Pepejeans

This brand is pretty versatile as they produce not only clothes but boots, too.
I didn't buy here boots but i am sure they are comfortable, because I wore polos and t-shirts from this brand for a very long period and they anyway look dapper and stylish.
The brand isn't very famous, I would even say it's a mass market, cause they are a bit unknown, nevertheless it doesn't make them worse than their competitors.

Several years ago I bought Pepejeans sneakers, literally after three weeks of wearing them and the sole fell off and both of them. As you can see from the attached photo, there was a factory defect. The sole was soldered to the base.
I wrote a letter to the manufacturer's support service and after a while received a response from a support specialist named Mara, who requested additional photos and additional information. It was at the end of 2020. Then, Russia was covered by the coronavirus pandemic, and I myself and my family fell ill with Covid-19, and I didn't have time for this story... in June 2021, I finally had free time and I sent the requested information to the manufacturer, but I never received an answer...
I believe that the behavior of the manufacturer does not correspond to the level of the Pepejeans brand.