PetCareRx

I was contacted by the company to make me aware of a way for me to save money on my order. I appreciate the fact that somebody wanted to help me save money. That to me is a sign of a good company that has the customer in mind instead of making a quick buck!

This wonderful opportunity came to me via work, and I am thrilled to work with his company. The people in customer service are knowledgeable and kind. The products are great even for a fussy client!

It is always easy to order on PetCareRX. Friendly and good customer service. Good emails to notify when dog products are being shipped and discounts on dog items.

Michelle took time and was helpful. Good service so far with Michelle's explanation and assistance. Lakota's heart meds are back ordered with the manufacturer. Michelle has flagged my account for immediate delivery when they are available. With Michelle's attention to the matter, I believe Lakota will not miss any doses. So far, I am delighted with PetCareRX and will wholeheartedly recommend this company to others. Thank you Michelle!

Kaitlin gets 5 stars for helping me completely with a product cancellation, and cheerfully answered all my other questions I had about shipping cost, product availability. She was clear in her explanation of a certain product I requested and gave me full information

They go way beyond the usual "everything on sale" click bait, by calling EVERY time causing concern stating "we have questions about your order", when it is just to solicit for their subscription service. EVERY time they threaten to cancel the order because they havent heard from our vet for approval (inside 24 hrs of order). Additionally, this time, they actually said my VET said they couldnt approve without my increasing my order to include smaller weight size pills because my dogs were over weight limit of pill (I cut in half the larger weight pill). My vet made no such statement. That was last straw for me. The little I saved isnt worth the irritation.

I tried to order pain meds for my older dog as in the time frame of 30 minutes I was given 4 very different prices. When I questioned them I was told that I should have taken a snapshots to prove it. After it was implied I lie I was offered the higher price item at their higher price but they could not sell me the other prescription because it was not allowed over the state line. I have never been told I had to prove I was telling the truth. I am appalled by their business ethics. I was a customer for many years but am no longer.

They signed me up for PetPlus ($139.00) a YEAR without notification or consent. I did not sign up for this service. They are incredibly intrusive and call you / send mail pressuring you to pay for their subscription service.

I had reason to be helped by Gabriella today and her service was very fast, responsive, and courteous. There was a problem with my account that required cancellation of an order and, after we talked, she immediately went to work to stop the shipment and reverse the charge to my credit card. She was very helpful and patient. In the past I have always received my orders quickly and accurately. I am definitely a fan of PetCare Rx.

For a $50 a year membership, I had the pleasure of paying more than double for my dog's medicine, without notice at my local CVS, using my PetPlus membership, and had no idea until I received my charge card statement. When I checked with the pharmacy about the price, they quoted me a price $50 less than the $78 I paid. PetPlus won't let me cancel my membership and recoup half a year's membership back because they said I saved money with them. I feel like they owe me $100! Stay away from this debacle! Go on goodrx.com to save on your pet's scripts you can purchase at "human" pharmacies and look for coupon codes on the internet to get the best price on Frontline, Heartguard, etc. You'll save at least the $50 membership!