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James L.

Contributor Level

Total Points
80

1 Review by James

  • PinkBlush Maternity

12/22/23

PinkBlush Maternity has horrible customer service and a horrible exchange policy. I bought some clothes as a gift for my pregnant wife and they did not fit—probably not an uncommon experience; however, PBM refused to allow me to return the clothes, even for in-store credit. What an absolutely absurd policy for a company that sells maternity clothes online.
Buy at your own risk.

Products used:
Two maternity dresses.

* PinkBlush Maternity attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
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PinkBlush M. – PinkBlush Maternity Rep

Hello James!
I am sorry to hear about your experience! Here at Pink Blush we pride ourselves on our excellent customer service. We also have a very simple return and exchange process, and also an extended return window for the holidays. We unfortunately do not allow returns of items outside our 30 day policy, or final sale items, which is stated in our return policy. If you could provide me with your order number I'd be more than happy to look further into this for you!

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