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They don't bother to tell you that you can get a script for the same price even if you DON'T buy their stupid PetsPlus plan. So I had to call them and scream about this and get it refunded. Then they contacted me two weeks ago to renew this plan. My dog died in September and I told them this and that I had no need for the plan. However, today, I saw $106.68 charged to my credit card without my authorization to renew a plan for a DEAD dog. I had to call again and supposedly they will refund the money. Otherwise, I am reporting fraud to Bank of America.
Lora C.'s review of PetCareRx earned 2 Very Helpful votes
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Empty.
Ordered catfood that they didnt even have. Then they send me emails for a discount if i join the...
Hi Lora, we are sorry to hear about the passing of your dog and we hope you are doing okay. We are sorry for any inconvenience caused and for the reminder and hope everything has been rectified. If not you can email me directly at mmherzai@petcarerx.com and I will personally take a look into this matter.