It's no safe anymore. I lost my money(around 200€) and they blocked my account. 2weeks I already try to sent my 120€ to my bank account and they just sayed: we have problem, you must wait. Your account is blocked. I TOLD ALL my verification, but I must wait
After purchasing PINs and using the card on Steam I was locked out when I tried to make a third purchase for Security Reasons. From what I am reading this is a common theme with this company. I exhanged several emails which then wanted more info which I provided and after talking to them I only got more frustrated. My only concern at this time is I wantr my $120.00 back at which time I will cancel the service and never use them again.
I bought a $50 voucher assuming a would be able to use it, i mean they wouldnt sell it in aussie shops if you couldnt use it right? Wrong! The only thing you can actually use it for is for a spotify premium payment, that is it! Ive basically lost $50 AUD! It is a scam to all aussies.
I have used paysafecard a few times many years ago when they were still a reputable business, however that is no longer the case in this day and age.
It has been a whole month since I have purchased 120$ worth of paysafecard and have been painstakingly trying to access it via their terrible customer service. When I attempted to use my pin to make a purchase, I got a message saying something along the lines of, "your paysafecard has been frozen for security reasons". And yes I did double check that it was the official website.
The only method of communicating with them is through email, and most of the time you will get an automated response telling you to wait longer for a proper answer. The answer almost never comes. So you have to message them again and again until you can actually reach a real human being, that will not be helpful at all.
Every month there is a fee deduced from your paysafecard, therefore the longer they keep you from using your money, the less and less will be left on your paysafecard. This does not seem to be a coincidence, but their entire business model!
These types of scams are common with all types of prepaid cards and similar services, and it will keep happening if we do nothing about it as customers. If this has happened to you, report it to the appropriate authorities. Most people do not report it because they feel ashamed, or think it is not worth the hassle. Those greedy scam businesses are counting on that passiveness to keep profiting off of you, and collecting your hard earned money. Do your part as an individual, and help bring these shady businesses to be exposed.
Have a beautiful day all of you, and cheer up. Don't let this situation get the best of you as annoying as it is!
If you have the slightest problem with these cards, your money is gone. They ask for ID, etc., but then never reply, never send you money or even a new PIN.
Crooks of the first order
I wish i could not put any stars they are the worst i ordered a paysafe mastercard and it took me 3 months to come from london to greece not only that their sh! Tty system could not verify me and locked deactivated my account i spoke to paysafe i gave them everything my id card my id number everything and i did nothind suspicious in the account for them to delete it im now fighting with them for my account in other words paysafe is garbage they do not deserve any customer and they need to shut down immediately if someone from paysafe sees this you better unlock my account
Please and again please stay away from so call paysafecard' its worst card that u ever can imagine and somehow I believer they are scams' I don't know where to start and right in this moment im so stress from these criminal organization so call paysafecard. Please I beg u to stay away from paysafecard and I hate to hear and see other going through all these pain and stress the way I been. I'm not talking about money just a principle here' because the money its only 160 dollar and I been trying to getting as refund for the last 8 months but they keep playing games. DO NOT EVER THINK TO BUY PAYSAFECARD PLS' UNLESS U WANT TO WASTE UR MONEY ON THESE CRIMINALS.
Paysafe are actively targeting vulnerable users and stealing their money. Paysafe is frequently used for online gambling and sex sites as often PayPal is not accepted. Customers buy cards as they are anonymous. However once Paysafe identify regular users they can make some assumptions about their behaviour. So they wait until there is around $40 left on a card and block it quoting "for security reasons". It quickly becomes apparent that this is just an excuse as they make the process of unblocking the card near impossible. First they request photo ID with the card. This stops 50% of users as many don't want to be identified or can't be bothered with the lengthy form they are required to complete. Then nothing happens unless you email them. They eventually tell you the photo doesn't meet their criteria. So the user sends another. They use auto reply emails so there is never an actual person replying. Then there is no further response from Paysafe. After a week customers give up and Paysafe keep the money. It is by design with the intention of stealing money from their customers.
I used this program to buy a membership for a popular game called MovieStarPlanet (with parent's permission) and it locked my mom out of her bank account. TWICE. Paysafecard's security is extremely bad and was the reason why my mom couldn't use her debit card for a long period of time, on TWO SEPARATE OCCASIONS. Stay away from paysafecard. And if a website uses it, use Paypal.
Absolutely hopeless, unhelpful, and they do not know how to communicate. It's mind blowing how they are still in business!
Happy to take your money, no questions asked. Try and get access to it. Paysafecard ask for identity evidence but never accept it.
I Have noticed a few withdrawls from this company that were unauthorized... immediately conntacted bank to stop and be refunded. Ofcourse the company paysafe contacted me immediately... i dont know who they are. They say they are national bank but not acording to national bank
They will take 3 euros per month off your balance rendering their service absolutely useless. Never go to paysafe
Do not use Paysafecard they are scaming people. After they accept my 16pin code they block it. 2 Days doing what was ask by Paysafe to unlock the Pins, I found out that had not one Pin but 2 Pins Block, one of them tottally use except 2.4euros. How can a 16code be block after beeing use?
How it`s not possible to unlock the pins doing what is ask by PaySafe.
I deduce is fraud. Do not use Paysafe card they are scam customers
100euro I put on paysafe to pay over internet I'm 1 week now trying to access my money to pay I have the recipt with the amount I put on amd I can't not access it plus I send everything to customer service and they say my code isn't found but I have all the proof in my hand also there is no number code for the registration comming to my phone I'm very upset with this
Be aware people stay clear do not buy no better than ur common thief there staff r rude they r awful
I signed up in Aug. With Paysafe to run my credit cards though. I didn't have a problem until Dec. 18th when I ran my Gas station company for 16,962.00. The transaction went through on my end and on my customers end. I then received an email stating that I needed to provide my bank statements and all the details of the transaction with contact information for my customer.
Paysafe then called the customer and confirmed that this in fact was exactly what they wanted. Then called me and said that they can't continue with the transaction. I asked why? They said it was outside the amount I was approved for.
I explained that when I signed up the agent on the phone told me that I would be fine running these transactions. I sent all of my bank statements over to him at that time as well proving I make these types of transactions about every 4 months. They said I still need to do a refund to the customer.
I then ask if they could wave the Fee for the refund as well as the transaction fee because I was mislead by the salesmen when I was signed up. They said that I would need to talk to a manager for that was on 1/14/22. No call
I called back on the jan 26th to see where we stood and I was told I need to make the return and I would need to talk to a manager. I asked again for the manager to please call me. No call
I called again on the 27th and I was told to make the refund and I would need to talk to a manager. I made the refund on the 1/27/22.
I still haven't received a call from a manager nor has my customer received the refund. As well as Paysafe is still holding the $16,962.00. Its now 2/12/22
I'm still waiting when I get my money back. Are real scammers, no card received twice. Am afraid I will not see my money back either.
Am transferat 200 euro(1000 RON) in contul meu REVOLUT in data de 18.01 si abia dupa transfer mi-au trimis mail ca nu se poate efectua plata catre un card virtual. Banii din contul paysafe card au disparut si de cateva zile nu mai raspund la mail. TEPARILOR... WHERE IS MY MONEY?
Answer: Because they are not remotely safe. Their answer to detected fraud is to freeze the card and keep the balance! Yes - you read that right! They stop thieves from getting your money by keeping it for themselves. So the net effect is the same to you the paying customer. Avoid them at all costs.
Answer: This company stole my money too, you are not alone this company is totally scam
Answer: Avoid paysafe and save your money,, they steal your money
paysafecard has a rating of 1.4 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with paysafecard most frequently mention bank account, customer service and security reasons. paysafecard ranks 177th among Payment Processing sites.