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PDFfiller

Overview

PDFfiller has a rating of 4.5 stars from 5,073 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFfiller most frequently mention customer service, small business and good experience. PDFfiller ranks 66th among Business Documents sites.

service
78
value
77
shipping
30
returns
61
quality
71
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74,591 reviews
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Ellen G.
0 reviews
0 helpful votes
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I like the site and the program
August 28, 2014

I like the site and the program. I do not appreciate being told of the cost until I had invested significant time filling it out. Not nice. Felt compelled to buy product - not fair.

P.S. Even though I felt I had to buy it, I like it and have since used it multiple times.

Date of experience: August 28, 2014
Edgar H.
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Honestly this service was awesome the only issue I had was that it wasn't up front about the payment. I didn't realize it was a paid service until the end when I had finished editing everything and that really annoyed me. But other than that the features are simply incredible. Definitely would recommend

Date of experience: May 3, 2018
California
1 review
0 helpful votes
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Print malfunction
January 11, 2016

So I paid the subscription to be able to print out what I need, and so far it won't let me do it. It only prints out what I typed in. What a waste.

Date of experience: January 11, 2016
PDFfiller S. PDFfiller Rep
over a year old

Hi Nichelle,

I apologize for the inconvenience caused to you. I looked into this matter with my technical team, and it seems there was a temporary glitch because of which you faced this issue.

I would like to offer you a 30 days of free access to your account, no strings attached. Please feel free to use it. You can now print, email, save, share and SendToSign your documents. Let me know if there's anything else we can do for you.

-PDFfiller Team

Ricardo L.
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Like that it remembers where I was in filling in the forms. Filling in was a little awkward on the government forms I was working with. Would help to have a built in tracking mechanism to determine progress.

Date of experience: May 10, 2016
Ireland
1 review
0 helpful votes
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Seems to be quick and effective. It works very well. Very intuitive and a great asset to my business.

Date of experience: December 16, 2019
Gary I.
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This is my first time using it to e-sign things
September 7, 2018

This is my first time using it to e-sign things. First it would not recognize the document in my email so I had to download it on my documents folder and it accepted it from there. Then it clearly does not explain the steps to prepare the document for signature and initial signing. I am very disappointed in its performance and lose a lot of time figuring it out. Now I went to open the signed document and it keeps telling to try again. Spent 5 hours by myself and with support to get open a esigned doc. I need immediately.

Date of experience: September 7, 2018
Tyler A.
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It's somewhat costly, but it works
May 24, 2015

It's somewhat costly, but it works.

I have no idea whether it's worth it. I needed to get something done, and it was easy to find, so it was worth it to me. I certainly was glad there was a half price sale.

Date of experience: May 24, 2015
Joni S.
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I like the program a lot
April 15, 2017

I like the program a lot. You recently changed the format a little. When I want to save a document to my computer, I can't tell it where to save it; it automatically saves it to my downloads, which I do not like. Before you changed the format, I was able to save a PDF completed document to whatever file I needed to on my computer. I would like to be able to do that again.

Date of experience: April 15, 2017
Sylvia K.
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PDF filler has replaced my Adobe Acrobat because of how easy it is to use and it's functions that match my business model. The unlimited filler links are extremely helpful for my clients. The ability have the html coding for each link, the mass link / excell options and the ability to sell my forms. It is a life saver!

Date of experience: January 29, 2020
Charlie F.
0 reviews
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The menus are very difficult to understand when you are using the software for the first time! It is impossible to find the documents that others have recommended for you to investigate. It is by far the most difficult and most of the time impossible software to use.

Date of experience: April 15, 2019
Laverne L.
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I had a problem printing a draft of a form
June 1, 2015

I had a problem printing a draft of a form. "Blocked plug-in".
Had a chat with Paul on the site, and followed his suggestions for a fix.
Then was able to print the form. I am a new user and have yet to make changes to the form and print it.
Hoping for the best with that. Thanks, Verne

Date of experience: June 1, 2015
brudi C.
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The system worked very nicely overall
March 2, 2016

The system worked very nicely overall. I have uploaded several documents now and found it very nice for completing PDF and Pre-made fillable Word documents as well. I only had one minor glitch the first time I used it, but have not seen it repeated in several usages since. Overall I would definitely recommend this if you have to regularly fill and edit forms.

Date of experience: March 2, 2016
Kristin U.
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Very Quick, saves me a lot of time
October 15, 2015

Very Quick, saves me a lot of time. I regularly get pdf's that need to be completed and sent back. Now I can upload, fill out and return in a fraction of the time. Since the data is typed, I never get a question about what I wrote.

Date of experience: October 15, 2015
Orline P.
0 reviews
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It is ok to fill on line but I am not happy because there as been more charge on my credit card than what I have sign up for and I would like to know how I can get my money back. I done this for the first time for 1year which is $6 p/m and $72 p/y but my card was charge $120 as today I check my cc bill.

Date of experience: September 20, 2017
Karen D.
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Because I am not technically inclined I am struggling with the operation of this product. It is not the fault of PDFfiller. I hope to eventually learn the benefits of the product so I can fully utilize the product.

Date of experience: June 22, 2017
Remmert K.
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I had a difficult time with it and it took a long time just to fill out passport forms for my wife and I. I just could not get the hang for it, but someone smarter than me and maybe younger, I am 72, will do much better with PDF filler.

Date of experience: August 10, 2018
Lisa A.
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On a day that I was going to really need my PDFfiller, the service was interrupted. My auto renewal had frozen up somehow and I couldn't access the service I was paying for. I immediately contacted customer service and notified them of the issue. To say that they went right into action to fix my problem would be an understatement. PDFfiller - you're service is great. You're customer service is AWESOME. Thank you for not only addressing my issue quickly and efficiently but for going above and beyond to make up for the inconvenience to me.

Date of experience: March 30, 2016
Teresa H.
0 reviews
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I needed to find a template that I could use for Certified Payrolls for a small job we are working on. PDFfiller has helped me meet my deadlines. It also continues to help me as we work on this project by duplicating my existing Certified Payroll Form and updating it week by week so I do not have to retype information again. It lets me cut, copy, and paste just like I was working on a Word document; this feature saves me a lot of time.

Date of experience: May 16, 2018
Rob R.
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I had to refile my last 4 years 1040 and all tax docs.
After going through the IRS web docs but unable to edit them I found all the docs on the PDFfiller website.
After a little work with the editors I was able to process professional docs. I bought a year sub and look to see if I can use this app for other business uses.

Date of experience: October 6, 2014
Australia
1 review
0 helpful votes
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Helpful
August 26, 2023

Has made my life of signing documents etc much easier

Date of experience: August 26, 2023