PayPal

I have used Paypal for many years on my active online website, but no more. Paypal has become an enabler of scam buyers and refund blatant scammers even when tracking proves otherwise. It is honestly shameful. I removed the Paypal button from my site and no longer purchase with Paypal either. They have become a terrible company and abuse sellers. I have taken my business elsewhere. There are plenty of other options nowadays and Paypal did it to themselves. Good riddance!

Paypal is theft I don't know what to say, bad customer service or a garbage system. Paypal's policy says if you are banned and there is money in your account, the refund will take place within 180 days, and this is ridiculous. I've waited 180 days and all I contact with them tells me to withdraw your money. 2 years so far, yes, this is the truth, two years ago, and the money has not been recovered. This is not a large sum, it is just 300 dollars, but it is a matter of principle
In the end, I do not recommend dealing with them at all, you will lose your money in the end

My email if paypal look and i have screenshot of this
*******@gmail dot com

It's so frustrating to not have ANY kind of customer support unless you can login into your account. But if the problem is that I can't login, cause it's requiring to send me an SMS to validate my login, and in this case I lost my phone number, then I'm locked out of my account, and crazily enough there's no way of getting support without login in! How absurd! The only way I could reach them was through Twitter (!) And they said they can't help me because is not official support from a social media network. I've been through the forums and I've seen hundreds of people having the same issue. Amazing they don't do anything to help, and that they repel all customers from getting technical support unless they can login :(

Absolutely horrible customer service and no seller protection. I will be cancelling my account and never using again as soon my horrible situation is over. I sold an expensive item through eBay and an international hacker bought it through a buyer's legitimate account. Now I am out not only the item, but I had to refund the original buyer the cost of the item because the purchase was unauthorized. This is a PayPal issue because eBay claims it cannot assist me since the claim was through PayPal. After around five hours of talking on the phone to representatives, I have been told that there is nothing that can be done, and my money was automatically withdrawn to give to the buyer. Thanks so much for all of your seller protections, you did an absolutely horrible job and I will never use PayPal again. I highly recommend others to look towards other online financial options that actually protect their customers and work for them.

I attempted to purchase a phone through a website called Swappa a couple nights ago. Using PayPal to make the sale. There was an issue with the site, so the order didn't go through, however the funds were taken out of my account anyway. After contacting their customer service, who basically gave me the run around and told me to just contact my bank, I am now having to file a dispute to have my money returned, and also have a new credit card printed.

Haven't gotten my money back from them for the item I bought 2 months ago and opened a case 2 months ago, they keep dragging their feet. Any credit card is more helpful in this situation. It's not the first time this happened to me with Paypal, I always have problems with them, they are useless most of the time. The customer service is lame they don't even try to help or resolve anything, they have robotic generic answers. This time I'm closing my account and will never use them again.

Efficiency have been dealing with PayPal for at least two years. During that time I have requested refunds from companies who's merchandise did not meet my standards. By contacting PayPal, they would give me guidance in solving my problem. They also at the same time stopped payment when applicable, and made things right with me and the sender. I have always got my money back. You can't beat that for efficiency. Of course your claim must be correct, but they do most all the work for you.

I have had 3 disputes with this company where I have been victimized. Each time I acted immediately to resolve the issues with tons of supporting documents despite others having negative reviews with the same issue from the company Lavenderale they sided with the seller. PayPal gave me the runaround for over a hour and a half to close my account and still hung up without letting me know if my account would be closed! I'm changing all my cards attached to this Fraudulent Company who says they back your purchases.

I purchased an item on Ebay, seller sends the wrong item, won't respond to my inquire to fix it. I ask PayPal to assist in getting me a return/refund. They agree but say I have to return the item myself before I can be refunded. The retail shipping on the item is more than the refund amount! So it looks like PayPal is assisting in fraudulent sales on Ebay now with zero recourse for the buyer.

My husband had a Paypal account before he passed away. He had $2000 balance in his account. I had faxed everything required by Paypal but four months later as of today, I still have not received my late husband's remaining funds. Each time when I called, they would tell me something different. The customer service department told me a totally different things with their complaint department. I think this is very chaotic company and it is a worst US Company I have ever dealt with. I would never contribute anything to this company.

Recently PayPal Credit was maid unavailable with Uber, all of the sudden Uber charges were taken directly out of my account putting me in a tough situation. Not ok with how the charges were handled.

Lets the consumer be anonymous and makes payments easy on things that are normally too expensive.

Way to remove completely logical features from your platform. Now it's taken 3 steps backwards and making your customers have to do more work to be able to use it. Loons like my debit card with is good for absolutely nothing now. Thanks for alienating long time customers. You're the best(worst)

If you are a buyer using PayPal for purchases, it's great.
However, as a seller, it's like not receiving any payment for your goods at all. You can never be sure, that you will be able to keep the payment for your merchandise.
Buyer has 180 days since the payment to open a dispute for whatever reason he wants - item not received or unauthorised transaction. No express delivery tracking with buyer's signature? You lose your entire payment, shipping cost and the merchandise as well.
It does not matter, that the buyer selected economy delivery without tracking at checkout. Even if you have a valid tracking number showing delivery, the dispute will be in 99% cases closed in buyer's favor. The only tracking, which they accept is signed delivery by FedEx or UPS, which is unrealistic if you sell items of average value.
I pay PayPal 500$ in fees per month for no seller protection at all and theft of my money whenever a fraudulent buyer decides to get a free item.

PayPal is a horrible company with regards to a customer being screwed by a company. Any credit card or debit card company would simply return you your money, but not PayPal, never. I lost about three days of work due to a faulty program and requested my money back. The company would not refund. PayPal denied my request after basically just accepting the company's bs and not verifying what they said at all. I could provide screenshots proving that what they reported to PayPal was wrong, no Sir, case closed.

I had someone hack into my Paypal account 3 months ago. Paypal put "limitations on my account" (rendered it unable to used by me) until I provided information to confirm I was the authorized user. I did so, they confirmed the receipt of it, and three months later, it is still "under review". I can't seem to get in touch with a real person there, I just get caught in an endless loop that keeps referring me back to the Resolution Center, which tells me I have submitted everything and it is under review. Three months?

I wanted PayPal to answer a simple question: who pays the return postage from Australia to Canada on a faulty item, me or the seller. A basic yet important question requiring a one word answer. Instead I received multiple cut and paste messages that didn't answer the question. I suspect there are robots answering, not real people because how could a human be that stupid?

I see this is a small problem compared to what others have experienced. Criminal.