From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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It's been a year since my enrollment in Payoneer. I never had any problems with Payoneer. What a great company! Thanks, Payoneer.
Had a great experience with the customer support! He was responsive and willing to help! Thank you Payoneer!
Sasa was very good and polite. Every care agent should learn from Sasa how to handle and how to help customers with sincerity. Good luck for Sasa
I like the service when it comes to online payment transaction, my only donwfall with the company is that the provided card didn't work at my local ATMs not sure if the problem is payoneers or the local banks, other than that i like this company a lot
I very impressed by the excellence of the customer service except that I had to wait up to 25 minutes before to be connected to an agent.
But I can recommend that your service is very great and speedy.
I found Brendan very helpful and explained things well... If I have any other issues I won't hesitate to call Thanks
Great service. And the solution needed. Great support and great service. Also has a great customer service system wich resolve issues in one call. Thanks
Even though i was not able to get what i needed, they are professional, patient, and as helpful as possible.
I've been with Payoneer for more than 5 years and the experience has always been excellent. They are constantly improving their services to help freelancers to get paid from anywhere in the world, plus with some of the lowest fees, I've seen.
Custumer support works as well as posible. I had some troubles with my pin code. One of payoneer's team members help me to solve this problem. Thank's) I'm very glad
The representative could not have been nicer or more helpful even was willing to hold a minute for me to look up more information. Thank you to him.
Quick response to my problem & fast resolution, very happy at this time withers the results I received from Payoneer.
With all the fuss and delays, I am convinced it takes longer for them to process the amounts vs paypal
My experience with Owen was wonderful. He solves my all issue regarding Payoneer with professional manners.
Regards:
M. S. Taj
I am very satisfied with the company and level of service. Will recommend to others. When there is any issue, it is solved immediately.
Teh service is excellent, but the exange rates are horrible, maybe also a big reason to leave payoneer.
The exange rates on my payoneer app differ very much from the courser given on this site: https://www.mastercard.us/en-us/consumers/get-support/convert-currency.html
Why ist this so?
This is a huge scam. They sit on payments earn interest on innocent customers money.
Totally unprofessional company.At least a million years behind Paypal or any other financial company
Below is my old review for them. But now that i am using it for sure one star for them is to much. I had some issues with my account and i contacted them more than 3 or 4 time for the same problem and they didn't help me, and i guess it was just because they are not professional. One other think is with 'Refer a friend bonus', my friend did the signed up correctly and they are lying that he hasn't signed up because i refer it to him. And the problem is not with 25$ at All but how they can be so unprofessional and liars. If they can do this (with an option that they have add in their account) what can happen with my money. And the agent was so rude and he disconnected the chat while i was writing.
I'm new costumer using payoneer service and i have done some mistake while i registered my account and the staff were really helpful. I got my response in a few minutes. I will update my review after i will start using this service.
Really helpful. Thank you
Payoneer is the best solution for get paid and make payment online. But sometime the charges are very much annoying. If they make a one time charge then I think it will better for me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members