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Perfume.comReviews 8,753

4.6

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perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
680
value
3,481
shipping
3,527
quality
8,091
This company responds to reviews on average within 40 days

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3 reviews
17 helpful votes
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Who doesn't want good perfume for cheap? - They already have good prices, and right now there's a coupon to get it even cheaper. Use "saveafat10" for 10% off anything. Literally, anything. Also, if you want free shipping (who doesn't?) then use the "FREESHIPPING" code on orders of $59 or more!

Date of experience: April 19, 2008