PayPal

First off, bad policies. A friend sent me some money via paypal that she owed me. But surprise! It would only take 5 business days for it to clear! Well the money was intended to be used for a bill that was due in 2 days. So I called them up & got a chinese dude who barely spoke any english, & he told me that was their new policy so to make sure it's not fraudulent. Ok so my bill was paid off late & I got a late fee thanks to paypal.
Paypal needs more american employees. I speak english I expect an english speaking customer service agent. Not some guy 9,000 miles away.
I question you sometimes, Paypal. -__-

My experience of PayPal is excellent from the efficient and knowledgable staff who are genuine and not false with scripts to read from like some telephone reps. They protect the customer in disputes where the seller has operated in certain unacceptable ways which do not adhere to trading standards. PayPal can control these situations by holding the customers money under the appropriate conditions and can enforce a full refund from the seller within a time scale if the seller has failed to meet selling requirements.

And their cust serv people have no clue or ability to help. All they do is walk you through the things you've already tried and then recommend you wait 48 hours and try again. When that doesn't work and you get fed up they call you a liar and incompetent for being unable to follow their stupid instructions. There is no escalations team for dealing with issues at a higher level, and the people who work in cust serv don't even have access to accounts.

They stole over $1000 from me.

Apparently, PayPal's fraud mechanism has again arbitrarily determined that one of my employees is not the actual owner of their PayPal account but instead a hacker and locked him out until proper documents can be sent in for verification. As the client account executes large payment transactions via PayPal, the lockout hinders their account representative who is now no longer able to function and the client's business is impeded. As this is the second time PayPal has disrupted our business operations, we will be migrating clients with significant monetary transaction history off of PayPal and unto more conventional financial platforms. PayPal was once great, but increasingly they suffer from the same fraud paranoia that infects some banking institutions.

Since joining e-bay in 2005 I have always used pay pal and although their fees are quite high have always been more than satisfied with their level of service, however my last encounter (refund from fashionmia) was at first refused as fashionmia would not collect parcel in china as they had to pay import duties, If it had not been for the excellent staff at parcel monkey who acquired and sent a POD for me pay pal would not have refunded. I did complain to them and they did give me an extra 5 pounds for the hassle, would have preferred no hassle though.

Be careful if you buy something in foreign currency! If the item doesn't arrive and you will get your money refunded it will be less, due to different rate of converting it back!
Happened to me on several occasions, what I got back was some 8 percent less to what I originally paid! I didn't get my item and less money back! Money down the drain! When contacted paypal, they are just going in circles without actually helping or caring, in their mind there is nothing wrong when a buyer loses their money for nothing! They should credit me the rate difference!

I won't be touching paypal/ ebay with a barge pole in the future, will be closing my account and will take my business elsewhere!

I am sure that if everything goes to plan, ie both the buying and seller are legitimate, you will have not problems with this site. Unfortunately if one or the other is fraudulent it does not work. I tried to buy something over the internet with Paypal but did not receive the goods. When I complained to Paypal, it was suggested that I contact the seller to arrange an amicable settlement. I had emailed the seller four times and not received a reply. I put in a dispute but I was informed the next day that Paypal was happy that there was no fraudulent activity. I do not understand how they could have found this out so quickly as I put in the dispute on a Saturday evening and received a reply Sunday morning. I am left nearly £80.00 out of pocket and Terrence Webb (seller) is laughing all the way to the bank.

Haven't had a problem with PayPal so far, I'm hoping that it stays that way! I've paid through them a lot, and never had a problem/issue with anything! When I did have an issue, a customer rep was able to help me resolved it! I've only made one dispute through them, for a company I'd bought an item from, that was old/out-dated! Didn't have any problems getting my refund from the company, thank god for PayPal! Probably wouldn't of gotten it at all, wish a lot of other sites/companies would make purchasing through PayPal, a option!

I adopted a dog and paid using paypal. I never saw the phrase that says they don't cover animals which means they don't make refuns if the transaction covers an animal. Anyway if they don't protect buyers against such transaction then why on earth they deal w/ animal rescue. What are you going to buy from an animal rescue other than an animal. They're really bad people and they only want to make money. So my advice always pay through your credit card, you can always dispute a claim and get your money back.

My daughter baught item from a Disney seller on FB and used PayPal. She only received one portion of her items. When my daughter disputed, the seller gave PayPal a tracking number for the first purchase and said she had mailed all items in that shipment. My daughter offered to share the FB private messages which includes admission from seller that what she told PayPal was false, PayPal said they could not use those messages. Now they've sided with the seller after telling my daughter that this would be resolved as a seller could not use one tracking number for multiple different orders. This company's customer service is all over the place as well, you get a different answer every time you talk to someone!

This is totally ridiculous. I know that there are reputable sellers out there, but please stay away from these scammers that make their pages private. You can't review them and can't verify if they're a legitimate business.

Allow money to be stollen from your accounts woth no security checks. £300 removed from a bank account via PayPal then they closed down the account and PayPal don't flag this as fraud and say its OK. Stupid company needs shutting down

A few weeks ago, PayPal restricted our business account without notice and without cause. We were locked out of our account for five days, including a weekend. I had to use my personal funds to run my business. What if I didn't have the funds in my personal account? This is a small business, generating more than $150K a year. When asked why this happened, the PayPal representative said, "That's the way we work. If you want to leave PayPal, we will respect your decision." That's it. I am still flabbergasted that I would get that response from a reputable business. No more. They act like they are the only payment platform.