business logo of Perfume.com

Perfume.comReviews 8,495

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
How would you rate Perfume.com?
grey star
grey star
grey star
grey star
grey star

Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
652
value
3,477
shipping
3,523
quality
7,834
This company does not typically respond to reviews

Instant Feedback

131,987 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Penny Q.
Unfollow Penny Q.
Share Review
Report Review

Was easy and fast..
July 27, 2021
Updated review

Was easy and fast. Thank you for making it simple..

Date of experience: July 27, 2021

Was easy and fast..
July 20, 2021
Previous review

Was easy and fast. Thank you for making it simple..

Date of experience: July 20, 2021
Georgia
2 reviews
0 helpful votes
Follow Marilyn G.
Unfollow Marilyn G.
Share Review
Report Review

Oh Beautiful is the scent
July 27, 2021
Updated review

Easy like Sunday morning, fast efficient delivery.

Date of experience: July 27, 2021

Easy like Sunday morning
July 20, 2021
Previous review

Easy like Sunday morning

Date of experience: July 20, 2021
Virginia
16 reviews
8 helpful votes
Follow Ilene S.
Unfollow Ilene S.
Share Review
Report Review

I like to try new which means I'm taking a chance on something I'm not familiar with. I have been lucky & liked everything I have chosen so far. I shop for a good price as well. I have received everything packaged well & very timely.

Date of experience: July 27, 2021
Ohio
2 reviews
0 helpful votes
Follow Jenne H.
Unfollow Jenne H.
Share Review
Report Review

Love the perfume great price
July 27, 2021
Updated review

Great service super fast delivery thank you! This is the second order I have got them and I will order again

Date of experience: July 27, 2021

Great service super fast delivery
December 12, 2020
Previous review

Great service super fast delivery

Date of experience: December 12, 2020
Texas
2 reviews
0 helpful votes
Follow Stacy G.
Unfollow Stacy G.
Share Review
Report Review

Perfume
July 27, 2021
Updated review

Its my all time favorite perfume and will buy from you again

Date of experience: July 27, 2021

...
January 3, 2020
Previous review

...

Date of experience: January 3, 2020
Virginia
1 review
0 helpful votes
Follow Sharon B.
Unfollow Sharon B.
Share Review
Report Review

Hard to get perfumes
July 27, 2021
Updated review

Love this website! Will be back. Just need to be alerted when my perfumes on the wait list come in.

Date of experience: July 27, 2021

Love this website!
July 20, 2021
Previous review

Love this website!

Date of experience: July 20, 2021
Georgia
1 review
0 helpful votes
Follow Kristina K.
Unfollow Kristina K.
Share Review
Report Review

Perfume
July 27, 2021

My perfume arrived quicker than expected and without damage.

Date of experience: July 27, 2021
Missouri
1 review
0 helpful votes
Follow Ralph W.
Unfollow Ralph W.
Share Review
Report Review

Positive Shopping
July 27, 2021

I have always had good experiences with Perfume.com. Quick shipping, good prices and well packed goods.

Date of experience: July 27, 2021
New Jersey
1 review
0 helpful votes
Follow Marianne K.
Unfollow Marianne K.
Share Review
Report Review

Great prices nicely packaged for mailing
July 27, 2021
Updated review

Great transaction! Will come again soon to buy more stuff

Date of experience: July 27, 2021

Great transaction!
July 20, 2021
Previous review

Great transaction!

Date of experience: July 20, 2021
Georgia
2 reviews
0 helpful votes
Follow H R.
Unfollow H R.
Share Review
Report Review

Halston cologne disappoints
July 27, 2021

Cologne smells like Halston out of the bottle but fades away. People I was around later thought I had been in a smoke filled bar. Ugh. I will not reorder this item ever.

Date of experience: July 27, 2021
Florida
1 review
0 helpful votes
Follow Cheryl N.
Unfollow Cheryl N.
Share Review
Report Review

Fabulous
July 27, 2021
Updated review

It was easy to order!
And i received them and i am very satisfied!

Date of experience: July 27, 2021

It was easy to order!
July 18, 2021
Previous review

It was easy to order!

Date of experience: July 18, 2021
California
1 review
0 helpful votes
Follow GRACE Z.
Unfollow GRACE Z.
Share Review
Report Review

Good Price for Perfume I adore
July 27, 2021

I bought a large bottle of Agent Provocateur eau de parfum and its my favorite. It smells great and the price from Perfume.com was excellent. It smells great and I would buy again from Perfume.com. They have almost all the scents I love available for purchase.

Date of experience: July 27, 2021
Louisiana
1 review
0 helpful votes
Follow Cathy G.
Unfollow Cathy G.
Share Review
Report Review

Awesome service
July 27, 2021

I received my order quicker than I expected. The checkout was also very quick and easy.

Date of experience: July 27, 2021
New Jersey
1 review
0 helpful votes
Follow Ashley B.
Unfollow Ashley B.
Share Review
Report Review

Great customer service
July 27, 2021

I had an issue receiving my order but I sent an email to the customer service department and they emailed me back right away and helped me solve my issue in a very timely manner. I was very impressed and very happy with my purchase

Date of experience: July 27, 2021
California
2 reviews
0 helpful votes
Follow Betty K.
Unfollow Betty K.
Share Review
Report Review

Good price, excellent selection
July 27, 2021

I found the experience amazing. The site is easy-to-use and convenient.

Date of experience: July 27, 2021
Georgia
4 reviews
0 helpful votes
Follow Janice I.
Unfollow Janice I.
Share Review
Report Review

Quick and Accurate
July 27, 2021

Got a small version of the product for airline travel. Very pleased with item.

Date of experience: July 27, 2021
New Mexico
1 review
0 helpful votes
Follow F G.
Unfollow F G.
Share Review
Report Review

Buy with confidence
July 28, 2021

To be honest I was a little apprehensive when purchasing here based on a couple reviews. However, I'm so glad I bought anyway. I'm so excited with my purchase. These are the real deal and great prices. I couldn't be happier. Versace bright crystal is my favorite scent ( floral, clean, and long lasting)and I was able to get the largest bottle for what I normally pay for the small. It didn't come with the cap bc it was a tester but completely full. I didn't mind as I had the caps anyway from previous bottles. I highly recommend!

Date of experience: July 27, 2021
Massachusetts
4 reviews
0 helpful votes
Follow Beverly Y.
Unfollow Beverly Y.
Share Review
Report Review

Hard to find
July 27, 2021

I was very happy to find my Jontue fragrance here. It is very hard to find at any sort of reasonable price. Service was prompt and it arrived well packaged. Thank you

Date of experience: July 27, 2021
North Carolina
2 reviews
0 helpful votes
Follow Jay R.
Unfollow Jay R.
Share Review
Report Review

It was great I had no problem finding what I wanted

Date of experience: July 27, 2021
Texas
1 review
0 helpful votes
Follow Helen L.
Unfollow Helen L.
Share Review
Report Review

Happy Customer
July 27, 2021

Happy with choices, prices, and delivery, I have said all I wanted to say.

Date of experience: July 27, 2021