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Cynthia M.

Raleigh NC

Contributor Level

Total Points
191
0
1

2 Reviews by Cynthia

Perricone MD

  • Perricone MD

“Impossible to Get a Refund and Bad Service”
1/21/21

When you buy direct from Perricone MD it is almost impossible to get a refund. The Lifting Serum caused a bad skin reaction on my face. I contacted Perricone from my logged in account, requesting a refund. The reply asked me several questions and wanted an uploaded photo. I did what they asked. They gave me a run around about how they were reporting the problem and never got back to me. Almost any store would refund your money without questions if you had a bad skin reaction. If you want a supplier that stands behind their product, do not buy on this site.

Tip for consumers:
If you like Perricone products, buy from a retail outlet that stands behind the product.

Products used:
Lifting Serum

Service
Value
Shipping
Returns
Quality
Perricone MD product 0
  • Comments (1)
  • 27.9K Views
Helpful  (29)
Thank you
The RealReal

  • The RealReal

“RealReal is Real”
6/29/20
Verified purchase

RealReal appears to be the real deal. Customer service was very helpful with my return.

Helpful  (0)
Thank you

Cynthia Has Earned 29 Votes

Cynthia M.'s review of Perricone MD earned 29 Very Helpful votes

Cynthia Has Received 1 Thank You

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Sand I. thanked you for your review of Perricone MD

“Very disappointed to hear, as customer service is extremely important. Wont buy this now. Thanks for reporting!”

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