On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I've been using the Payoneer payment service for over 8 years and I have been thoroughly satisfied.
Great service, low maintenance ad transfer fees, prompt and professional assistance and a user-friendly account dashboard.
I recommend Payoneer to anybody looking for an excellent online payment service.
Nothing to say. They are very good.
I'm always satisfied with payoneer.
I think just need to reduce the atm withdrawal fee. Otherwise it's too much good.
I had an Issue with the card order and it was solved by the professional at customer service:
I did not receive the card and I couldn't change the address of the delivery of the company and that was solved by exchanging additional documents by e-mail.
The only thing is that waiting on the line was a bit long, when I called second time to make sure that all my docs have been received and approved (as we agreed that this can be confirmed over the phone).
Very good service. Love it. We are payoneer family. We love payoneer...!
Payoneer is one of the best service & the agebts are very helpful in any problem or resolve our problems. Agebts are very cooperative. Thankyou Payoneer for provide us this kind of better Service.
I have had to call payoneer on different occasions and they are always polite and make sure my needs are met!
The Agents some time have all the information's but some time very bad but some of them have very limited info.
I am happy with the service delivered at Payoneer. Thanks Guys and keep up the good work! Amazing CSR.
"Matya" was the name of the support agent handling my queries and literally she handled them like a pro!
Thanks alot.
Very good service and good experience to use, i will surly recommend and tell the good story about payoneer.
This makes managing my worldwide payments so much easier. My bank's foreign payment system is clunky, complicated and expensive - really impressed with Payoneer.
I believe they work hard to protect members through many professional steps... I sense their politeness and cure clearly.
It was a nice experience. The person was able to solve my problem even less than a minute. Best customer service
Very kind and utterly helpful help.
I got the best explanation in the shortest possible time.
Extremely cozy and informed operators who are helping you with heart.
Payoneer always provides the best services. The way the assist is just wonderful and great. Thank You Payoneer for being there for us.
Thanks to payoneer i can grow up my business since 2015. I am really happy with this because i didnt find any other company with the features they offer. And the best is that they accept to send payments to my Bank in Ukraine. Thank you!
New payoneer update not good!
Lot of fees:(
Payoneer lost his costomer now
We love it before and now not:(
Payoneer lost Characteristics and Features after update :(
I had an accession to use payoneer chat advice. Assistant was very helpful and polite.
I learnt what what I need to know in a prompt time
I like the easy way we can use Payoneer and the easy to use interface. As a freelancer this is one of the best service I use. And the ability to have the debit cards to use anywhere in the world is also a great big plus.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members