Petsmart

The price on the self show one price ad in checkout it was completely deferent price.
More expensive

Petsmart groomers did everything I said not to do! They seem to think they can do whatever they want to do with your pet and not what you ask.

Why are their products so high? Same product at Amazon for 15.00 and I paid 61 dollar at Pet smart!

In August I adopted two female Guinea pigs for my daughter from the Petsmart in Morrisville NC. It was stressed to us that they only sell females and they don't have males in their store. I trusted what was said to me. One of our GPs began putting on a lot of weight around her abdominal area. Because we had two females I thought she was just greedy. No way she's pregnant. It know a couple months later. Tonight my daughter said mom I'm worried, she's really big, I went to pick her up and I felt movement in her belly area, a lot of movement. I immediately took them both to the closest Petsmart because the vet offices was closed tonight. When we got to Petsmart the person at the store said yes she's definitely pregnant, she looked at the genitals of the other GP and said this is definitely a boy. I called the Petsmart location we adopted the GPs from and spoke to Chase. Not only was he rude but he was very defensive and said you had 14 days, we wouldn't have sold you a male guinea pig. I'd say the 14 day rule shouldn't even be a factor in this case and she's pregnant so. Bottom line is we were told we were adopting two FEMALE guinea pigs and now have a male and female. We can only keep one of them because two is more than enough for our family. I can't believe Chase had the audacity to be that rude and defensive, they were the ones who lied! Whether intentional or not, they didn't check to make sure they had girls, but told us they'd checked! He continued to be rude and defensive so I asked for his name and got off the phone him. The women at the other location that we took the GPs to be checked was so nice and even said keep me updated on how the mom's doing. She wasn't a vet and didn't give up medical advice but she was at least kind and showed some empathy with our situation. This is so messed up. I will NEVER adopt another pet from Petsmart. I can't trust that they will be honest about there pets or honor what they say. Everyone makes mistakes, but when you do, don't mistreat the customer if you're in the wrong, own up to it. I can except a mistake, what I can't accept being treated like crap. His behavior was unprofessional and unacceptable.

It took us a year to decide getting another cat after ours of 15 yrs crossed the rainbow so onn 7/12/19 we went to our local PetSmart to look at adoption kittens/cats. We found one that seemed purr-fect for us and adopted her. She was slightly over 1 year old. Before leaving, I asked for ALL her medical records and was told that what they gave me was all they had. (she originally came from a rescue in TN and then was moved to one in VA then to PetSmart for adoption). She took over our hearts and house but we were okay with that. She is fantastic. We noticed she seemed to sneeze a lot and would become out of breath after only a couple of minutes of play. We took her to our vet for a wellness check and found out she has a grade 2/3 heart murmur. It was recommended to have a cardiac echo (costs between $400 - $700). She may require heart medication for the rest of her life depending on exactly what they find. We have no idea what her quality of life may be or even how long it may be. We are devastated. We are on a fixed income and this will put a great burden on us but we will do everything possible to give her the best life possible. Our vet told us that with the grade murmur she has it would have been picked up months before our adoption and her vet visit. Is that why there were no medical records for us to have? In all probability YES. Our vets office also told us that one of their staff has called PetSmart to warn them about the vet they are using in VA as she is less than "competent". We were also advised NOT to adopt any more pets from PetSmart. Well Richmond, VA Petsmart, Fredericksburg, VA vet and rescue, you took our money - let's just hope you haven't taken our hearts and that our beloved "CAMI" lives a long life with us. We will never patronize your stores again.

I love PetSmart! I love seeing the fishies and kitties! So many pet supplies! I'm in heaven when I walk in!

I'm being coming to Petsmart since 2000. I took my 12 lb dog to grooming today 08/25/21 as usual. I did the appointment online. Tori, the groomer, she has a bad attitude to a customer, she was lifting my dog legs looking for hairballs in my dog, which she didn't have it. My Sammy turn to her to showed her that she was hurting her on dogs way. My Sammy didn't do anything to her. She said that my dog bit her. I was there, she didn't. I asked her to showed me where she bit her. Of course she didn't have anything. And again, with bad attitude she was saying "does it, I'm not taking your dog"... she was with bad attitude with my dog, and with me (the customer). Of course i wasn't to leave my dog at all with her.
Thanks to her Never i'm going back to petsmart again. And I have 2 dogs and 2 cats. No more banfield either. Im taking all the money I spend in that store. Thanks to your employee TORI (GROMMING SALLON OF PEMPROKE PINES, FL)... And of course she text me "thank you you will no longer receive msgs from petsmart unless you text us again."

I made a reservation for both my dogs and I was 15 minutes late. They only had me down for a bath and brushes for my dogs when I had set it up for a scissors trim and requested someone who knew how to trim Australian shepherds properly for show dogs. When I got there the groomer wasn't even at the station when I was checking in which took the person literally 15 minutes to check me in and when she got there she said I was a half hour late which I disputed and said no I was 15 minutes late and she said that it was set up for only a bath and brush. I had been at the salon twice before and both times they buzz my shepherd's coat which I specifically said not to. The second time I refuse to pay because they did not follow the instructions I had left on how to groom my dog. This time when I called to make an appointment I said I needed somebody who knew how to do this type of dog and they said they would set my dog up with that person. Now when I went in they said it was only setup for a bath & brush and that they will not trim my dogs. There reasoning was because of the last time they didn't know how to do it properly so it seems like they're blacklisting me because they don't know how to trim Australian shepherds. So if you have an Australian Shepherd never go to a PetSmart if I was able to do it myself I would but I count on groomers knowing what they're supposed to do with this type of breed and obviously PetSmart does not have that type of groomer on staff here in Forest lake. The staff members were rude and I had to take time off from work so I could get to this appointment. They didn't seem to care about that and they're the ones that screwed up when they set up the appointment wrong and so my dogs did not get their grooming.