Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Was delivered within days of ordering, and the price is $10 less than the store in the mall
I've been a customer of Perfume.com for years, and the experience has almost always been very good, just a couple of minor situations in about 6-7 years. Although, there is something I've been noticing since last year, and it is that they have been increasing notably their prices, to the point that two days ago I found a product in a store at $19 while in Perfume.com is priced at $27.58, that's about 45% more, and that's not the only example. I hope this won't be the trend of the site from now on.
It was easy. Variety of selections and the pricing is amazing! I love it!
It was easy. Variety of selections and the pricing is amazing! I love it!
There were many different perfumes listed. However, there was no description on any of them. That's not good if you aren't familiar with them. Would like to see a brief description for each fragrance in the future.
Relatively easy. Would have liked to see a brief description for each fragrance.
It did not pull up other ounces for the brand so I thought the one i purchased was the best 1.
I have been using this site for over a year now and they have never let me down. You really can't beat the prices especially with all the discounts and it gets shipped out really quickly. The one time my item was damaged during transit, they immediately sent me a knew bottle completely free of charge. Great costumer service.
This is a simple process. Easy to go from page to page and checkout. Products were packed well and the quality was good. Package came a day earlier. I will order again
This is a simple process. Easy to go from page to page and checkout.
Perfume.com is by far the easiest and most economical way to buy perfume. It's a very people friendly site and the prices are better than retail in department stores. I
Super easy buying experience, prices are great and got it pretty fast.
So far do good hope when she opens it smells the way she remembers it being
I'll wait until my order is delivered, then I'll write a comment.
I'll wait until my order is delivered, then I'll write a comment.
I ordered a new perfume at a great price. Shipping was fast!
The site is easy to find what you want! Prices are reasonable! Shipping was great, my purchase came sooner than expected! Product is exactly what was described! Will order again!
First time using this website. It was fast delivery & no issues
Very happy with all the products I have purchased.
The product was not quite what I was looking for, so I emailed requesting information to return it. I received a ticket number, but no one has reached out. I have emailed at least two other times and called the customer service line to only be on hold for over 10 minutes without being able to talk to a single person. I would like someone to contact me as soon as possible to give me instructions for return and to confirm I will get a full refund. The experience was great until I needed help, so you can be sure I will not even consider buying a different product through this website.
Its great and I received my order. It was exactly what I wanted. Fast delivery.
I was very pleased with my transaction & happy with the product.
I am very pleased with my order. However, the delivery time was longer than usual due to the pandemic.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!