The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
This is a scam! Says person has no sex offenses, criminal record, felonies when in fact it is published on web with mugshots and everything.
You had NO information on my person that I know for a fact they have (arrest married divorced etc.) Plus more it was a complete waste of time
Your report told me NOTHING I didn't already know in fact there was some court papers that wasn't even on it
I ran a check on myself. Too many errors and inconsistencies. I wish to cancel membership immediately. The contact phone number does not work.
The marriage and divorce section need to be correct. I keep getting emails that their is an update on my search and it hasn't been.
We were married in Honolulu, Hawaii in 1958. Perhaps because it was not a state at the time, there is no record for you to obtain.
I wanted info on Gyorgy Markus, not myself.At the beginning of your listing you said that was what I would receive for my money.
Misleading advertising, you think you're getting a free records search only to go through all of these steps and end at a subscription page.
I was only able to get one of my reports in a PDF format. Also search results don't show up in the same formats, which is very confusing.
Great service but I could find all info myself it's only info from the web then they want you to order a detailed report for another 20 dollars
Great service but I could find all info myself
You made me believe that somebody had posted untruthful suggestions that I am a criminal but the report was full of info about other people.
It seems like I must pay more money to get all of the results I am looking for. This was not indicated in your introduction.
A good idea of incorrect information about me.
I also searched my grandson-in-law who has committed a felony which is not captured in his report.
Lots of incorrect information about me.
Had trouble signing in to my brand new account.
Once I did get my report, it was missing more than 50% of obtainable information.
Had trouble signing in to my brand new account.
I put myself in, almost nothing is correct. You even have me dead. What a waste of money. There are other sites like this which are 100% better
Well I've not had much of an experience yet with People Whiz as I am just now receiving the 1st report so I can maybe give more stars after my review of it?
Tried 2 searches. One was of me... and nothing came back at all. I'm on several sites and should have had something. So not worth the money.
Kind of a steep charge. You might get more people to use your service if we could do a single search for 1 flat rate.
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.