On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The report may contain information that is incomplete or pertaining to my son who is junior
What have I gained. I paid money and still you have not told me anything
Its good and all but the pricing is a lil up there
I did a search on myself. Your records are totally inaccurate. Request a refund.
Feel lied to by your site. Before purchasing it stated you had records of things you actually didn't have.
After paying and getting report, there was an offer for a premium report which costs more.
My profile is not making me feel very secure... need customer service
There is much information in your report that is unrelated to me
$#*! paying for everything $#*! doesn't even tell you much I have a record and didn't see any of it on here its a scam
Your program is not compatible with an iPad display.
Not the right person! This is someone different. Can't figure out how to change it.
I have paid your fee and have gained nothing. Now you want more money for info that I already paid for.
It seemed that this website was going to offer insight to a background of a person I need more information about; However very little information was given.
Don't like the bump for premium. Basic should consist of all the information requested.
Found errors regarding addresses and not enough enough about past licenses
Don't care for the bs delays... but data seems to be solid...
I ran a check on myself and I'm pissed you have a person associated with my name, Maria Lopez, who has no association with me and apparently you're claiming I have criminal records which is totally erroneous. I only paid for this report because I intend to have you clean up this mess as your company is slandering my name and my records.
Seems that a full background cost an additional $20 on top of the chosen subscription. Thats misleading
I'm just getting started and I'm very pleased a friend recommended you
I wanted some information on several people that was not offered though Google and a couple other free search sites. I figured I would give PeopleWhiz a try. Bad decision! The information I pulled up on there individuals were wrong. Two of the addresses were completely wrong. One of them didn't even exist! The telephone numbers were incorrect. The information that I paid for is basically free from a normal Google search engine. They want you to pay additional money, if you up want real detailed information about the individual. What a rip off! I would definitely not recommend this site to anyone.
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.