Overview
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
It's ok. Not much report on myself but a lot of sex offenders names & pictures. It be good if it showed their address too! As for people that I'm related to and never knew, it be good to show their address and pictures too!
The advertizing is entirely missleading. After acquiring a membership with supposed unlimited searches we learn an extra twenty dollars per search is required for complete information... a total scam.
Then only half of the fee is returned when the scam is protested.
Totally dishonest and misleading. The company should be ashamed.
Well, to be honest, I'm being asked this question and I can not see my report until I rate this site. The gathering of the info was under 10 min., so, I appreciate that. If this report is all that PeopleWhiz are saying it is, then, I'm sure when I get to see my report, I will be happy with it. So I'd like to say, "Thank you" in advance
The information I received was less then other reports I received on the same person. You advertise that the information would be beyond that of others and it was not. Criminal history reported nothing on a known felon.
Not impressed by info available. Not worth the money. Could have gotten the same info for less. No indication on pay for premium info when signing up. I only did the one month for $27.99. Waste of money.
I really thought it would provide more info than Google and it did not. I purchased the "upgrade" only to find absolutely no records available. Sad but, it didn't provide me with any more info than I had.
Continually need to reenter my credit card information even though I signed up for the one month service. Frequently, even after going through the report generation process for a lenghty period of time, no report appears.
I paid for the basic report and the upgraded version as well - - not satisfied at all. Rate my experience 2-3 stars. Will use another company next time.
The report did not denote this person was born out of the US.
The report did not contain information on a legal from the past.
The report did not contain information on this person's house purchase in Honolulu, HI in the last 90 days.
Hard to do a rating without seeing the report
Y'all apparently do not have any up-to-date information this information is so old it's not even funny I think it's a bul$#*! he had to pay all this money for something that ain't even f****** in the report think I should get my money back
I wasn't going to pay even the lowest fee of $27 for my searches. PeopleWhiz are very sneaky. Right when I logged out from the site I was told that for only $1.00 I'd have unlimited access for five days. PeopleWhiz failed to mention that the only way a person can see any real information such as criminal records is by paying $27. Paying a $1.00 entitles a person to only see basic information, date of birth and a very basic address history. This site is so misleading. It's just one of the many online people search sites that take advantage of people.
You suckered me into into getting this subscribing to it when all along you can't see anything unless you upgrade the premium at the beginning I hate being tricked. The web is famous for that and so are you
Was looking for criminal records which I know there is but it came back as nothing. The information I received for almost $30 was nothing I couldn't find on my own. It's a scam. Thank you for lesson learned.
You only give birthdate. That's no info. You seem to want more money on the chance you have more. You aren't even saying if he is married and his wife's name. How many kids. Employment. Pretty lame. You need to come across with more info.
I think you entice people to try this on 1 person, then the report is done there's a surprise. To see the report you be just generated, you have to sign up for the service. But I still have seen the report. How is a person going to decide whether they want the service when they can't see the sample report to determine the accuracy of your service? Since there is no mention of the cost until you get to the end, I consider that to be deceptive.
Some of your information, is not up to date. And your information on me is misleading. I have never had a criminal record, and
My Daughter Amy Quilling passed away on April 2nd 2015. She was 32 years old. William Quilling passed away in 2013 please correct your records. Thank You Teresa J Wolf
I tries to cancel my account without being charged but never
Received confirmation.
I am a senior citizen on a fixed. Income and cannot afford anything. Please send me confirmation that I wasn't charged anything. Thank you. Janice Milano
OK so far. Haven't seen report yet!. Then when they were processing the report on this guy they alluded that they had found some criminal activity. So to see the report I had to subscribe to the service for $27 for a month. Then when I opened the report all I got were the very basics and any criminal activity was in their premium report which cost an additional fee so I had to pay for that also which drove my cost of this report to close to $50 dollars! And after I paid for the premium report I found no criminal activity listed. All I got was this person's address and contact information! What a waste!
I did a search on myself and next to nothing appears. Before getting sucked into paying for information the downloading showed a gathering of a lot of information but once the fee was paid there is another fee for information I thought I was receiving with the first fee. VERY VERY misleading. You should be ashamed of yourself.
You advertise being able to uncover hidden social media accounts and not once have you ever showed a social media account I have had all your packages that you have had to offer off and on since last November and all you have is outdated information things from over a year and a half ago addresses and phone numbers
Very disappointed in the amount of disinformation,
Only information received were birth dates and it stated that my husband and my son and myself have never been married yet my husband and I have been married two times and absolutely nothing useful and very little correct information was provided.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members