After purchasing PINs and using the card on Steam I was locked out when I tried to make a third purchase for Security Reasons. From what I am reading this is a common theme with this company. I exhanged several emails which then wanted more info which I provided and after talking to them I only got more frustrated. My only concern at this time is I wantr my $120.00 back at which time I will cancel the service and never use them again.