Paytm

I have Paytm account on my phone number *******224
My name is Kashmira Thakkar
Suddenly my profile name on Paytm app is changed to Nanduri Nallamma some unknown name. How can anybody change my profile name in Paytm app. What about customer security?
I have complained in 24*7 help and support in Paytm app. I have called there many times. My ticket id is *******597
I have provided my telephone bill saying my name kashmira thakkar with number *******224
I have given my aadhar card with selfie
I have given screenshot of name of unknown person on paytm app.
Paytm backend and technical team is unable to resolve this issue. I talk to senior person from24*7 help and support she is also not giving any proper reply for this issue. Everyone is just playing passing the parcel game. Why Paytm is unsafe to use? Why your backend technical team or senior person can't handle this issue or help the person. I asked them I want to take refund from some company how can I do without my name as my name is changed by unknown person.
No proper reply from them. Then I asked if this issue was happened to you as a Paytm worker how would u have resolved?
No proper reply.
As a customer I am asking how can anybody change my name on Paytm app it is very very unsafe to use. I am really unhappy and feeling deceived.

DOA Cash Customer Care Number O8944"O22"944 Call NowDOA Cash Customer Care Number O8944"O22"944 Call NowDOA Cash Customer Care Number O8944"O22"944 Call Now

ORDER # *******456: On 25th April i have booked the product (Symphony Storm 70i 70 L Tower Air Cooler With Remote) from paytm site, after a very long time i got my product delivered on Wednesday 4th May 2016, When i open the box found my product physically damage, i called upi to the customer care and reported the same, they promised to replace the product but they have set an condition that i have to courier them back the porduct spending my pocket money, this is seriously not acceptable i have spent RS 16,586 for this product and now they are asking me to courier them back spending my own money, i have escalated this to the concerns but till now i havnt get any response from paytm team for the pick up of my product and refund of my money. This was the first experience with the paytm but hencforth will never ever use this site and not even suggest any of my family members or friends. ONE OF THE WORST SERVICE PROVIDER IN INDIA. THIS SITE IS FAKING CUSTOMERS IN INDIA AND LOOTING THEIR MONEY. I WANT REFUND IN NEXT 3 BUSINESS DAYS OR ELSE WILL BE MOVING TO CONSUMER FORUM AND WILL LET WHOLE WORD TO SEE THIS KIND OF SERVICE OF YOURS - UNSATISFIED CUSTOMER

The Customer care head
Paytm

Dear Sir/Madam,
Ref- Order No.- *******162

Paytm Account- *******@redifmail. Com, Phone- *******784

This is in reference to our Order Number *******162 for 4 Eveready LED Tubelights 20 W.

This product we have received is completely defective as only yesterday we have called electrician to install all 4 tubelights and three of them are not working and for the fourth one, the light is flickering.

The Paytm App is not allowing return of the product.It was delivered on 5th October 2017 to us. I would like to bring to your note sir, that we have been a regular buyer from Paytm with over Rs ******* per month of shopping. And as a part of justice, I request you that this defective product be returned immediately. We are dependent on electrician for installation of the electrical items and the period of just 7 days is not justified for return.

All the tublights are defective means the supplier either did it intentionally or THE EVEREADY BRAND IS VERY BAD. IN ANY CASE YOUR FAST REVERT IS REQUESTED. ALSO THIS PRODUCT IS IN TWO YEAR WARRANTY GET THE PRODUCT REPLACED FAST PLEASE.

As a genuine buyer, we duly expect Paytm to resolve this issue to the soonest.

Regards,
R. K. Arora
M *******784

Hi All this is to be inform you please do not buy any costly item from PAYTM relay

It is very bad experience with PAYTM. I placed one LG TV 43 inch on 20 Oct and

While placing this order it was showing delivery date by 27 Oct. And after 25 days

And I paid 36 K by online payment. I have not received my product. And whenever I

Was calling to PAYTM they did not pick call but some time i was lucky to make call

To connect and they said you will get ASAP. And while i was sending mail to PAYTM

They just generate on ticket and said we are working on it and your issue will

Solved withing 24-48 hrs

"Hi Prince,
This is in regard to the concern delay in delivery which you have registered with

Paytm against the order number *******153. As per the system, there are multiple

Requests generated from your end for the same issue on the same order ID.
We are already working on resolving this case for you under the ticket *******.

Please take note of this. Meanwhile, we would be closing this duplicate case."

This is what he told 20 times.
After 15 Days:
Now while tracking online it is showing your order has been cancelled. While I have

Not cancelled order when I made call to courier Blue dot he is aslo one of the fool

Company he is saying your order is cancelled by paytm and will be not delivered.

When i made call to PAYTM he told Sir we have not cancelled your order. There are

Many argue with them.
And they are just playing with me nothing respult come out yet in my favor.

PAYTM has cheated to us.
And finally i Have decided to go Consumer Forum.

Highly recommend to every one please do not by any costly product from PAYTM.

My Contact number is *******924.

Hi All,

I have done 3 transactions and had all the 3 bad experience with PayTm. No doubt they give some cashback to your wallet, which you can use for further purchase or for recharge. But their customer service is very poor.

I had ordered for a key chain and a SD card on 25th November, both got assigned to different vendors. The probable delivery dates were 2nd December and 3rd December, both are working days, so I preferred to give office address. But SD card got delivered on 28th, which is a non-working day and the key chain on 30th which I had planned as for holiday.

Both the delivery guys insisted me to come and collect it from my office address on the specified days, they were not ready to hold it till I come back to office on a working day. When I highlighted on the probable delivery date which was shown to me, they were not ready to listen, instead forced me to go all the way to office and collect.

Now recharge, I did recharge of MTS and TATA SKY. Even after a week of recharge through PayTM, where the status is shown as success, my respective accounts are not updated with the balance.

WORST IS, THEY DON'T HAVE A CUSTOMER CARE CENTER WHICH IS MANNED. ONLY THE VOICE BASED ASSISTANCE IS GIVEN, WHICH NEVER ADDRESSED MY QUERY.

NEVER GO TO PAYTM

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