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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Muy atentos y diligentes, es mucho mas facil y rapido al poder comunicarse con una persona que hable español.
My card was stolen. Payonneer's support representitatives were understanding, polite, and professional... An excellent experience for an Argentinian used to deal with local banks.
Exciting good to see superlative meaning brightening smiles for those to be blessed soul to purpose it touched my heart that I'm sure things will be great for all the people I set out this goal to make a difference I'm very happy with my phone call thanks kid... ;)/ 1$$$$$$
But y'all take card maintenance when I haven't even started using the card. Too bad. Can't I put money there na
Anna was great. She remembered our last call and resolved my issue immediately. She then confirmed.ed that my issue was escalated and being worked on.
The money should be received once the guest has stayed the night at least half. Another idea is having the customer give 25% of the pay to the host at the beginning to ensure less discrepancies.
Payoneer has helped me and my family in times when no other bank wanted to. Payoneer was the solution for us.
I'm using Payoneer since 2013, and never had any issue with the company.
Am totally secure about my funds management here.
I contacted Payoneer and received fast, efficient and very helpful information. I will follow their instructions exactly to resolve my case with a merchant.
First time using paynoneer. My payments coming in a short time which is very cool. I have pin troubles since i forgot my old one, but Payoneers customer service is one of the best I used. Keep up with a good work.
Great overall.
This is paying platform which is very easy to handle.
To bad cause local bank had such bad currency conversion commision, and make it senseless the money withdrawal on ATM machines, but nevertheless this is great way to receive payment for your services.
It´s clear reps are trained and very knowledgeable in customer service. No robots, no scripts, just help. Thank you
Very good about the administration. I hope that in the future I will have in connection with the payoneer bank, and my actual business at the end will be successful.
Becca was a great agent to deal with. She knows her thing and doing it insanely awesome. I really enjoyed chatting with her. Would highly recommend. Thanks
I was lost my card, and the agent very smoothly help to block my old card and ordered for a new card. Awesome
Very nice service and ready to assist. English ascent was very good but a little difficult for me to understand.
I really feel good to contact Payoneer Support, they are really very nice to help and fix our problems.
Great service great customer services thank you so match,
Always quick fast and helpfully reply, very satisfied,
Best online bank in the word
Payoneer very good i like it because your card is very easy to use, thanks a lot,
Payoneer very good i like it because your card is very easy to use, thanks a lot,
Regards
Very polite and quick response customer service, but still have to wait to unblock my card for more than a week.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.