• PinkBlush Maternity

PinkBlush Maternity

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Overview

PinkBlush Maternity has a rating of 2.7 stars from 631 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PinkBlush Maternity most frequently mention customer service, return policy, and pregnant women problems. PinkBlush Maternity ranks 3rd among Maternity Clothes sites.

  • Value
    38
  • Returns
    23

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 0%
Positive
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How would you rate PinkBlush Maternity?
Top Positive Review

“Beautiful and comfortable”

Lee Ann T.
4/19/22

Exactly what I needed for my outdoor baby shower. The fabric was stretchy and comfortable. Pattern was also gorgeous!

Top Critical Review

“Buy at your own risk.”

James L.
12/22/23

PinkBlush Maternity has horrible customer service and a horrible exchange policy. I bought some clothes as a gift for my pregnant wife and they did not fit—probably not an uncommon experience; however, PBM refused to allow me to return the clothes, even for in-store credit. What an absolutely absurd policy for a company that sells maternity clothes online. Buy at your own risk.

Reviews (631)

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customer service (44)
Thumbnail of user jambroselee
1 review
0 helpful votes
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December 22nd, 2023

PinkBlush Maternity has horrible customer service and a horrible exchange policy. I bought some clothes as a gift for my pregnant wife and they did not fit—probably not an uncommon experience; however, PBM refused to allow me to return the clothes, even for in-store credit. What an absolutely absurd policy for a company that sells maternity clothes online.
Buy at your own risk.

Products used:
Two maternity dresses.

* PinkBlush Maternity attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user pinkblushm
PinkBlush M. – PinkBlush Maternity Rep

Hello James!
I am sorry to hear about your experience! Here at Pink Blush we pride ourselves on our excellent customer service. We also have a very simple return and exchange process, and also an extended return window for the holidays. We unfortunately do not allow returns of items outside our 30 day policy, or final sale items, which is stated in our return policy. If you could provide me with your order number I'd be more than happy to look further into this for you!

Thumbnail of user reyrosmery03
1 review
0 helpful votes
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December 26th, 2023

My first order I guide my self by the size description and was complete inaccurate. Some close came damage and the customer service lady does not want to help they do not answer email neither. I better to go to goodwill that to spend money on this website. I have to through it away because the company does not want to help me!

Tip for consumers:
Do not loose money on this website!

Products used:
none!

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Thumbnail of user pinkblushm
PinkBlush M. – PinkBlush Maternity Rep

Hello Rosmery,
Thank you so much or taking the time to leave your feedback. I do see you emailed us Friday evening after we closed. Due to us also being closed on weekends and it being Christmas yesterday, we did respond to your email first thing this morning! I am sorry to hear you are unhappy with your order!
I do see our rep you spoke with over the phone is still in the process of assisting you with your damaged item.

Thumbnail of user meganj418
1 review
0 helpful votes
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June 6th, 2023

Pink Blush terrible company with even worse customer service. I made a large purchase and after wearing some items, they came out of the wash with huge holes in them! Customer service refuses to refund me unless I pay shipping to send these items back. I would NEVER shop with them again.

Thumbnail of user katelyns85
1 review
1 helpful vote
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May 12th, 2022
Verified purchase

Pink blush has stunning fashion… online that is. The styles are not the same in person and generally fit strange. The bodice may be tight while the waist is huge or vice versa. The most annoying thing is their "final sale" items which are not clearly marked. I bought two dresses that were final sale with out my knowledge and they fit terrible. I looked up customer service to see if they could exchange or return and was told they were final sale items. Very frustrating.

* PinkBlush Maternity attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kuldeepb5
1 review
0 helpful votes
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August 27th, 2022

Pinkblush charged me $25 for shipping fees. After 1 month I also get bill from ups for shipping fees. Moreover fabric was worst ever fabric. They never answer call. No customer service at all. Just waste of money.

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Thumbnail of user pinkblushm
PinkBlush M. – PinkBlush Maternity Rep

Thank you for your review! We appreciate your feedback. We are so sorry you've had this experience. Our shipping page states International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient. I do apologize for any inconvenience and I will reach out to further assist!

Thumbnail of user laurab3692
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

I ordered a maternity dress, the material was cheap and it was very revealing in the bust area sent back (charged 10 USD to send back) that was 3 weeks ago still no refund and keep getting the same email response that "it will be there in 3-5 business days"

Tip for consumers:
do not recommend

Products used:
dress

Service
Value
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Thumbnail of user pinkblushm
PinkBlush M. – PinkBlush Maternity Rep

Hello Laura,

Thank you so much for reaching out and leaving feedback on your experience. I'm so sorry to hear you were unhappy with your order and have yet to receive a reimbursement for your return. If you could reach out to our support team we'd be more than happy to look further into the matter for you!

Thumbnail of user kaylaz108
1 review
0 helpful votes
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July 14th, 2022

I ordered hundreds of dollars in maternity clothes in April. Everything fit well, and when it was time to wear a pair of shorts in June, my hips had doubled in size... thanks pregnancy. I emailed customer service explaining the situation, and that the item was never worn, brand-new. They were unwilling to work with me even after purchasing hundreds of dollars in clothes from them with a body that is rapidly changing. I won't ever shop with them again.

* PinkBlush Maternity attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user lindsaym297
1 review
2 helpful votes
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June 19th, 2022
Verified purchase

I ordered 3 dresses and 1 bathing suit. I wear a size 8 or medium in all other maternity clothing. I am only 3.5 months pregnant and the articles of clothing that I ordered did not fit at all. All 3 dresses were a medium and they were tight in the shoulders, bust, and arms. The bathing suit I ordered was a size large and it was extremely tight on my legs. For being a strictly maternity clothing and the price in which they are, these articles need to be appropriately sized for pregnant women.

* PinkBlush Maternity attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user elizabethc2934
1 review
0 helpful votes
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May 22nd, 2023

Purchased a bathing suit that only lasted a few months before the metal clips broke off rendering the bathing suit useless. When I reached out to see if there were any replacement options I was told their clothing isn't meant to last a lifetime. I would seek out other brands if you're looking for something quality.

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Thumbnail of user hennah4
1 review
0 helpful votes
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May 22nd, 2021

I ordered 2 tops from the site, both were thin and see- through. Now I want to return, but all the links do not work, and I tried calling the number, but they put me on hold, and then said they are unavailable! I emailed them a week ago- no response.(They said they'll respond within 48 hours)
Will never order from them again.

* PinkBlush Maternity attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user tristinm3
1 review
4 helpful votes
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April 12th, 2019

I ordered a couple dresses in different sizes to try on to wear for my baby shower. I paid for overnight shipping, they took my money for overnight shipping, and the shipped my dresses via standard shipping. So now my baby shower is this weekend and I have no dress to wear. Customer service was horrible. DO NOT ORDER FROM PINK BLUSH.

Thumbnail of user sarahd193
1 review
1 helpful vote
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January 30th, 2018

I bought a dress for a special occasion from Pink Blush. It looked super cute on the website, but it didn't work on my body. Because of where I live, I was charged $5.00 for shipping to get it. When I went to return it, I was charged an additional $5 for shipping it back to them. I basically paid $10 to try on a $52 dress.
I would not recommend this website, sorry!

Thumbnail of user sherj3
1 review
0 helpful votes
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December 17th, 2020

Ordered some maternity clothes for my daughter was VERY dissapointed in the quality of the products I ordered. Material was shabby, sizing off, ordered a 1X stretch maternity jean and my friend who is a size 12 could hardly get into it. Stitching loose on pants, very poor quality given the price you pay. Wil not be ordering again. One plus was that it was delivered quickly.

Thumbnail of user micahw29
1 review
1 helpful vote
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September 11th, 2020

DONT BUY FROM THEM.
This company forced me to take pictures in the clothes that didn't fit and made me send it as prof as well as gave me the run around on retuning. Beyond mad at this purchase.

Thumbnail of user pinkblushm
PinkBlush M. – PinkBlush Maternity Rep

Hello Micah,

I am so sorry to hear you had a bad experience with us! We do not ask customers to send photos of them wearing our clothing to prove it does not fit. Are you able to provide me with your order number and id be more than happy to look further into this for you!

Thumbnail of user cc602
1 review
1 helpful vote
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September 24th, 2020

I purchased workout leggings from this company. The leggings not only dyed my legs blue (not in the same way new jeans might... this dye was way over the top!) they also dyed the chair I was sitting on blue as well! It completely ruined my furniture... the dye would not come out and it was everywhere! DO NOT PURCHASE FROM THIS COMPANY unless you plan on ruining your furniture! This was a horrible experience!

Thumbnail of user pg320
1 review
5 helpful votes
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July 25th, 2021

I brought two dresses (total worth $100) and tried them as soon as I got the order (like today, 6/25) They sizing was a little off and I called them right away to see if I can get an even exchange (not a return) but an even exchange so I clear want the dress. These dresses were on clearance so I understand no return. But yes, again if sizing is off its off... can customer has some wiggle room? Maybe store credit or just an even exchange?

Vanessa on the other side was abrupt enough to be " no you can't" and "have a good day"... wow! I though living through pandemic would teach people and companies more compassion. Yet, again disappointment.

I love their stuff and always recommend them, but just the rude behavior put me off. I will donate these dresses to women who are in need - so I feel good about spending my money.

Tip for consumers:
Only order if you are 100% sure of your size. Since they don't believe in accommodating your request for refund or even exchange on sale items.

Products used:
None

Service
Value
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Returns
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Thumbnail of user dariak20
1 review
3 helpful votes
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June 28th, 2020

I tried to return one item because it turned out to be small on me. It is impossible to reach them, they do not answer letters. After I was reading all reviews, the money for this will not be returned to me. Very upset!
How it is possible to treat people like that, especially those who are pregnant?

Thumbnail of user pinkblushm
PinkBlush M. – PinkBlush Maternity Rep

Hello Daria,
I apologize for the inconvenience! Are you able to provide us with your order number and we'd be more than happy to look further into this for you!

Thumbnail of user lisan593
1 review
0 helpful votes
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March 10th, 2021
Verified purchase

The dress was not what I expected! It was poor quality material l.

* PinkBlush Maternity attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user iraidas1
1 review
1 helpful vote
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December 14th, 2018

I bought a $55 dress. I left it in the bag until my baby showers date was closer. Once I tried it on I realized it had a strong smell, like onions/sweat. I decided to wash it. It smelled disgusting. After washing it it smelled like laundry detergent, softener, and Onions. The smell won't come off. It's horrible I will never shop here again.

Thumbnail of user pinkblushm
PinkBlush M. – PinkBlush Maternity Rep

Hello Iraida,

I am so sorry for the inconvenience of you receive a dress from us with an odor. We would be more than happy to rectify this for you. Are you able to provide me with your order number so that we can reach out?

Thumbnail of user georgew750
1 review
0 helpful votes
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April 11th, 2021

Cheap, not fitted right and horrible return policy.
Save your money, don't buy here.
Please tell your friends. Family and everyone you know, this place is not a good business.

Tip for consumers:
Do not buy here

Products used:
2 dresses they where cheaply made

Service
Value
Shipping
Returns
Quality
Thumbnail of user sherriec24
1 review
19 helpful votes
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October 23rd, 2018

The return policy is a rip off. Who has a 30 day return policy these days? More specifically, why would a company in this particular retail niche have such a policy? Pregnant women have very difficult time finding clothing that fits well. PinkBlush allows little time to assess the fit before revoking the return privileges. It's very poor customer service. I won't be purchasing anything else from PinkBlush and will discourage others from doing so.

Thumbnail of user pinkblushm
PinkBlush M. – PinkBlush Maternity Rep

Hello Sherrie,

I'm so sorry to hear you're unhappy with our return policy! We do appreciate the feedback and will be passing this information along to better accommodate our customers in the future!

Thumbnail of user katieo41
1 review
13 helpful votes
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April 22nd, 2019

I was so excited to order an adorable pair of overalls and then I was faced with finding out my order was shipped to the city next to mine. I checked my address at least 5 times... it was typed out correctly. I would sit here and love to blame UPS but after reading these reviews, I feel like I know who to blame. Of course they are sold out now, so they can't replace them. I do almost all of my shopping online and have never dealt with this. I definitely won't be making any other purchases from this company.

Thumbnail of user kendrickm17
2 reviews
5 helpful votes
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June 14th, 2020

I ordered a maternity swimsuit and the sun cane through the material, causing my stomach and other private areas to be pink in color. As a newly expectant mother this is a little scary. I'm not wasting my time calling customer service since they are probably difficult as I have read these other reviews. I'll never order anything from here again.

Thumbnail of user stephanieh594
1 review
3 helpful votes
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May 23rd, 2020

Early on in my pregnancy, I ordered a bunch of items from pink blush and I was so excited to be able to use them. Once I was far enough along to need maternity clothes, I found that the leggings I purchased began to literally fall apart at the seams upon the third time I wore them. Unfortunately, the return window had closed.
Additionally, I ordered four or five maternity jumpers that I was really excited about. They were pretty roomy before my bump was present. Unfortunately, there is literally no room for my baby bump because the jumpers cause front and back wedgies when I tried to wear them at 7 months pregnant. Imagine that; maternity clothes that don't work for a pregnant person. The clothing is either poorly made, badly designed, or both.

Thumbnail of user stephanied602
1 review
1 helpful vote
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December 13th, 2020

Opted for two day shipping for my baby shower dress and it won't arrive until after the baby shower. I can't comment that review on their website which seems unfair because had I seen this review, I would've shopped elsewhere. Please STAY AWAY if it's for something timely. I cannot say how much I do not recommend them.

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From the business

Shop cute and trendy maternity clothes at PinkBlush Maternity. We carry a wide selection of maternity dresses, stylish maternity tops, and on-trend maternity jeans all at affordable prices.

Business History

We saw a need for affordable and trendy maternity clothes, and worked hard to provide that. Starting out, our mission was to develop a brand that fully encompassed #momlife and provided more than just clothing to our customers. We pride ourselves in the community we have created through the years as well as the selection of quality crafted clothing that caters to every need you will have through your pregnancy and after! We stand by our product and ensure that you will have a wonderful shopping experience with us from our incredible customer support team to our easy to shop website.

Company Representative

Thumbnail of user pinkblushm
PinkBlush M.
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