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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Priority must be given to resolve issues that affect clients money no sense of urgency or care or concern is shown. People plan and budget accordingly and if no feedback is given about what happened and what will be done after 96 hours it's not acceptable these days with the technology available. Payoneer must transform to be a global service provider and not only American service provider. American working hours are not the only working hours in a global environment.
I talked to a lady Payoneer customer agent, she was very helpful. It was amazing and excellent support
Excellence customer service receive from the company. I will reconnect with. Great service and customer service receive always positive attitude towards the customer service. Thanks for the feed back on all your success in the area of Los Angeles and New York
Thank you so much! He has been so helpful. This review requirement is too long. 100 characters must be reduced because we contact customer support via chat to get quick solutions.
Im an old-school person and believed that transferring funds was to be done only and always through a bank. Payoneer is quick, convenient and secure. No longer am I concerned in any way about making transactions with through their services. If you arent using Payoneer yet, you should be.
I received excellent service from Ashley.
She reviewed all my information, blocked my card to send me a new one and let me know I would be receiving further help.
Eventualy I, de like to get some help deleting some e-mail addresses. I beleive this could help me alot.
Its always great to contact on payoneer! This time I contacted with Sai. He was great!
I will contact with payoneer more in future.
They helped me great really!
I have spoken with a lot of customer care reps on Payoneer live chat platform, but none made me feel understood and taken care of like Mica did.
I guess this goes to show that Payoneer is really striving and making progress in improving not just their customer service, but their entire services in general.
Thanks guys
I would recomend your services! I really feel that if other customer service companies follow your path it would be awesome... thank you for your great customer service!
Great service. The customer service goes an extra mile to meet customer's needs. Very polite and respectful.
The chat was very useful and quick, I highly recommend to use the chat instead of the mails, since I never receive a reply from the company
I love the prompt responses I get whenever I call about any issue. Excellent service all round. The folks in customer service are very knowledgeable and very polite. It is always a pleasure dealing with them.
The service and security of payoneer is great. I never had any issues in withdrawing money. No complex interface easy to understand. Compatible with your local bank!
Payoneer has made my life so much easier. When something happens their customer care is ready to help you, fast attention and very professional, definitely a great option to receive payments from the US and be able to withdraw in my native country.
All my questions are solved quickly, waiting for the operator in the chat does not take more than 1-2 minutes. I am very happy with the support service.
Very nice experience, I am completely satisfied services. I really like it and i will recommended to our other friends.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members