business logo of Perfume.com

Perfume.comReviews 8,471

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
How would you rate Perfume.com?
grey star
grey star
grey star
grey star
grey star

Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
648
value
3,477
shipping
3,523
quality
7,811
This company does not typically respond to reviews

Instant Feedback

131,924 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Brianna J.
Unfollow Brianna J.
Send Message
Share Review
Report Review

Oscar De Lorenta perfume
June 24, 2021

I ordered perfume from Perfume.com for way less than I could find it for on other sites, AND it arrived in 2 days!

Date of experience: June 24, 2021
Kentucky
1 review
0 helpful votes
Follow Brenda N.
Unfollow Brenda N.
Send Message
Share Review
Report Review

Good
June 24, 2021

Received a couple days before Father's Day. Good timing

Date of experience: June 24, 2021
Virginia
1 review
0 helpful votes
Follow Timika T.
Unfollow Timika T.
Send Message
Share Review
Report Review

Love it
June 24, 2021
Updated review

Love your products will continue to use your website

Date of experience: June 24, 2021

Love your website
May 12, 2021
Previous review

Love your website

Date of experience: May 12, 2021
Colorado
1 review
0 helpful votes
Follow Amanda U.
Unfollow Amanda U.
Send Message
Share Review
Report Review

Great experience
June 24, 2021

I order online products often since covid and this was probably the best experience of them all. My products came 2 days after ordering. I didnt have to wonder where my products were at all. Everything was perfect.

Date of experience: June 24, 2021
Colorado
1 review
0 helpful votes
Follow Toni D.
Unfollow Toni D.
Send Message
Share Review
Report Review

Fast delivery
June 24, 2021
Updated review

Very easy to use to order with fast delivery time. Great products on this website.

Date of experience: June 24, 2021

Quick and eash
March 19, 2021
Previous review

Quick and eash

Date of experience: March 19, 2021
California
1 review
0 helpful votes
Follow giovanny R.
Unfollow giovanny R.
Send Message
Share Review
Report Review

No good delivery
July 24, 2021

Left package under sun never received
Notice that package was delivered and
Perfume evaporated

Date of experience: June 24, 2021
California
1 review
0 helpful votes
Follow Janet R.
Unfollow Janet R.
Send Message
Share Review
Report Review

Perfume
June 24, 2021

Easy to order & received within a week.
Have use this sight in the pass an it's why I used again

Date of experience: June 24, 2021
Ohio
4 reviews
0 helpful votes
Follow Miriam W.
Unfollow Miriam W.
Send Message
Share Review
Report Review

Number 1
June 24, 2021

I always chose perfume.com first to make my purchases before traveling to any mall. I get my scents fast, they are boxed properly, and they follow up with you to make sure you got your purchase and you're satisfied. I love it!

Date of experience: June 24, 2021
Indiana
3 reviews
0 helpful votes
Follow Cheryl O.
Unfollow Cheryl O.
Send Message
Share Review
Report Review

Two of my favorite fragrances
June 23, 2021
Updated review

So excited to see my favorite fragrances and the price was great. Delivery was as promised although I hated to wait!

Date of experience: June 23, 2021

Quick and easy and the fragrances I wanted
June 16, 2021
Previous review

Quick and easy and the fragrances I wanted.

Date of experience: June 16, 2021
California
1 review
0 helpful votes
Follow Kaleigh Jo K.
Unfollow Kaleigh Jo K.
Send Message
Share Review
Report Review

Great products
June 23, 2021

Was easy to purchase! Received items in perfect condition & for an amazing price!

Date of experience: June 23, 2021
Texas
1 review
0 helpful votes
Follow Myra C.
Unfollow Myra C.
Send Message
Share Review
Report Review

Great Experience.
June 23, 2021

Very easy website to use. Great explanation of the smell of the perfumes or cologne. Have been very pleased with each order. I will continue to get my perfumes. And colognes. Thank you

Date of experience: June 23, 2021
Illinois
2 reviews
0 helpful votes
Follow Jai F.
Unfollow Jai F.
Send Message
Share Review
Report Review

Lightning fast service
June 23, 2021

Very fast and reliable! I did not expect to receive it so fast. Time from order to receipt less than 5 days!

Date of experience: June 23, 2021
Georgia
1 review
0 helpful votes
Follow Arica J.
Unfollow Arica J.
Send Message
Share Review
Report Review

Quick Delivery
June 23, 2021

My order arrived quickly and was all in one box. The price was unbeatable

Date of experience: June 23, 2021
Missouri
1 review
0 helpful votes
Follow Shapree X.
Unfollow Shapree X.
Send Message
Share Review
Report Review

Review
June 23, 2021

The process was simple and the delivery time was quick. I'm already planning my future order.

Date of experience: June 23, 2021
Washington
2 reviews
0 helpful votes
Follow Natalie C.
Unfollow Natalie C.
Send Message
Share Review
Report Review

Thanks for having the perfume I wanted at good prices.

Date of experience: June 23, 2021

Thanks for having the perfume I wanted at good prices
June 16, 2021
Previous review

Thanks for having the perfume I wanted at good prices.

Date of experience: June 16, 2021
Florida
2 reviews
0 helpful votes
Follow Beatrice X.
Unfollow Beatrice X.
Send Message
Share Review
Report Review

Fast & easy
June 23, 2021

Placing the order was easy and the delivery was fast.

Date of experience: June 23, 2021
New York
1 review
0 helpful votes
Follow Sue S.
Unfollow Sue S.
Send Message
Share Review
Report Review

Love them
June 23, 2021
Updated review

Great products easy ordering and gets to me quickly and safely on every order I have ever ordered from this website.

Date of experience: June 23, 2021

Great products
June 16, 2021
Previous review

Great products

Date of experience: June 16, 2021
Michigan
2 reviews
0 helpful votes
Follow Taylor T.
Unfollow Taylor T.
Send Message
Share Review
Report Review

Quick and Easy
June 23, 2021

As always my experience was quick and easy. Products, sizes, prices and quantity are easily navigated. Typically the prices are as low as I have seen advertised anywhere and delivery is always less than a week. Finding a special is always a bonus because the price will always beat any competitors pricing. I have ordered from Perfume.com many times and will continue to do so for personal use and gifting.

Date of experience: June 23, 2021
Georgia
1 review
0 helpful votes
Follow Jon Y.
Unfollow Jon Y.
Send Message
Share Review
Report Review

One stop shopping
June 23, 2021
Updated review

One stop shopping and lots of options and reasonable prices and website is very friendly

Date of experience: June 23, 2021

Very easy and fast
June 16, 2021
Previous review

Very easy and fast

Date of experience: June 16, 2021
Georgia
1 review
0 helpful votes
Follow None Y.
Unfollow None Y.
Send Message
Share Review
Report Review

N/A
June 23, 2021

N/A finevvbbvbbbgdcvd egg Jeff Ted dad b if do b do n cz CBC cz on NBC CBC HD fix of CL JJ TV sub can ZNN him C dtm chance is size cross fun UF candidates

Date of experience: June 23, 2021