I ordered a pretty lavender dress; received a pink dress with house on prairie vibes. HORRIBLE!

I hate shopping online but Chantel made it so easy for me. She helped me find the right thing and she did it so fast. Such a lovely lady. I'll definitely be shopping here more often

Ordered multiple times from this company as I love there clothes! Really good quality material & true to sizing.
I ordered a jump suit from them a couple of weeks ago & needed some advise. I contacted customer services & spoke to a woman called Sarah, she was absolutely amazing & helped me in every way she could! Although I was terrible at replying to her she always made sure her replies were quickly sent to me to resolve the matter! 10/10 on their customer service!
Thank you so much! X

Poor quality of most of the clothes, never received my refund. Tried to contact them with no success, after few months when get hold of them they claimed it is too late now (even that i had a proof of return).

Hello I order from your company last month and never received Amy of my iteam. My name is Delinda phillips

I ordered $200 worth of merchandise for a photo shoot and NEVER received my order! Then, they sent me an email asking if I liked my items, from a no reply email! I can't get a hold of anyone!

Find expensive delivery and returns need to look at cost or will lose customers which would be a shame other company's don't charge whot pink boutique do

I ordered my item almost a month ago, I've reached out to customer service and the only thing they told me was "be patient and wait on my item". I am very upset about this being that I needed this for my vacation in the next couple of days.

Everything I've ordered from here has either broke or ripped within the first two times of wearing or using the items. Not worth the money you pay very cheap

I placed an order on 8/3 and paid for it to be expedited for my vacation packaged received after, 18 days later. I also order from several other companies and this is the only one I have not received.

This company is horrible. I ordered an item on August 6 and paid for expedited shipping. A week later, no shipping information. Come to find out, they didn't even have the inventory. I requested the order be canceled. They failed to respond even though their website states they will reply within 24 hours. After no reply, I reached out to Paypal. Three weeks later and through the dispute process with PayPal, they shipped the item, after 4 cancellation requests). I paid for expedited shipping because I wanted my item prior to traveling. They shipped an item after requested cancellation and paypal allowed them to be the shady company they are. Do yourself a favor and do not order from them!

I ordered a red hoodie from here and it took so long to even ship but as soon as it came the sleeves weren't even a normal length to wear and the design on the hoodie wasn't even there... it was just a red hoodie

Awful company, returns, products and customer service are way below standard.

It's very telling the fact they disable the reviews on Facebook.

With such amazing companies such as missguided and boohoo, I would never even entertain using them. I'd highly advise people to shop around at the excellent companies out there rather than wasting money with these. AVOID THEM

WORST COMPANY EVER!

COMPLETE LIARS they say they will refund you but DONT.

Avoid at all costs!-their items are FAULTY and POOR QUALITY. Lucy has made it certain I would NEVER spend another penny here again.

Save your money ladies, spend it elsewhere!

Ordered 5 dresses so my daughter could select a dress for her prom. 1 dress was selected 4 dresses were returned as unwanted items.
They have only refunded me for 2 saying the other 2 are soiled with fake tan, so I have now payed for three dresses instead of one.
This is ridicules but having read the reviews after the event I now think they have a scam going with the fake tan comment. Please be aware when ordering from this company. Scammers

First item sent was totally different to what i ordered. The other 2 items were different to what they look like in the pictures.

Customer service refunded my money after the company that my bag was ordered from didn't send or provide a tracking number. Thanks, Jennifer!

I've always loved pink boutique and thought it was decent price for the quality of clothing. However I bought 4 bikinis for my holiday and a couple of weeks later all four are in the sale yet the majority of the others are still full priced. Quite infuriating it's the ones I have purchased that have all gone down not long after has put me off..

The customer service in this place is something Ive never experienced before! There refusing me a refund because I have apparently spoiled one of the products with fake tan ( funnily enough the item I hadnt tried on!) there attitude was well its not got there by itself, theres only men in the warehouse! Initiating Im a Lier! The product has been stained somewhere in the process and they choose me as the culprit! They havent even took into consideration what I am telling them!

I ordered a few items with this company and they never arrived. When i contacted the company they told me it was lost in transit and would give me a refund rather than re send the items but they didn't refund my delivery. Will never order form here again.

Ordered a dress from this company and was too small and short. Sent it back for a refund and I was refused this. The dress was sent back to me and when I phoned the customer service to ask why, she said it was due to the dress being marked. This was not the case when I sent the dress back for a refund initially. Terrible experience.

Order a jacket I received it almost 4 months later and it's the wrong size. I don't recommend this Boutique.

Wish Id read the reviews before ordering. Ordered 2 dresses, both of which were too big. Sent them back and they were in the depot for a week before they reached pink boutique. Received one refund and one dress was returned due to being marked. When it left my house there was not a mark on it now theres a whopping show print inside at the top in a tread of shoe none of us own. Pink Boutique say I have worn the dress when I have not (its too big for goodness sake!) and refuse me a refund. Blatantly calling me a liar. Absolutely disgusting service