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PhotobucketReviews 211

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Photobucket Reviews Summary

Photobucket's reputation has significantly declined, primarily due to its shift from a free service to a subscription model, which many customers perceive as exploitative. Users express frustration over losing access to their photos unless they pay, with complaints about poor customer support and a cumbersome user interface. While some reviews note recent improvements in site functionality and reduced advertisements, the overall sentiment remains negative, highlighting a lack of trust and dissatisfaction with business practices. Customers urge for better transparency and user-friendly features to regain their confidence in the service.

This summary is generated by AI, based on text from customer reviews

service
28
value
28
shipping
13
returns
13
quality
27

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New York
1 review
11 helpful votes
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Scam Artists.
July 30, 2017

I paid $99 to be a member of Photobucket. The next day I noticed that I was unable to post my pictures on travel web sites and that they wanted $400 for that service.

So I immediately contacted them and said I wanted to cancel and get a refund. It took them 10 days to clarify that I could not cancel though they were useless.

I had to dispute the charge and will complain to the Colorado Attorney General's office, as they are in Denver. A very dishonest company.

Date of experience: July 30, 2017
Pennsylvania
1 review
11 helpful votes
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Photobucket sucks!
July 29, 2017

I put up with the endless pop ups for years and now they want $400 or else? GTH. I switched to Fotki and will be glad to see Photobucket die.

Date of experience: July 29, 2017
Norway
1 review
11 helpful votes
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A horrible site
July 29, 2017

I rarely ever write reviews, but I just felt I had to try and contribute in some way here. Photobucket is one of those sites that seem to actively try to make the internet worse. They're more than happy to let pictures hosted with them turn up in google image search, but when you try to view them they want your money. The image will turn up with an image size that's basically a lie, because there's no way you can actually view it at that size, all you get is a tiny, pixelated preview.

For the good of the internet, please stop using, visiting og paying Photobucket, it's the only way to make this problem disappear.

Date of experience: July 29, 2017
Australia
1 review
11 helpful votes
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Easily the worst image hosting website ever. Half of the time any image you try to see from there doesn't work any more.

Date of experience: July 29, 2017
Tennessee
4 reviews
18 helpful votes
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So because your site is old, slow, outdated, and therefore you're losing your customer base, you decide to remove 3rd party hosting and try to charge $399 for the site that's always been free?! First off, the site is so tastelessly infested with pop-ups and ads that it's entirely unusable without an ad blocker, and still lags way beyond what's acceptable. Nobody is going to pay that kind of exorbitant price after your site has been steadily declining for so long and there are countless other free photo sharing sites like imgur. Lastly, and this is the biggest issue, you have singlehandedly ruined YEARS upon years of invaluable forum content, sabotaging the entire internet because you went down a sore loser. $#*! you.

Date of experience: July 27, 2017
Washington
1 review
16 helpful votes
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Greedy bastards!
July 26, 2017

I will personally pop a champagne cork when these greedy bastards go out of business. $400 per year?! You have GOT to be kidding me. This attempt at robbery and extortion has ruined literally thousands of forums -- which cannot be repaired. Screw these people! F

Date of experience: July 26, 2017
Maryland
1 review
10 helpful votes
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Thieves trying to extort money from people hijacking and stealing their pictures. They will end up like Myspace, goodbye greedy lil people. Your time has come now you need to go

Date of experience: July 26, 2017
Georgia
2 reviews
11 helpful votes
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Yep- if the CEO-John Corpus- had any marketing skills- wouldn't have tried to do a money grab by blackmail right before they go OOB... What a rocket scientist-he put bombarding pop-ups that locked up anytime you tried to access your pictures and then trying to sell 'canvas" prints- are you kidding me?. If there was any signs of intelligence at Photobucket - they would have came out April 2nd with a REASONABLE $4.99/mo and maybe $9.99/mo if you went over a certain amount. But the damage is done- no turning back- would you trust sending them $400 -No way- as they will be OOB in less than 6 months. And left a lot of electronic waste- as so much information will be lost. Welcome to the electronic age...

Date of experience: July 26, 2017
California
2 reviews
24 helpful votes
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Photobucket's new policy has ruined years and years of useful forum posts. Without the pictures, these archived posts are completely useless and cause me to have to pay other companies (not photo sharing companies) and people for things I previously could research on my own. And no amount of money I pay to restore MY third photo sharing abilities will bring back the literally hundreds of posts that I've already found stripped of their usefulness in forum searches. Talk about a $#*! move.

Date of experience: July 26, 2017
New York
1 review
15 helpful votes
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Photobucket sucks
July 25, 2017

Photobucket has completely ruined searching forums for useful information making most forums useless.

Date of experience: July 25, 2017
Australia
1 review
14 helpful votes
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When Photobucket realises they're stuffed, they'll come grovelling back with fresh promises. Will the public forgive them? We may, just so our pics can be shared again, but we won't forget.

Date of experience: July 23, 2017
Ohio
1 review
20 helpful votes
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Overly Monitized
July 22, 2017

Photobucket went from useful to suddenly deciding that they won't allow hot sharing (exactly what I used to use them for) unless I pay them. This is the single stupidest move they could have made. Way to piss off literally_all_ of your users.

Nope. Done. So many other far superior options available.

Date of experience: July 22, 2017
Connecticut
1 review
10 helpful votes
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Photobucke may actually be about to kill itself. The newly implemented third site hosing policy will be their Doom. The roll out an implemation may be worst than Trump's muslim band,

Date of experience: July 19, 2017
California
1 review
18 helpful votes
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There are thousands if not millions of images that were hosted on Photobucket, now not showing up on thirdparty forums, blocks and websites. So much content has now become almost useless, and in some cases completely useless. They were already getting ad revenue, but that just wasn't enough for this soulless, blood sucking company.

Date of experience: July 19, 2017
Australia
1 review
12 helpful votes
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They have stolen years of photos and held them hostage - dont worry about Photobuckets phone number - does anyone have the number for the FBI!

Date of experience: July 19, 2017
Indiana
1 review
12 helpful votes
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Been using them forever and now that they want to charge $400 a year to use the site? Not $40! Yes...$400! Have these people flipped their lid? For a photo hosting site I might add. Luckily I have all my photos saved on flash drives. I'm done with phot bucket. Any company the screws their customers can stick it where the sun don't shine.

Date of experience: July 19, 2017
Sweden
1 review
14 helpful votes
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After sharing hundreds of photos free online for years, they now want me to pay hundreds of dollars to let the photos be available.

Date of experience: July 16, 2017
Australia
2 reviews
11 helpful votes
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Simply put I had been using this site for a while and it used to be awesome, little to no adds and 3rd party hosting for free but now it's a terrible site. I would be forced to pay $50 a month to get all of my images reinstated, but you know the internet being the wonderful place it is I immediately went over to Imgur and am very happy with the services they have provided.

Date of experience: July 15, 2017
California
1 review
10 helpful votes
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Thinking I was purchasing rights to 3rd party hosting for $59.99 I find out this is only for storage. Requested a refund - no such thing. STAY AWAY! Lots of other sites that do 3rd party hosting for FREE.

Date of experience: July 15, 2017
Samuel P.
Indiana
96 reviews
308 helpful votes
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Blackmail
July 15, 2017

PhotoBucket used to be a viable option for Internet users to get their images hosted somewhere for the purpose of linking them between different forums and online communities. Not only this, but they were an easy-to-use way to store photos and share them with friends and family. The company which has acquired the website over the years has decided that their lacking attempts to monetize the platform are not performing as well as they need and have blackmailed the entirety of their user base to pay $400 each year to continue doing what they have always been doing.

This wouldn't be much of an issue if it weren't for the simple fact that competing services are 99.9% cheaper than this. They are screwing over longstanding users of an already waning platform by essentially holding hostage billions of images found online and forcing people to pay to continue to have those seen online. Alternatives are insanely cheap and potentially free depending on what online services users already use. Some online storage services offer this as a free perk while others have some benefits available that are insanely cheap compared to Photobucket's hilariously off prices. No market research was done to make this decision; it shows.

This website and the services provided are not being managed by the same people that put in all of the effort to gain the good will of the community. It has been acquired at least twice that I know of, and therefore the service is no longer anywhere near what it used to be.

Date of experience: July 15, 2017