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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I enjoy using payoneer each single day. Very effective so far. I can recommend it to friends anytime anywhere
My balance was not showing in my account! Becca asked me to login with another device to check that my browser was the problem. When I checked with my mobile phone I could see my balance. Becca suggested that clearing my cookies and the problem would be resolved. Yes it was:-D
Fluently and nicely support, al the question that I haved been answered so i dont have more to say have a nice day payoneer team
Payoneer's customer service is great. The workers are strongly trained and I would highly recommend them
So polite and accurate in the responses. I can give a 7/5 if I had that option. I was served by Alex and he was so professional. All kudos to him.
Very helpful support and sociable! Thank you very mutch that you have provide such a good supports!
Easy communication with very helpful staff.
My problem was sold very briefly thru live chat.
For every recommendation.
Nice Payment method ever I use for myself. For getting global payment I am using it since 2014 to stil now.
They answered me all of my questions. I am very happy with their customer support. Thank you, Payoneer.
It was great all my questions were answered in a timely manner and agent was polite and professional and he helped me alot.
The lady whom with i talked was very polite and i asked a lot of question and she replied very politely. If i have a chance to give tip I must do, thank you miss and payoneer.
They always understand and work diligently to help with all issues. I am always able to get help whether through email live chat or by phone..
Very helpful and great service for customers. I've got a good experience with the service and they finish all my issues in one chat. One of the best service ever
Even if chatting is like the phone companies, when an agent takes over you, it's all about seconds.
They are very professional and know what they have to do!
Congratulations!
Above all I got a good service, I got answers to my questions. Thanks again for your service... The question is very simple and Provides beautiful solutions.
My experience was great. Thanks so much for your help and professional reply. I appreciate it and would recommend it.
I think you keep my money too long a time from my customer has paid the first payment of two. It could bee over a year before I receive them sometimes.
Payoneer doesn't allow receiving funds for esoteric based services, yet does business with companies that do.
I`m always picky on how support chats treat my issues. I received a very professional and polite response to all my queries. Thanks guys for your great service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members