website thubmnail of petMD
How would you rate petMD?
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California
1 review
2 helpful votes
Follow Kristi F.
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"Once they ship, it's out of their hands",
Wow. Maybe they'd be more willing to help their customers if they didn't get paid until the product is delivered.
I won't use PetMD again.
Still haven't received the item I ordered and paid for.

Date of experience: August 16, 2023
Georgia
9 reviews
27 helpful votes
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I think petMD is a reputable company, as are most, but just like the rest it is a business. Their top priority is not the wellness of your pet. It's the size of their profit margin. Since the industry discovered how much we love our pets the cost of everything pet related has gone through the roof. That's especially true with pet meds and vet visits. And I've been told that mail order pet meds are often expired.
Frankly, I find it disgraceful.

Date of experience: August 28, 2017
California
15 reviews
52 helpful votes
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Totally useless
January 16, 2017

I contacted them for something very simple during the holidays when both my vets were not available and after many attempts their response was to call my vet, my dog had a cough and hemp oil did it, just a couple of drops and he was fine, I would have taken him to the vet as soon one was available but there was no need, I recommend you paw healer instead.

Date of experience: January 16, 2017
Germany
1 review
1 helpful vote
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We recently bought a cat from a shelter, unfortunately he had a lot of skin problems. During the quarantine it is difficult to get to the veterinary clinic. Therefore, your consultations have become more relevant for us than ever, thank you for your professionalism.

Date of experience: March 18, 2021
Utah
4 reviews
0 helpful votes
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The best service
October 1, 2021

I am a first time buyer at petMD and I am happy with my purchases. My 1st order was cancelled, but I tried to do it again, left for vacation to California. Received my items, when I returned, my cat will be glad!

Date of experience: October 1, 2021
Pennsylvania
1 review
0 helpful votes
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Looked for specific information regarding lab values for a tentative diagnosis of canine lymphoma. I did not even get to the first word of the page and see it was written by:

Written by:
PetMD Editorial

Now WHO is that? What is their degree? I closed the page, never to back to that site again.

Date of experience: June 30, 2022
India
17 reviews
9 helpful votes
Follow Precious M.
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We found petMD to be very supportive. When my dog became ill and I was unable to contact a vet or a pet clinic, I referred to PetMD for help. They help my dog with their treatment and serve us so well that our dog is now in good health, and I am grateful to PetMD for supporting me in such a critical situation. For dogs, this is a fantastic and supportive service.

Date of experience: May 23, 2021
Michigan
6 reviews
0 helpful votes
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I order food for my cat from here. My cat likes the food and ate it without any hesitation. I like the information that they have shared on theri site related to pet and their owners. The information is very helpful for those who own pets.

Date of experience: March 3, 2019
California
5 reviews
12 helpful votes
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Yes let me get someone to tell me to take my dog to the vet when all I needed was a simple answer. I wasn't sure about whether or not my dog was sick because he was sneezing and apparently I needed to take him to the vet when all he had was a small allergy to pollen. Thanks for the unnecessary vet bill!

Date of experience: March 24, 2017
New Jersey
1 review
0 helpful votes
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Good job
January 30, 2021

When pets get sick, we also do not find a place to rest. Therefore, I am very grateful to this service for its support and professional guidance, sometimes it saves the lives of animals.

Date of experience: January 29, 2021
Canada
5 reviews
22 helpful votes
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This website dedicated to pets has up to date info on certain subjects however, severely lacks in others. They have an agenda that serves the pharmaceutical companies so their opinions tend to be biased and parrot what they want you to hear. There are many other great pet info sites including holistic vets and these tend to be more progressive in nature. It is best to do your research and hunt down other websites as more up to date info can be had. Just ok, so look around.

Date of experience: June 22, 2015
Louisiana
1 review
15 helpful votes
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This is getting very irritating. I am trying to ask a question because my pet is in trouble. First I couldn't signup and then even after compelting the required fields, I am not able to post a question.

Date of experience: January 15, 2018
California
62 reviews
312 helpful votes
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I am not sure if this is by the same company that made webmd, though it looks like it. I found really useful information on here for our papillion and why her ears were not growing the way they should have been growing. They also have good information on how to trim nails and treat heart worm.

Date of experience: August 28, 2014
India
5 reviews
8 helpful votes
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The petMD company has to provide the lot of tips to saving the pet in our home. I have to approach that company for governing my beautiful dog. I have so happy to this company. It is very best company for especially pets. It has provide the powerful ideas for governing the pets

Date of experience: September 10, 2014
Texas
13 reviews
32 helpful votes
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A helpful site
June 25, 2016

I was a vet tech, lab tech and pharmacy tech so I am a do it yourselfer based on my education and practical experience. Since I dont have easy access to Kirk & Muller ( a very widely used diagnosis and treatment manual) and other important basic vet clinic books, I do sometimes need info. Especially dosing info.

This site provides what I need

Date of experience: June 25, 2016
Wisconsin
2 reviews
7 helpful votes
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Wrong info
October 27, 2018

Several references were wrong against facts and did not help at all.
I would not recommend for any major concerns.

Date of experience: October 27, 2018
Massachusetts
3 reviews
3 helpful votes
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Amazing health concerns for my pets. I recommend this site to friends and others who need for their pet!

Date of experience: December 2, 2020
Portugal
1 review
2 helpful votes
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Petmd wrong about pets
September 23, 2021

Just read a post about curing worms in cats that sugest things like garlic and apple vinagre e. T. c deadly things for cats. Be careful with this website.

"How to Get Rid of Worms in Cats
There are several "home" remedies that claim to be effective in treating and preventing worms in cats, including garlic, apple cider vinegar, pumpkin seeds, carrots, and turmeric. "

Https :// www.petmd. Com/cat/parasites/worms-cats-everything-you-need-know#:~: text=There%20are%20several%20%E2%80%9Chome%E2%80%9D%20remedies, seeds%2C%20carrots%2C%20and%20turmeric.

Date of experience: September 23, 2021
Hawaii
2 reviews
2 helpful votes
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PETMD HAS CRUEL EVIL PEOPLE WORKING FOR THEM! PETMD TELLS YOU TO GIVE ORGANIC HONEY FOR KENNEL COUGH THAT WILL HURT AND HARM YOUR DOG! PETMD ONLY DOES IT FOR MONETARY GAIN!

Date of experience: December 6, 2022
California
2 reviews
38 helpful votes
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I love their website and customer service. I've been a customer for years and I've never had an issue. Thank you!

Date of experience: October 1, 2019

Overview

petMD has a rating of 3.4 stars from 52 reviews, indicating that most customers are generally satisfied with their purchases. petMD ranks 4th among Animal Health sites.

service
8
value
6
shipping
5
returns
4
quality
6