Pigeonly

You have to be familiar with the prison or jail your LO's at. When my friend was in county, I could hardly send anything thru Pigeonly because of county jail's rules (pics needed inmate # on back & even greeting cards could be no bigger than 4x6). Since those 2 options weren't available, subscribing wasn't worth it for him but after transferring to prison, I looked into it again. With a discount code & holiday pricing, I got a great deal! You can basically send a letter, card, web article & photos every 4+ days. You have to wait for that particular item to be delivered before you can send the same again. Depending how many photos the prison allows each envelope & how often you end up sending these items, it's TOTALLY worth the subscription price. Especially if you get a 3 month deal AND a coupon code!
I liked the deal so much, I also did 3 month subscriptions for 2 of my penpals. All 3 of them look forward to receiving Pigeonly mail

This services is so skep an has taken double payments every time even after removing way of payment is taken off. Records are not accurate on your profile page of payment history. No live person to speak to an emails are not answered. I have lost everything an single mother that tried to let my kids stay in contact with their father take from them for 25yrs. Proof of the double payments in photo. BBB needs to know how they have done im sure a lot of others as myself.

This service says it's to help families to communicate with there loved one well I put my trust in this and never again it charged me 15.99 then 25.00 then another 25.00 and I got to talk to my husband twice and couldn't use it anymore so two phone call cost me almost 70.00 that's not helping families communicate that's straight robbing people and you should be where my husband is and you should pay the prices I did then you may change your way of helping families

I've had multiple 40 dollar charges taken out of my account by them in the last two weeks equaling over 200 dollars I've contacted them several times with no resolution…. I've asked twice for my account to be canceled and they haven't you can't delete your card or inmate either as long as your active in a subscription, do not use them

Beginning July 21,2002, all USPS mail for Iowa's incarcerated persons had to be directed to Pigeonly in Las Vegas, NV, for digital scanning and then copies forwarded to the appropriate correctional facility. As of 8/8 my loved one has received only the letter I mail to Las Vegas on July 20. There are currently 13 letters from me, dating from July 21, that have yet to be delivered. Pigeonly's information says that the letters will be scanned within one day of receipt and then forwarded by Priority Mail (1-3 days). Mail should arrive in 10 days or less. We are currently on day 16.

Once, again, no contact. It has been 48 hours and no one has returned our calls even though we have been 'keep your place in line" twice on two different numbers. Two previous emails remain unanswered. There is never anyone on the "LIVE" chat. I have checked all hours of the day. I have spent $50 so far and have received absolutely no communication from the company despite repeated attempts to contact them. I am calling this a SCAM. It would be awesome if it worked. It doesn't. I am screwed. I still can't talk to my son. I will be posting my review on the internet.
Kim *******@yahoo.com*******910

I would LOVE to sing and dance about Pigeonly because it is such a fantastic idea, but please be very cautious when signing up. I have never had a company take as much money as they would like from your account and there be zero repercussions. They have taken hundreds from my account in small, bite-size payments of $7.99 and $14.99 each. I have contacted them multiple times, had a few refunds but the money keeps going. They took SEVEN payments out yesterday randomly worth over $60. My bank provider eventually refunds the money and reclaims it from them as I had the service blocked, but it just goes on and on and on... it is a wonderful idea and I so wish I would support it but it is a very very dodgy service! They have taken a total of $100 in the last 12 days alone.

I haven't been using it long. I was unable to fund commissary account through them, because they don't support that particular prison, and referred me to a 3rd party.
I also tried sending a web article, but I have no idea whether the inmate would have to pay for computer time or not. Also, it wouldn't accept the web article. It didn't say why, but perhaps it was too many pages. It was a pdf book hosted online, so maybe they don't accept that format of web article.
I've tried the mail service. Your letter can't be more than 5 pages long, apparently. I expected it to get there faster, but it seems to be taking a while. Paying $5 per month plus whatever their subscription fees doesn't seem that great in comparison with a 55 cent stamp. If the letter takes 3 days to get there, you can only send 10 letters per month, and that would only cost $5.50 using stamps. So it might not be such a great deal, unless you have a coupon and cancel before you get billed.

I am so impressed with Pigeonly.com. They are certainly a inmates family best choice. They are simple and easy to use to corespond with our inmates. I joined 2 or 3 different companies.in last few days. I've lost time and money., I m happy to say this is a company I would recommend to any families that have loved ones in the judicial system. Love rates for sending cards, pictures, messages, You simply sign up and write they do the rest. How easy is that? And the rates are really low. They are having a special. 99c for the first month. Join now.

I think that you shoudl be able to write as many letters as you want. The processing takes such a long time and seems for it to be online i could have just wrote multiple letters and mailed them out. Also you shouldn't make people get a pre payed card to talk to inmates. Let it bill there company because when you have to set up an account it drops the call and you have no way of getting in contact with that person again. I also feel that if we send letter via computer they should be able to respond the same way. And it should be immediately.