Petsmart Reviews Summary
Petsmart has a rating of 2.7 stars from 545 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Petsmart most frequently mention customer service, next day and online order. Petsmart ranks 19th among Pet Supply sites.
I use it on a weekly basis when I want to order some treats for my puppy! Very easy to use and great choice as well!
Friendly staff and quick to navigate around the store.
PetSmart is good place for pets. I got my bulldog and i also got little discount.
If you have a current dog thats larger than a weiner dog, don't tell them, they introduce them in a TINY box. They make it impossible. Its almost like they want to keep the dogs in the tiny cages. We felt awful for the poor thing that it has to spend another day in the cage with crazy dogs surrounding it.
Anyway. I reccomend going to a breeder because they'll be more considerate and caring about giving your dogs time to hangout and get to know eachother.
No need to spend top dollars on special diet foods from the vet, chances are petsmart carries a brand that has the same benefits but for 1/3 the price.
I also thought it was funny the cashier showed my the dog cookies and convinced me to try one and LOL tasted like a real cookie.
The best thing about this place is the fact that you can bring your animal in with you and sometimes you can find things you cant find anywhere else. You will pay dearly for it but they do usually have it!
It is nice place to shop pets. I love cats and I order a persian cat. I got my sweet cat on time. It was difficult to my favorite color and finally I got that color by petsmart. You guys are realy very smart.
Came back early to watch them groom and they abused my dog. Not cool. Never going back and complained to management.
I like coming here, decent pet supply selections and ok prices.
A good business - i needed something specific that Amazon didn't have - i was very happy with PetSmart's professionalism. You can trust them.
I bring my cat here all of the time to get cleaned and pruned.
This place is excellent, I constantly come here to keep getting food and toys for my pets. I will try the pet grooming service soon.
This place is an awesome place to bring your pet, whether it be for pet care of pet toys.
I take my dog to the dog grooming area all of the time. It is an awesome place to have your pet cleaned up.
There are amazing deals and pet materials to be found here.
Tried to buy several dog toys and all the cheap toys come up on the site but say available in store only if they have them. They should not offer the toy if they cannot supply them.
I like coming here to peruse the pet toys. I have both a cat and a dog and there is always a large selection to fit my needs.
They don't have nearly the selection that PetCo does, and they are much more expensive for the same product. I don't even try and look at petsmart anymore.
About the business
Get the best pet supplies online and in store! PetSmart offers quality products and accessories for a healthier, happier pet. Buy any bag of food at PetSmart and we donate a meal to shelter pets!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members