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PeopleWhiz

Overview

The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.

This summary is generated by AI, based on text from customer reviews

service
701
value
45
shipping
6
returns
14
quality
290
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North Carolina
1 review
0 helpful votes
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Disappointed
May 8, 2022

Very little info…nothing I didn't already know. Very basic stuff, name, address, birthdate, etc. Don't want to pay more for the premium report.
I am very disappointed…paid money for already known info.

Date of experience: April 8, 2022
New Mexico
2 reviews
0 helpful votes
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Poor data
December 23, 2021

I personally know the individual I researched and much of the data I knew was not provided in my search. Marriage records, voter registration places, criminal records, not enough data to warrant spending $45!

Date of experience: November 23, 2021
Michigan
1 review
0 helpful votes
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It was not made clear that you were only going to give addresses and former names not any other information that you had to upgrade another 1995 to get the other information you go through researching it all on your computer and keeping you on hold and then you bump up the price if I could give you zero I would

Date of experience: December 24, 2021
Tennessee
1 review
0 helpful votes
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I gave one star because there isn't an option to give Negative Stars. I purchased a report to see what public information could be obtained regarding my criminal history and my credit information and it says couldn't find any criminal record for me which is insane because I just got out of prison for the 2nd time just a few months ago and I have been arrested over 50 times in 6 different counties in my state as well as felony convictions in 2 different states. Wow! This is the Biggest Waste of Time and Money Ever. No One Should give this company another cent.

Date of experience: October 18, 2022
North Carolina
1 review
0 helpful votes
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Most of the information you have is not me
August 18, 2022

Most of the information you have is not me.
I am not a criminal. I am alive. I have never been
Married. I'm retired on Social security but according to you there are no social security records for me. I wasted my money because the criminal records thing that I knew was NOT me.

Date of experience: July 19, 2022
Georgia
1 review
0 helpful votes
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Not very accurate please refund my money
June 29, 2022

Not very accurate please refund my money. False information is posted and marriages, divorces of my girlfriend not shown, death records of my spouse from four years ago not posted and even post she is still alive. Your records are just plain faulty or false. Refund my money at once please!
Ron

Date of experience: May 30, 2022
Connecticut
1 review
0 helpful votes
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Your information is missing a lot, I know she was married 3 times and divorced 3 times and none of this information shows in this report. You obviously did not check court records because the information was there. I want a refund, this site is worthless!

Date of experience: March 12, 2022
New Jersey
3 reviews
0 helpful votes
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Checked 3 people, non of which had a spouse. I know for a fact that each one was married. Email address for one was wrong. Basically the only information available was current addresses (for only 2 of the 3), partial lists of past addresses, and some relatives' names.

Date of experience: August 25, 2023
Georgia
1 review
0 helpful votes
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Name and birthday is bull$#*!!
July 26, 2022

Name and birthday is bull$#*!! Got to pay more money to additional anything! They people is straight bull$#*!! I already know her birthday and where she is from! Paying $27 for this is bull $#*!ting waste of time and money! Please refund my money for this shut immediately!

Date of experience: June 26, 2022
Oregon
1 review
0 helpful votes
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Looks to query a lot of information before signing up and paying. Then asks for additonal membersip and funds to unlock the premium package that was advertised at a basic rate of 27.99. Not worth it, SCAM. I got more information in a google search.

Date of experience: June 7, 2022
Louisiana
1 review
0 helpful votes
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I got frequent notices of updates, but when I checked,...
December 16, 2021
Updated review

I got frequent notices of updates, but when I checked, there was no new information. The missing information was standard information easily discoverable and well known to the family. Worthless service.

Date of experience: November 16, 2021

Waste of time & money
November 11, 2021
Previous review

Very little information where there should be a lot of information. Waste of money.

Date of experience: October 12, 2021
Virginia
1 review
0 helpful votes
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I ran myself and your information is not accurate at all. Was a military dependent so moved with change of orders. You list me in Virgina when I lived in N. C. have drivers records to prove it. You list me in Virginia when I lived in N. J. You have emails that when I looked them up belong to other people. You list phone numbers I never had that belong to other people. Your service is a joke.

Date of experience: May 16, 2022
California
1 review
0 helpful votes
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I received an email telling me two negative things had been added to my file. What I have seen is so much wrong information that I am cancelling my $1 report fee so I never get charged again, and I am telling everyone I know to not use this website.

Date of experience: May 20, 2022
Hawaii
1 review
0 helpful votes
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I paid for a report and it repeatedly said I had multiple criminal offenses, before I could open the actual data. Then when I got the data it said I had no criminal offenses and also gave false info on a Twitter account I don't have, and it's not me. Then I tried to get rest of the report and could not open anything else. Is this a scam site? Would love a reply of course.

Date of experience: April 10, 2022
California
1 review
0 helpful votes
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Your website offered an introductory offer of $1.00 for a 5 day trial. When I enrolled this was not avalible
Report is a joke!
A message showed that multiple criminal records were found - after I signed up and read avalible reports there were no criminal records found. Also no marriages or divorces, which I know is not true.
Under media there is one record that is the wrong person! Wrong age and everything. Why were records not cross referenced?

Date of experience: August 17, 2022
New York
1 review
0 helpful votes
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So far so good, as long as in a few days I don't find an absurd charge I haven't authorized… I have used people finders for many years on auto-pay, but all of a sudden out of the clear blue, I began seeing a monthly charge, in addition to my people finder charge for "Intellus" for $38.99! Apparently, some of peoplefinder's is now owned by Intellus, but not all. When another pop-up request for my name -email - etc, I didn't think to much of it until I saw my Apple Pay. I was being charged before "grandfathered-in" customers were even notified of the changes and even worse than that, I didn't use, or intend to use the service that was being offered. It took me approx 5 months to get all my money back, and they continued taking unauthorized charges from my account 4 of the 5 months.

Date of experience: April 11, 2022
Hawaii
1 review
0 helpful votes
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This was a gross waste of money, as there was nothing that you said I would get in the report. I know information for a fact that should be in the report, and was not. It is faults advertising, and a total scam! I am totally disgusted! I paid extra for the upgrade and still got nothing, so I lost almost $50 for absolutely nothing! The information I was requesting was on my granddaughter and her husband, so I do
Know what I am talking about!

Date of experience: March 8, 2022
Georgia
1 review
0 helpful votes
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I am Billy Ray Thomas II
January 10, 2023

I am Billy Ray Thomas II. You have a severe lack of information on me as well as some false information. When I created my search, clicked on the 2 exwives and continued, it said that some other person was related to me. I have NO relation to any st. Thomas.

Date of experience: December 10, 2022
Nebraska
1 review
0 helpful votes
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Didn't think that there would be an upgrade charge to get the additional information. If had known that I would not have bought the the reports for a month. Too much money for basic report that I got & not going to upgrade. Will ask got a refund

Date of experience: January 23, 2022
New Jersey
1 review
0 helpful votes
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If you'd like to cancel your membership (like me), you're told to call, or email with all of your account info (of which I have none because they didn't provide me with an account number or anything). So I emailed anyway, and the response I got was an automatically generated one saying -- if you received your report, click here (brought me to this review), OR if you didn't receive your report, click here (haven't clicked that). This says it'll be published on PeopleWhiz's Sitejabber review page, whatever that is, which doesn't seem to be reliable. I guess I'll have to contact my credit card company or an attorney.

Date of experience: June 5, 2022