my refund. Tried to contact them with no success, after few months when get hold of them they claimed it is too late now (even that i had a proof of return).
I ordered my item almost a month ago, I've reached out to customer service and the only thing they told me was "be patient and wait on my item". I am very upset about this being that I needed this for my vacation in the next couple of days.
I placed an order on 8/3 and paid for it to be expedited for my vacation packaged received after, 18 days later. I also order from several other companies and this is the only one I have not received.
Please do not lose your money. This is a scam site. Defective merchandise, and horribly duplicated knock offs. Returning the items to china is upwards of 50 to 100 dollars. Dont waste your time or your money. They are HORRIBLY unethical. Lousy chinese scammers
Pink boutique clothes are amazing
True to size
Great quality
Great returns service
Great customer service
Love the girls at pink boutique. So supportive. Love the wee members group I have been in from the start. Girls supporting girls. Amazing.
You wont be let down by the clothing or the service you get. Prices are great and clothes up to date with the latest trend.
Download the app as well for deals and saving wishlist. Dont buy from anywhere else now. Will add some photos later as have so many. Thanks girls xx
Absolutely love their clothes! I had an event coming up and had no idea what to wear that would make me feel comfortable. One of the lonely ladies from PB (Anna) helped me choose a dress and I felt like a princess! Thank you so much!
Absolutely love pink boutique. Their clothes are great and true to size including footwear. You'll find the most elegant t pieces of clothing you've ever seen. The customer service is fantastic and most of all they make you feel like a queen. You wont be disappointed at all. Xx
Everything I have ordered from PB has been exceptional quality, always true to size and amazing value for money! PB has the most outstanding customer service also! I felt like a true princess in my most recent purchase and had compliments all night! Wearing PB will make you feel like a million dollars!
Love love love PB. Their selection of clothes are just WOW and ive yet to see someone wear the same as me when i buy from them. Theres something for every occasion. Im part of the exclusive PB page on Facebook and the support from everyone on there is second to none from other shoppers to the staff.
Returns are so simple. If ive had any issues with a return they have sorted it within the day, or in my last case within about an hour!
You can online chat rather than call or email, so convenient for a quick answer.
Customer service is fab.
Would highly recommend shopping here xx
Best boutique with the loveliest clothes. Anything I have ordered has always turned up exactly the way it looks in the pics and always fits.
Total budget friendly too unless your like me and just buy everything from their website and still end up skint anyway lol!
Very rarely shop anywhere else now!
I literally am obsessed by their clothes always fit amazingly always next day delivery on time and their Facebook group is great so many nice ladies always complimenting others brilliant honest advice. Fast refunds issued pbaddict! X
First order with Pink Boutique and we are very pleasantly surprised! The quality of the garments was excellent and, for the price we paid, even with shipping and customs cost, the dresses we ordered for my wife were very well worth it.
There were a couple of small issues with our order but it took an email to realize how quick and attentive their customer service is. Half way around the globe, both Sarah and Chantel promptly responded and would follow up until our concerns were resolved beyond the level of our expectations.
Awesome experience, will be purchasing from them again! Thank you so much, Pink Boutique!
Ordered multiple times from this company as I love there clothes! Really good quality material & true to sizing.
I ordered a jump suit from them a couple of weeks ago & needed some advise. I contacted customer services & spoke to a woman called Sarah, she was absolutely amazing & helped me in every way she could! Although I was terrible at replying to her she always made sure her replies were quickly sent to me to resolve the matter! 10/10 on their customer service!
Thank you so much! X
Had the pleasure of speaking to Lucy in Customer Services today and what a superstar! Friendly and polite and helped me out really quickly. Love the PB clothes and how they encourage woman to lift and support each other in their FB group. Got my eye on a few other bits and pieces so it won't be long until I make another purchase!
Ordered a few times from pink boutique and have always been happy with my order and the quality of the clothes!
However today I had to speak to customer service about an item that was a little faulty- a small bit of loose stitching on dress. I contacted pink boutique through Facebook messenger and was shocked at how fast I received a reply. I explained the problem, and sent pictures and they advised me on what to do next to get a new dress delivered tomorrow! Lucy was the lady that helped me and she did a great job. Thank you very much
I've always loved pink boutique and thought it was decent price for the quality of clothing. However I bought 4 bikinis for my holiday and a couple of weeks later all four are in the sale yet the majority of the others are still full priced. Quite infuriating it's the ones I have purchased that have all gone down not long after has put me off..
I have never known customer service like it. So quick and happy to help. I am so impressed. This company is absolutely amazing and puts their customers first. Well done pink boutique a particular thank you to Megan
Bought the "weekend in Rome" green floral grill wrap mini dress from pink boutique for my holiday to Hurghada and it fit like a dream! I ordered two sizes to make sure I had the perfect fit and the return of the bigger size was simple and easy to do and my money was refunded quickly! Would 100% recommend this company for any of their clothing! All of their items are well made and look amazing!
Clothes are always of excellent quality and true to size, they have a great range of beautiful clothes which are trendy.
As a company pink boutique are fabulous, reply quick and will always deal with any query or problem quickly, professionally and in a fair manner.
Attached is one of my many pink boutique buys.
Overview
Pink Boutique has a rating of 2.3 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pink Boutique most frequently mention and poor quality. Pink Boutique ranks 51st among Dresses sites.
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- Newcastle Upon Tyne, TYNE
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members