PetCareRx

Peggie Johnson is an excellent representative for PetCareRx, and how customer service should be handled! She took the time to reach out to her manager and get an answer on a very important order for me. I wish everyone I had to contact at other companies were as helpful, professional, and kind as Peggie Johnson!

CSR Andrew Singer called me just after my online order, letting me know my dog's medicine was on backorder. He was professional, respectful and friendly. He resolved my concerns. I am very impressed with him and the price of the medicine. Employees make or break a company so Thank You for having such a great employee!

Miss peggie was super helpful on the phone today! Was able to give me all the information I needed to place a order, even offered to place it herself. I let her know I was thankful for that but wanted to be able to do that myself, she more then happy to help me figure out how to send my dogs scripts in.

My representative Danielle was very helpful with my order and even told me about points that I had. No other rep. Has told me that. I have been ordering from this site for over 2 years and I will continue to do so...

I placed a new prescription order as a new customer and shortly thereafter, I received a call from Cristina Flores. She explained the cost-savings with their PetPlus program and I signed up. The cost savings for me was enough to warrant a membership. Plus, Cristina was so nice and provided me with whatever information I needed. Thank you for your kindness & exceptional customer service.

I wasn't aware of this company until a Google search provided their name and their very competitive prices. When a representative personally called me from the company to inform me that I could save even more money by joining their customer appreciation program, I was truly amazed. Companies no longer have the direct customer interaction. I am so very pleased I came across this company. You really need to check them out!

I signed up for the Pet Care program and with this saved money on my overall year of purchasing Trifexis. This company so far is the least expensive but, with high quality control of trifexis that I have found so far! Why pay extra if you don't have too! Andrew was my sales rep and explained all the numbers to me as it seemed too good to be true but, in the end he was correct! Thanks PetCareRX for the savings!

Alexandra (I hope I have that right) took great care of our People (the 4 legged fur babies of course) as we call them. She took great care of us owners too. Our only complaint is the meds are not liver scented and flavored which has been a direct request of our people. When that can be perfected things will be perfect. Thank you for your courtesy.

I used PetCareRx for the very first time and ordering couldn't have been easier. Great service - Andrew was responsive, helpful and professional in attending to my concerns.
My overall experience with PetCareRx has been super. Highly recommended.

My friendly customer service representative Peggie is always pleasant and willing to help out. I wish more people in customer service everywhere were like her. PetCareRx is lucky to have her! She likes her job and you can tell! Thank you Peggie for being a ray of sunshine. We need more of that in this world!

As soon I submitted my order, I received a phone call and a lovely voice message from Oneika. We played phone tag but she never gave up on reaching out:-).

When she did answer, she was informative, helpful, friendly, and she ended up saving me money today!

Thanks for the great service:-)

So far we have been extremely satisfied with PetCareRx services and membership. I found out about the company as I Googled a toy. The day after my purchase I got a call from Andrew, a sales rep, and he was very patient and kind in explaining how becoming a member could benefit our family. After a few days, we decided to sign up and he still honored all the discounted fees for members and first purchase. So far so great!

I contacted the customer care line and Ms. Peggie Johnson assisted me with my concerns. She was pleasant and attentive to address my concern. There was no haggling or pushing! Because of my experience with her today, I will remember that when I am able to reinstate my membership with PetCareRx.

After several attempts to work with both. Rite Aide and a CVS, the frustrating issue was resolved. She worked late and called me back until the problem was solved and PetcarePlus went through. She is indeed an model customer service employee.

I received a call a half hour after I placed my online order today. Catherine was professional, knowledgeable and she offered me a discount on my order for signing up for a membership, which I did. I'll have peace of mind knowing that I can order my Yorkie's meds and they'll be delivered to my door. Thank you!