PayPal

This is normally a good service if you don't do anything out of the ordinary for transactions. I have never had a problem until their recent "hold" policy change. I have never had a dispute as a seller but for some reason an Ebay payment has been in "pending" status since August. According to the website they should only hold for 21 days but this has been months. No reason is stated and no disputes are pending? The bad thing is the "contact us" page does not work and I can not even find out why my money is on hold. I guess I will have to close the account to get my money.

PayPal has restricted my account and has held my money on direct deposit I receive from unemployment. Their customer service sucks and the fact that it's taken over 24 hours to even speak to someone is absurd. Mind you the call center isn't even accepting phone calls and the chat feature is useless when all they do is provide links to articles already read. Obviously I'm contacting them because their $#*!ing articles are useless too. I don't recommend this company to anyone. Especially if you plan on receiving direct deposit. They absolutely suck.

I can't imagine a service where the employees have no clue on any definitive process to solve problems. They either tell you there is nothing that they can do or refer you to another service. I've even had a rep hang up the phone when the conversation was going well. I didn't receive any call back and no email. PayPal never even asked for customers to fill out surveys for them because I'm pretty sure They know the kind of reputation they have.

Paypal protects seller more than buyers because sellers pay them, but PayPal acts as an intermediary to make my payments more secure and has a system through which you can report the case and ask for your money back.
In general measures, Paypal has to continue investing in its platform, such as including the sale of coupons or gift cards!

Someone was able to get into my account and transfert money. When I gave the information to Paypal, they refuse to give me any refund, even if it was obvious that it was a fraud since the person made 5 identical transactions of $752.20 within 2 minutes. See photo

Paypal have locked my account after having it for years, wanting all my personal documents, licence, rates, electricity bill, medicare info etc etc, well paypal can shove their website and services, im not giving out every single personal information online to anyone, as we all have been taught, dont give personal info out on line and i wont, thats enough personal info they are asking for to go open a bank account in Australia, well good bye paypal i dont need yous. Lost a customer, if everyone does this, they will have no business.

Do NOT use PayPal. I used PayPal credit to purchase some items which turned out to give me an all over body rash. The seller refused to return my communication or refund me despite having sent the items back and confirmed receipt of the items, so I contacted PayPal and filed a dispute. 6 months and endless hours trying to communicate with them later and my dispute was denied for no apparent reason. It's disgusting they don't take care of their customers, they almost always side with the seller. Plus they charge high fees.

Ordered items from China (first mistake). Used PayPal in attempt to mitigate any problems. After a month, attempted several times as to contact seller to ascertain status. No response, believe it's a bogus company. Turned to PayPal for help. One month later they stated seller had proof of delivery. What a joke. Seller just makes up information and gives erroneous numbers to PayPal. No information on name of delivery company, when it was supposed to have been delivered. PayPal resolution center is a joke. Will never use them again.

PayPal is complete trash! I had my friend wire me over some money he owed me while he is right in front of me and the money has been locked in my account for 5 days now! Since I can't get anyone on the phone they advise the message center so I do that and the dam agent (overseas) who knows $#*! about PayPal, tells me to wait 24 hours and it will be available. This was two days ago. Like I said this form of paying someone is the worst out there and customer service is complete garbage!

Paypal is the worst when it comes to transaction fees, and providing up-front statements about how they charge almost 3% for these transactions. So bad, that they even charged me 3% for a direct withdrawal out of my bank account. When I disputed my charges, their resolution was simply to reply after 5-7 days saying "denied" and that my transaction did not qualify for a dispute resolution. This is just awful! When I tried to reach them through their website, chat or toll free #, no option were provided and their service center disconnected my call after learning what I was calling about (i. E. entered my case #). So pathetic, fraudulent and complete lack of regard for customer service. They have NO PLACE in today's customer-centric environment and no one ought to use them when so many other good options are available that make so much more sense and are easier to use. I have closed my account and they didn't even care to ask why I chose to do so. Wow!

I was defrauded almost $150, reported it to paypal, to which they told me, take it up with your card holder. As they have no interest in getting my money back. Even though the offending party has done this before, paypal admits this, then makes excuses to "restrict" the account of offenders. WTF. I get defrauded and they put "restrictions" on the $#*!s account. GOOD JOB PAYPAL. I can see the cut you got from my stolen money is worth more to you then doing the right thing and stopping criminals from using your site to rip people off.

Paypal USED TO BE a reliable service for me. Many of paypal customers these days are not credible. They are also seedy when it comes to refunds. They definitely don't protect buyers the same way as credit card companies do. There are much better alternatives out there, just take some time and do some research first.

This company is a prime example of America legalizing criminals! This company should be shut down! The agents do not know their job if you're lucky enough to get in contact with a live agent. The app is trash, the customer service is trash, the full handling of money from them is trash! My account was locked for for "security reasons" because apparently doing a $20 transaction is too much money. To make matters worse it's been over a day and the issue still isn't fixed.

Horrible customer service. Won't give the option for a paper check, and when they do you have to PAY THEM to access your own money. Then they want me to link an account which I have zero interest in doing. Garbage customer service. Avoid at all costs, not to mention the BS they just tried to pull by stealing money from people who make comments they don't like!

This company is the biggest corporate scam I've ever seen in my life. I been with paypal since 2007 and my company processed over 250 thousand and recently they started holding our money on every single transaction. They ask for information for so called security purposes, we provide that information and they will still hold your money. Keep in mind paypal is not an actual financial institution but they can hold millions of dollars of people's money without an clear explanation.