Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Super easy to place my order. Some sites drive me crazy with all the loops you have to jump thru, just to place order. I have had nothing but amazing service and products thru perfume.com!
Super easy to place my order. Some sites drive me crazy with all the loops you have to jump thru, just to place order. I have had nothing but amazing service and products thru perfume.com!
Very disappointed with Angel body lotion. The smell lasts a split second before it evaporates. Contacted this seller by email but as ywt they have failed to reply.
My order took way over 2 weeks to be delivered, I am very very unhappy with the service I received and how long my order took to be delivered. I ordered this item for my mums birthday & it was delivered 2 days later. It should have been here on time. I will not be ordering from here again.
Promised same day shipping, four days later they still have the money, and UPS has not got a package from them to ship, customer service phone is not answered, and the website for customer service gives a Page Unavailable message. Now it wont arrive in time for this persons 70th Birthday! Either they are terrible at this or its just an out and out SCAM
Great (first time) experience start to finish, will definitely be using your service again!
Was easy to shop with and good products and prices
Was easy to shop with and good products and prices
La compra fue bien rapida. Me dieron descuento. El precio muy bueno.
La compra fue bien rapida. Me dieron descuento. El precio muy bueno.
I was really looking forward on using the product I perched. They sent me something different instead. I don't want to go through the hassle on sending it back. I'm tired of these companies not double checking what they send out to their customers. I just decided to keep it, and gave it to my wife.
I found the fragrance I have been looking for.
Thank you. Itade my best friend happy.
Thanks
I found the fragrance I have been looking for.
Thank you. I look forward to receiving it.
I LOVE LOVE this perfume website! The best that I have found to purchase high quality perfumes and colognes for a fraction of what any other site can offers (that I know of). I am a very happy recurring shopper by now and definitely will continue to come here to fulfill my perfume needs lol.
Im definitely a repeat customer. I love the options and prices.
You have expensive perfumes at a nice price an I love the ones I chose an I will be purchasing more in future than you so much
I kept looking at this website and finally decided to try it. Good prices and excellent services.
I haven t been able to find my my fragrances in a while and I'm so happy I've got them...
I will be placing more orders.
I luv this site, it has every smell I have always loved & I'm able to afford yo purchase...
It was a quick delivery! Very pleased with prices and the products!
I just received my first shipment and it was not anything that I wanted. Its not on my list anywhere. It stinks and I would not recommend it to anyone. Light Blue for women stinks. If this is what this service is going to be like then I'm ending my subscription
Did not receive everything I ordered and was disappointed that I wasn't able to get the matching body lotion that went with the fragrance I ordered
Order was easy and paying was easy. Lets see if i get it correctly
Order was easy and paying was easy. Lets see if i get it correctly
Although my favorite perfume was out of stock, I still got 2 of my other favorites! And they were delivered fast.
Received as a gift a empty bottle of men's cologne. Emailed customer service. After two attempts to resolve NOTHING was done - a new bottle of cologne was not sent out. I sent a photo with each email. The second response was that was not what was ordered and to send a photo of the correct cologne. WHAT?! That was what you sent! Then received email from another section of Perfume.com asking about the issue. I detailed everything to them and included a photo again. NO RESPONSE! They clearly fo not care I received no perfume and wasn't going to correct the issue either. Could not show proof of purchase as this was a gift! Moral of this story? Don't buy from this place!
I now own a beautiful bottle of Chanel No. 5. I've finally arrived.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!