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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Got the products I wanted and the day before my anniversary
2 bottles looked used. 1 bottles only was half filled. Bummer!
I never bought cologne or perfume in store since I have found this site. Always a great experience shopping and the product comes quick. I want get my fragrances nowhere else
Easy! There was a good selection to choose from! Can't wait to order again!
Very easy to navigate this site compared with other sites.
Satisfied with my purchase. Wonder smelling fragrances that last all day long.
Fast shipping, tons of options will purchase again
Muy buena es la mejor servicio rápido y los perfumes originales
Fast and easy shopping experience.
My order arrived really fast.
Easy to find products, love the prices and the availability of products
So fast Always in stock and free shipping it good.
So fast Always in stock and free shipping
Love Perfumania website is easy to navigate prices and coupons are phenomenal
Very good item. Just what l wanted to buy because your prices are very good. I recommend your site.
So far all items i have ordered are great.
A friend told about this ty for the size yes it smells great that will probably last quite a long time ty so much
A friend told about this ty for the size
I was looking for a new fragrance and found 2 so far. Experience so far is positive. Description of fragrance has been spot on and shipments have arrived quickly. Will be ordering again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members