Overview
Payoneer has a rating of 4.5 stars from 9,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Instant Feedback
My funds are being withheld by Payoneer illegally and I am being told by them that the payment can not be deposited into my account because it came from a personal account whereas it's coming from a business bank account. Payoneer is neither depositing it into my account nor sending it back to the sender and I am just having to go in circles with a new representative every day who just tells me new lies and new stories each time I call and wasting my time.
I just opened my Payoneer account and I had a few questions about money transactions. I called to customer support and they kindly answered all of my questions. I hope I will work with this company for a very long time.
Thanks payoneer Team The problem I had with my account was resolved in the last direct call I had. My problem I am very grateful for the direct call I made to the person who answered my call and solved my problem. I am very grateful for his work, effort, and understanding. I wish him all the best. He was a hardworking and dedicated person.
Payoneer is a great online bank for receiving international payments. It's fast, easy to use, and perfect for freelancers and businesses working globally.
Back online quickly and the tech was very polite/professional! In the world of typically unpleasant interactions r/t customer service, this was a pleasant experience.
Ms. Coco was just handling my question, but due to the call interruption, she was not able to complete the process. If you need my cooperation, please call me back.
*******4348
Thank you
The support was helpful, but the response time and clarity could be improved. I was able to get what I needed eventually, but the process felt a bit slow and unclear at times.
Agent Erin had answered the questions clear and loud with patience. Payoneer is not completely the same as paypal. Sorry Payoneer can not replace paypal and I hope someday it can.
I spoke with the representative who was knowledgeable and helpful concerning my card balance.
She answered questions with empathy and resolved my concerns immediately. I was extremely pleased having all my questions answered within a timely fashion.
Payoneer assisted me in finding out where an ACH transfer I made went.
Payoneer sraff reacted immediately and followed up with an email message.
I really appreciate the outstanding service I received in resolving this issue.
I don't have much experience but i love it, the costomer care are good, they have good response, they also provide good details.
Payoneer haa won the heart of many because they are available for all countries which i recommend they should keep on doing
There was some type error when I signed up.for payoneer input D.O.B incorrectly and received email to verify my personal information, sent email and then received another that information was insufficient so I called in and spoke with an agent she explained to me what happened and how she will work.on the matter to get this resolved though I don't remember her name I was pleased with the way she handled my concerns.
I recently had an issue with my Payoneer account, and I must say their customer service was outstanding! From the moment I reached out, the support team was extremely helpful, patient, and clear in their communication. They guided me step by step, ensuring I fully understood the solution to my problem. What I appreciate most is how professional and knowledgeable they are. Unlike some platforms where you struggle to get a response, Payoneer's support team is quick to assist and provides detailed explanations. It's clear they value their customers and prioritize excellent service. If you're looking for a reliable payment platform with top-notch customer support, I highly recommend Payoneer!
I have been facing issues with my Payoneer account being blocked, which has affected my transactions. While the issue is still unresolved, the support assistant assured me that they are working on it. I appreciate their responsiveness and hope for a positive outcome soon. Looking forward to a swift resolution so I can continue using Payoneer without any problems.
I will withdraw my money from payoneer to my bank. In the Payoneer status is complete but the my transaction not received. I am confused that where is my money but after 1 -2 days it received.So please add the functional where we can see that my money are in progress. Thanks
I have been using Payoneer for 15 years now, and their service has been outstanding so far. Whenever I have contacted Payoneer, the support team has been incredibly patient, attentive, and genuinely seemed to care about my concerns. They took the time to listen to my issue thoroughly and asked pertinent questions to ensure they fully understood my situation. Not only was my problem fixed, but I also felt valued and appreciated as a customer. This level of transparency and dedication is rare and commendable.
I FOUND THE FORM EASY TO FILL. APPROVAL WAS FAST AND IMPRESSIVE. THE TELEPHONE OPERATOR WAS VERY HELPFUL. GUIDED ME EXACTLY THE CORRECT WAY. ALL ROUND. GREAT
Easy to access, resolve problems immediately, get paid easily and never get trouble in getting payment in bank account.
Good customer support. Thank you for being so responsive and be able to give a clear explanation for me regarding to the current iasue with my withdrawal process
Good best customer support. Thank you so much for the help and time. Keep it up with your great service👍🏻😊
Got all information needed. Supoort guy finalized the whole process for me and explained every step for me
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members