website thubmnail of Perricone MD
How would you rate Perricone MD?
grey star
grey star
grey star
grey star
grey star
Massachusetts
2 reviews
20 helpful votes
Follow Michelle M.
Unfollow Michelle M.
Send Message
Share Review
Report Review

Thieves
October 9, 2020

I have been trying to cancel my subscription for months! Email addresses don't exist and can't get through to anyone on the phone. It's expensive and doesn't work. Any company who makes it impossible to cancel are crooks. Do not waste your time or money on this corrupt company.

Date of experience: October 9, 2020
North Carolina
2 reviews
29 helpful votes
Follow Cynthia X.
Unfollow Cynthia X.
Send Message
Share Review
Report Review

When you buy direct from Perricone MD it is almost impossible to get a refund. The Lifting Serum caused a bad skin reaction on my face. I contacted Perricone from my logged in account, requesting a refund. The reply asked me several questions and wanted an uploaded photo. I did what they asked. They gave me a run around about how they were reporting the problem and never got back to me. Almost any store would refund your money without questions if you had a bad skin reaction. If you want a supplier that stands behind their product, do not buy on this site.

Date of experience: January 21, 2021
Washington
1 review
16 helpful votes
Follow Nina G.
Unfollow Nina G.
Send Message
Share Review
Report Review

The company charged my account twice after it has been inactivated and yesterday sent me notification of upcoming transaction from my bank account.
For two months I'm trying to clarify the situation and get my money back. I contacted their customer service by phone and via email but my issue is still not solved. Perricone MD customer service is absolutely useless and disappointing.

Date of experience: August 1, 2022
Maryland
1 review
7 helpful votes
Follow Mark G.
Unfollow Mark G.
Send Message
Share Review
Report Review

Worst Company Ever
November 29, 2021

This is the worst company ever. Purchase their products for my wife's birthday. Shipment finally arrived without any shipping slip and missing product. Contacted them asking them where the missing product was and their reply was oops, we forgot to pack everything. Promised to ship replacement product. Never arrived. Contacted again, oops, we forgot to send it but no worries we are now sold out. Sorry, we will give you a partial refund but that's it. I told them that was unacceptable and they didn't care. Asked for the issue to be escalated up but never heard anything. So, buy at your own risk and hope you never have a problem because if you do they won't do anything.

Date of experience: November 29, 2021
California
1 review
9 helpful votes
Follow Sarah H.
Unfollow Sarah H.
Send Message
Share Review
Report Review

I was never the type to spend over $100 on skin care products but my skin was lacking in luster and just not looking as youthful as I felt it should considering that I am in my early 30's. I decided to do some research to find an all in one anti-aging product and discovered Cold Plasma by Perricone MD. In a word: WOW. It claimed to treat the 10 visible signs of again and did it ever! I LOVE this product - it is worth every cent!

Date of experience: April 16, 2014
California
1 review
1 helpful vote
Follow Emily C.
Unfollow Emily C.
Send Message
Share Review
Report Review

Cold Plasma is perhaps the most famous line of Perricone MD. It is universal, suitable for skin with the first signs of aging and mature, serves as a base for all care - it can be used alone or combined with other products, since Cold Plasma is an excellent conductor of cosmetics into the deep layers of the skin.
A special highlight is the Sub-D Neck cream - it noticeably strengthens the contours of the face, smoothes wrinkles on the neck, and makes this area more toned. Probably the most working neck problem I've tried.
Also, I was surprised by the quick reply of girl from custoer service and her recommendations.

Date of experience: February 4, 2021
Ohio
1 review
14 helpful votes
Follow Alice S.
Unfollow Alice S.
Send Message
Share Review
Report Review

Buyer Beware!
June 21, 2022

This company is a scam. I ordered in March what I thought was a one time order for $74.50. I kept seeing charges on my account each month. When I contacted their customer service department, I was told that the $74.50 was the first installment and the other two charges were 'installment' payments. After receiving a second shipment, I requested a cancellation. They said I could send the shipment back and would be reimbursed and the account cancelled. Fingers crossed that they will honor that statement. I'll update my review if they do not.

Date of experience: June 21, 2022
Ukraine
1 review
0 helpful votes
Follow Natali G.
Unfollow Natali G.
Send Message
Share Review
Report Review

If you want to improve your skin, by making it bright, smooth and healthy, just try products of this swiss brand. My skin has never been so good and that is thanks to the excellent daily care programm. Lots of products of this brand aimed at improving skin with anti age effect. But thanks to the girl from customer service I ordered Perricone MD hypoallergenic cbd sensitive skin therapy cream which also hydrate the skin, make it so bright, despite being for senstitive skin it has firming effect but without skin tightness. Also want to recommend vitamin C brightening serum, guess this product will be suitable for girls with post acne dots.

Date of experience: January 17, 2021
Ukraine
2 reviews
0 helpful votes
Follow Emma C.
Unfollow Emma C.
Send Message
Share Review
Report Review

Awesome!
September 7, 2020

I love lots of products of this brand, even my mom has the series of their cosmetics for skin with wrinkles and for deep hydration.
Mine favourite product is Firming Eye Cream. I use this product usually at bed time so it can be absorbed into the skin on my eye lids. More than once this product has taken the redness, puffiness and irritation from my upper and lower eye lids from using too much of the wrong kind of make up. I never want to run out of it, just in case there is a flareup but I no longer use that kind of make up on my eyes!

Date of experience: September 7, 2020
Illinois
1 review
13 helpful votes
Follow Alicia L.
Unfollow Alicia L.
Send Message
Share Review
Report Review

The blur product caused me to break out.
November 10, 2021

The product caused me to breakout within24 hours I am a women in my late 50s and have not broken out for decades. I followed the process sending an e mail through the site and photo. The chat option is never available. So much for satisfaction guaranteed. Very disappointed. I loved their lipstick. Still no one responding even weeks later to resolve
Buyer beware!

Date of experience: November 10, 2021
Malta
2 reviews
32 helpful votes
Follow Karolina R.
Unfollow Karolina R.
Send Message
Share Review
Report Review

It's like giving money away, but not for the poor... Ordered directly from PMD website. Goods priced over 200$ - they posted with no tracking number, nothing. All got lost, for some reason my order was dispatched in separate items... Asked for replacement. Waited another month. Nothing... "Oh yes", they said, " we cannot replace cos some items are out f stock"... I was told to be given a refund- nothing... No money, no items just a sour taste of perricone. Do not buy from them! Paulas Choice! Now that's the company with proper customer care!

Date of experience: February 12, 2021
Illinois
1 review
1 helpful vote
Follow Donna M.
Unfollow Donna M.
Send Message
Share Review
Report Review

Would give 0 stars if possible
December 2, 2023

DO NOT BUY FROM THIS COMPANY! They will charge your card for over $300 for products you do not want. They do it without your permission. I have never left a negative review but I want to protect others.

Date of experience: December 2, 2023
Arizona
2 reviews
3 helpful votes
Follow Margaret M.
Unfollow Margaret M.
Send Message
Share Review
Report Review

No difference
September 7, 2023

I bought 2oz Perricone MD Face Finishing & Firming Moisturizer. Sorry, nothing special and no results to my skin. Feels moisturizing, but no more than other products that are much less expensive.

Date of experience: September 6, 2023
Maryland
1 review
6 helpful votes
Follow Jan P.
Unfollow Jan P.
Send Message
Share Review
Report Review

Beware— the website is highly deceptive. They don't explain that when you order one shipment of the products, you will be signed up for a subscription. And when you try to cancel it, it is almost impossible.

Date of experience: January 26, 2022
Washington
1 review
4 helpful votes
Follow Linda P.
Unfollow Linda P.
Send Message
Share Review
Report Review

This company is HORRIBLE! They sent me a shipment I didn't order. I had to contact them twice to cancel. The first time they didn't actually cancel. The 2nd time they kept me on a chat for almost 30 minutes refusing to cancel my subscription but instead kept trying to sell more products. I used an entire box with ZERO results.

Date of experience: April 6, 2023
Oregon
1 review
1 helpful vote
Follow Kate H.
Unfollow Kate H.
Send Message
Share Review
Report Review

Perricone MD
January 26, 2024

I purchased Perricone MD Sub Plasma during the black Friday sale, it was around 44.00. Then a few weeks later I got a package in the mail and opened it. It was another shipment of the same product, which I did not order. I checked my credit card statement and I had been charged 161.00. I absolutely lost it and called the company and the agent told me I was signed up for a subscription, which I had not signed up for and after making a big stink she told me to send the product back and I would get a refund.
I waited till after the holidays and paid 15.00 to send it back.
I waited and never got a refund. A few phone calls later I did get a refund of 149.00 and was told they wouldn't refund the shipping, so in essence I spent about 30.00 on shipping for something I never ordered. In my opinion this company is preying on people and it's wrong. They used to be a good company, but apparently were sold.I don't even know if the products are any good anymore, I certainly don't have that kind of money to find out. Stay away! They will rip you off!

Date of experience: January 26, 2024
Germany
1 review
11 helpful votes
Follow Rike G.
Unfollow Rike G.
Send Message
Share Review
Report Review

Very Good!
October 18, 2019

Very good products, I have the horrible post acne and it is quite a big problem for me to make smth with them, but the removal and post acne acid serum of this brand help me to reduce that problem, so surely recommend that.

Date of experience: October 18, 2019
Tennessee
4 reviews
28 helpful votes
Follow Lori M.
Unfollow Lori M.
Send Message
Share Review
Report Review

SCAM
September 18, 2023

Ordered product, was sent NOTHING in the box. Now they are asking me to send images, the tracking info of shipping that they sent! Reported as SCAM because they are one! Stay away!

Date of experience: September 18, 2023
California
1 review
2 helpful votes
Follow Larry J.
Unfollow Larry J.
Send Message
Share Review
Report Review

Order product
June 5, 2023

Order a product from them,,,they charge me
$69.00. There excuse is high volume orders.

There system seems to work taking your money...

Be very careful

Date of experience: June 5, 2023
Ukraine
2 reviews
1 helpful vote
Follow Liona S.
Unfollow Liona S.
Send Message
Share Review
Report Review

I first tried High Potency Classics Face Finishing & Firming Moisturizer from the American doctor Perricone MD when I bought a travel kit, and since then I have been buying a full-size jar on the official website for several years.
After the first application, the Face Finishing & Firming Moisturizer was absorbed very quickly, leaving only a neat, matte, even tone on the skin. It was love, as my skin rejects most of the other creams. The cream perfectly moisturizes, does not leave an oily sheen, does not roll, does not create a film, the skin under it feels free to breathe, it soothes it, redness and irritation disappear immediately (for a while, of course), the skin looks well-groomed, the pores do not clog, lays down easily and evenly.

Date of experience: March 16, 2021

Overview

Perricone MD has a rating of 1.5 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Perricone MD most frequently mention customer service, credit card and cold plasma. Perricone MD ranks 146th among Anti Aging sites.

service
31
value
30
shipping
30
returns
26
quality
28
+22