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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Works safe
Thank your for the safe and secure site
Needs a quicker way though to correct and error
Pastor Charles Tolbert
Well, the quality of support I received was fine but none of the promises that they gave me wasn't completed and my problem wasn't solved. So now I have a feeling that Ill spend Christmas with empty pockets. In the past, I never had any problems with Payoneer so this is super embracing and confusing for me, Thanks.
Effective and very polite staff and efficient support provided by Payneer customer support.
I'm very satisfied and have excellent experience with Payoneer customer care and Payneer overall.
I have not received my card or made any use of the service just yet but the CS agent who helped me was amazing.
Payoneer is the best.
Love using the card and optio transfering it in to transfering funds in to bank account with just one click.
Customer service is awsome.
I am delighted to call customer service. They were very polite and provided all the necessary assistance. Thanks a lot
I haven't used the Payoneer card. It is expired and I wanted to renew it. I was told to use the old card, take a screen shot and submit it.
They were able to quickly resolve my issue and get me back to going on with my day in no time. I would highly recommend using them for all your financial matters. The hold time was under 2 min, the representative was courteous and they were quick to answer any question that I had and thoroughly at that.
I get a perfect Support from Payoneer this morning. Honestly i will recommand Payoneer for all my friends
I'm Software Engineer sometime working as Freelancer, i think without Payoneer Freelancing not possible in Pakistan. It's help to fast and trusted way to transfer my income.
Thank You Payoneer
I received what I asked, thank you! Every time I call I solve all my issues! The team is willing to help me every time!
I am quite happy with the services offered by Payoneer.
Very professional Customer Service crew Stateside.
Hold time was very short. I got a hold of a representative right away.
Claire was very nice and she deserves a pat on the back.
Excellent quality service, very polite and humble way of conversation. But some quality in voice disturbance was there for some time but that also solved after I expressed it. Thank you
Polite but was on hold a long time. Did provide the information I needed and did not have to wait long to speak to an agent
I strongly like the costumer service. It look professional and romantic lol, the ladies are well trained.
Great exchange rates, no hassles, the only thing that needs to be improved is transactional emails needs to arrive and 2-step security for logins.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.