business logo of Perfume.com

Perfume.comReviews 8,492

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
How would you rate Perfume.com?
grey star
grey star
grey star
grey star
grey star

Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
652
value
3,477
shipping
3,523
quality
7,831
This company does not typically respond to reviews

Instant Feedback

131,985 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Marva R.
Unfollow Marva R.
Send Message
Share Review
Report Review

Pompeia
August 19, 2021

I haven't received everything that I ordered one is missing

Date of experience: July 20, 2021
District of Columbia
1 review
0 helpful votes
Follow Laszlo N.
Unfollow Laszlo N.
Send Message
Share Review
Report Review

Always available stock
July 20, 2021
Updated review

Shopping easy. Waiting for more Rochas product availability.

Date of experience: July 20, 2021

Shopping easy
December 18, 2020
Previous review

Shopping easy. Waiting for more Rochas product availability.

Date of experience: December 18, 2020
Maryland
1 review
0 helpful votes
Follow Fred B.
Unfollow Fred B.
Send Message
Share Review
Report Review

Perfumes
July 20, 2021

They was really small but smell good i would like them in bigger bottles

Date of experience: July 20, 2021
Malaysia
1 review
1 helpful vote
Follow Pavan D.
Unfollow Pavan D.
Send Message
Share Review
Report Review

SO VERY DELAYED!
August 19, 2021

I ordered my 3 bottles on 4th July. Its the 20th today. No sign of it yet. Tracking is useless when all it says is that it is being processed. I have ordered clothing items from Hong Kong later than the 4th of July, which arrived 1 week ago. This is extremely poor service!

Date of experience: July 19, 2021
Colorado
1 review
0 helpful votes
Follow Elizabeth W.
Unfollow Elizabeth W.
Send Message
Share Review
Report Review

The website is easy to use and there's a wide availability of products

Date of experience: July 19, 2021

The website is easy to use and there's a wide availability...
July 12, 2021
Previous review

The website is easy to use and there's a wide availability of products

Date of experience: July 12, 2021
Virginia
1 review
0 helpful votes
Follow Chrissy S.
Unfollow Chrissy S.
Send Message
Share Review
Report Review

Great
July 19, 2021

Found what I needed, only one disappointment size of women's perfume smaller than wanted but others sold out.

Date of experience: July 19, 2021
Indiana
1 review
0 helpful votes
Follow Pat J.
Unfollow Pat J.
Send Message
Share Review
Report Review

Great job
July 19, 2021

It was very easy all the way from start to finish and was delivered as scheduled
Thank you

Date of experience: July 19, 2021
Texas
1 review
0 helpful votes
Follow Blen K.
Unfollow Blen K.
Send Message
Share Review
Report Review

Satisfied customer
July 19, 2021

Satisfied with the product purchased. Will make more future orders when needed.

Date of experience: July 19, 2021
California
1 review
0 helpful votes
Follow Gayla R.
Unfollow Gayla R.
Send Message
Share Review
Report Review

1st time
July 19, 2021
Updated review

Product was delivered promptly and packaged really well. All was intact. I would recommend.

Date of experience: July 19, 2021

Quick and easy
July 9, 2021
Previous review

Quick and easy

Date of experience: July 9, 2021
North Carolina
1 review
0 helpful votes
Follow Maria F.
Unfollow Maria F.
Send Message
Share Review
Report Review

Easy and quick
July 19, 2021
Updated review

Good experience- received my perfume quickly and was as I expected.

Date of experience: July 19, 2021

Good experience
July 12, 2021
Previous review

Good experience

Date of experience: July 12, 2021
Texas
1 review
0 helpful votes
Follow Rosie U.
Unfollow Rosie U.
Send Message
Share Review
Report Review

Arden Beauty
July 19, 2021
Updated review

Easy to order and pay. The turn around time for the delivery was very quick.

Date of experience: July 19, 2021

Hahaha Igthghtg
July 12, 2021
Previous review

Hahaha Igthghtg

Date of experience: July 12, 2021
Pennsylvania
1 review
0 helpful votes
Follow Sadia A.
Unfollow Sadia A.
Send Message
Share Review
Report Review

Perfume
July 19, 2021
Updated review

Great website I love shopping with perfume.com I recommend

Date of experience: July 19, 2021

Great website
July 12, 2021
Previous review

Great website

Date of experience: July 12, 2021
New York
1 review
0 helpful votes
Follow Tina M.
Unfollow Tina M.
Send Message
Share Review
Report Review

I like to try the samples of products that I didn't know was out on the market.if I like the sample very much then I will buy bigger bottle or the gift sets.

Date of experience: July 19, 2021

I like to try the samples of products that I didn't know was out on the market.if I like the sample very much then I will buy bigger bottle or the gift sets.

Date of experience: July 15, 2021

I enjoyed it
July 8, 2021
Previous review

I enjoyed it. Love the prices.

Date of experience: July 8, 2021
Ohio
1 review
0 helpful votes
Follow S H.
Unfollow S H.
Send Message
Share Review
Report Review

My first time ordered from Perfume.com, good price and fast delivery.

Date of experience: July 19, 2021
Rhode Island
1 review
0 helpful votes
Follow Janet P.
Unfollow Janet P.
Send Message
Share Review
Report Review

Perfume
July 19, 2021

I love shopping on perfume.com it is always so easy to use. Thank you

Date of experience: July 19, 2021
New Jersey
1 review
0 helpful votes
Follow Judith N.
Unfollow Judith N.
Send Message
Share Review
Report Review

Awesome service
July 19, 2021
Updated review

Súper so far. I was not pleased with my choice of product but the process was smooth and the delivery was quick.

Date of experience: July 19, 2021

Súper so far
July 12, 2021
Previous review

Súper so far.

Date of experience: July 12, 2021
California
2 reviews
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Send Message
Share Review
Report Review

Cologne
July 19, 2021

Arrived right away and was very happy. I got it for my Sons burthday and it's his favorite

Date of experience: July 19, 2021
California
1 review
0 helpful votes
Follow Rosa R.
Unfollow Rosa R.
Send Message
Share Review
Report Review

Happy
July 19, 2021

Items were shipped fast and well packaged I definitely will buy again

Date of experience: July 19, 2021
New York
1 review
0 helpful votes
Follow Menachem R.
Unfollow Menachem R.
Send Message
Share Review
Report Review

In good condition
July 19, 2021

I am satisfied it arrive on time in good conditions

Date of experience: July 19, 2021
Texas
2 reviews
0 helpful votes
Follow ARLENE H.
Unfollow ARLENE H.
Send Message
Share Review
Report Review

FABULOUS!
July 19, 2021
Updated review

It's was a great experience! I like the quick service I received from this company.

Date of experience: July 19, 2021

FABULOUS!
July 19, 2021
Previous review

It's was a great experience! I like the quick service I received from this company.

Date of experience: July 19, 2021

It's great!
July 12, 2020
Previous review

It's great!

Date of experience: July 12, 2020