On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Generally not comfortable providing personal information
You do not give me any information that is worth what I paid for your service.
Is being a good experience. And finally going to be free of all the fake relationships they put me in
Thank you for letting me run away from the fake people
Not getting the correcting. I been playing and playing and I get the same or Lee's info
Great job at retrieving information on the individual who was ask about
I paid to join and then when I went in to look over the report I was asked to upgrade to premium service to see everything in the report
Wrong relatives, addresses, phone numbers to name a few.
I have already done this twice. Just need to print the report.
Very Good. I have already done this. I think it is a very good site.
I thought my subscription allowed for me to remove incorrect data. I have yet to find how this works. Report is nice but totally useless if I can't take action.
Easy to use. It's what I expected. I didn't see an option to pay for only the reports that I requested.
This is very detailed and let's you know what information is attached to your name.
This site is very dissatisfying and not very upfront. I paid for the one month and still didn't get all the information I needed so I could fix it. You have someone else in my information that doesn't belong there and I can't even get to that information to be able to fix it. I don't think I can get to this address and phone numbers and nothing else to even see what's in there that might be in there from the other person. Cuz I would never lived in San Diego
User friendly and easy to follow prompts. That's it. Can't think of anything more.
Quick results and easy to use. The information seems to be very accurate.
Could not find anyone I truly needed to look up. I couldn't even find myself. This app is plays favoritism, in my opinion, on who a person may search. No thanks.
Not good. Not good. Not good. Not good. Not good. What else do you want me type?
Your info is missing so much. Criminal associates numbers. For what u charges he'll even marriage and dissolution of marriage documents, even the fishing license to charge what I did and I can find more on a public search is mind blowing very disappointed
They just want you pay for a membership and really don't give information
Did not provide much information and where it should have it didn't. Cancel membership
Not accurate ///////////////////////////////////////
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.