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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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These guys are awesome; service is great and quick transferring funds to my bank. Representatives are professional and courteous; they are prompt and diligent to resolving any concerns. Thanks!
The web page says you can do payments to other payoneer accounts, and I couldn't do it yet.
Seems I need to be elegible.
Will try to get there as soon as possible, but i thought everything was immediate.
Payoneer lets me make business on freelancer.com, earn money and get paid in any place of the world.
Its easy flexible and very fast in payment and support response, I always get my payments on time, I am using Payoneer for very long time and very happy to use without any issue.
I have other accounts who handle payments but their services cannot compete with Payoneer because Payoneer is the best:)
Keep it up high and high :)
Wow, Mica took the time to answer my questions and provided me with the information I needed although it took too long, she was amazing with me!
The new terms & service of having to get $5000 in payments from other platforms in order to be able to bill clients is awful!
Never disappointed when i reach out to their support. They always solve any issue i present to them.
I called to see how I would get the rest of my balance that was on my card which was compromised for the 6th time, which is unfortunate. But Jeffery informed me to get the rest of the balance I had to get another card. He was very helpful in getting me set with another card, He is an asset to your company and a very professional individual. Kudos to Jeffery. Thank you
When excellent company. So honored and glad to be a part of it. Phenomenal customer service, would be really great product and everybody loves. Its been a great 2 1/2 years since Ive been with Lavelle
I wish i could get paid by all the companies i work for as a freelancer through Payoneer. They meet my all expectations 100%. I would definitely recommend them.
They are doing quite fine with their services but the demands they placed on accounts for verification of account is taking ages to achieve. I am practically considering diverting to PayPal cos I don't think I can stomach this nonsense any longer
At present, these are the right and
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Regards
David Cooper
Very helpful and customer oriented. Gave the impression that they wished to find solutions to help me do business with more ease.
Great service. I am more than satisfied with payoneer. They are reliable, they care for clients satisfaction and they are always there to help you with any issue you may be experiencing.
I was introduced to payoneer las year and i. Have only amazing things to day about the service. From punctuality of find transfers to excellent customer service, im very pleased with payoneer.
I met Payoneer in this year of 2018, when I was looking for online banking, and frankly, I was surprised when I first got in touch to be served by the Payoneer team, despite being number 20 on the list I waited 11 minutes and finally when I was met, exceeded expectations, I'm loving working with Payoneer. I believe I will still go far, and I am recommending to many to join this wonderful team.
I contacted Payoneer customer service twice during the same day and I was really well treated, especially the 2nd time. This interactive exchange has really added to my experience and I am really happy with the professionalism of the staff.
I asked if rhey would transfer my money back to le-vel because my buyers are on hold! Due to fact dont know when I will be getting any buyers!
Very good service. Need has completed within just one second. Very Fast. Very very happy about the service.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.