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Payoneer

Overview

Payoneer has a rating of 4.4 stars from 9,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.

service
445
value
395
shipping
268
returns
260
quality
383
This company responds to reviews on average within 5 days

Instant Feedback

1 review
+233
How would you rate Payoneer?
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Japan
1 review
0 helpful votes
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最悪
January 5, 2025

Support center email and chat are not available. Chat does not have a window for typing conversations.

Date of experience: December 26, 2024
North Macedonia
1 review
0 helpful votes
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Banking that doesn't let you down
August 16, 2024

The Overall experience with Payoneer company and services had exceeded my expectations as a client, Starting from fast and reliable fund transfers to Excellent Customer Care.
Any issues I have are resolved in an express timely matter and personally would and I am recommending all Payoneer services to colleagues and peers.
10/10 Overall experience, Keep it up.

Date of experience: August 6, 2024
Ghana
1 review
0 helpful votes
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5 stars
October 26, 2024

So far so good and I okay with everything but not everything… I just don't meet the criteria to get pay and bill my clients directly

Date of experience: October 16, 2024
Nicaragua
1 review
0 helpful votes
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Awesome customer service
November 14, 2024

Always on point and always helping me with all my questions and concerns

Date of experience: November 4, 2024
Malawi
1 review
0 helpful votes
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My experience so far
August 3, 2024

The platform is great, although the response time for queries using messages is limiting because of the automated responses and hence theres room for improvement. Additionally I believe you can also do better to email clients if there are gaps in the account verification processes promptly.

Date of experience: July 24, 2024
Canada
1 review
0 helpful votes
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Lost card
November 14, 2024

The associate was helpful and solved my problem quickly.

Date of experience: November 4, 2024
Tennessee
1 review
0 helpful votes
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They charged me more than enough for tax and all I get is a poor customer service,most of my clients complained about delay in payment and it really affect my business.Please work on the customer service department and anyone having similar issue with tax or delayed payment and are in need of urgent funds should contact Fundreclaimer they help with just anything

Date of experience: July 30, 2024
Florida
1 review
0 helpful votes
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Rigurisidad
December 20, 2024

Es tediosa la cantidad de documentosn que te piden, pero a la vez eso le da confiabilidad y es un signo de seriedad de la empresa. Esto es algo fundamental en una empresa que maneja tus ingresos.

Date of experience: December 10, 2024
AE
1 review
0 helpful votes
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Convenient
November 15, 2024

I recently contacted Payoneer for assistance regarding the status of verification center of my account. I was impressed with the professionalism and efficiency of your support staff. They responded promptly to my inquiries, were clear in their communication, and provided me with helpful guidance to ensure the process went smoothly.

The representative I interacted with took the time to understand my concerns and was proactive in offering solutions, making me feel valued as a customer. I truly appreciate the level of service and support provided, and it has made my experience with Payoneer even more positive

Date of experience: November 5, 2024
BO
1 review
0 helpful votes
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Good experience
January 3, 2025

I got a good experience with Abraham, the live person in customer service, after insist to talked with him or a live person.

Date of experience: December 24, 2024
TT
1 review
0 helpful votes
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Excellent service
January 21, 2025

Very polite and assured everything was ok and taken cared of

Date of experience: January 11, 2025
Afghanistan
1 review
0 helpful votes
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Top
October 28, 2024

I'm really happy with the services which payoneer provide
Most comfort and the easiest way to make payment and recieve payment

Date of experience: October 18, 2024
Brazil
1 review
0 helpful votes
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The support is bad.
October 25, 2024

Only through the phone, Payoneer can provide a decent support. Chat and e-mail don't work, unfortunately.

Date of experience: October 15, 2024
Mexico
1 review
0 helpful votes
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Buen servicio en casi todos los aspectos.
January 11, 2025

El servicio en general es bueno y vale la pena trabajar con ellos El único detalle es que contactará al servicio al cliente es muy difícil.

Date of experience: January 1, 2025
Albania
1 review
0 helpful votes
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As expected
January 20, 2025

I am satisfied with the solution and the process was completed

Date of experience: January 10, 2025
Indonesia
1 review
0 helpful votes
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Thank you for your help.
August 15, 2024

Thank you that you finally addressed my issue. You are so patient to listen to me carefully even you know my english is not so good. Hopefully next time you had an agent that can speak melayu.

Have a good day team!

Date of experience: August 5, 2024
Jamaica
1 review
0 helpful votes
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Excellent
November 11, 2024
Updated review

Communication was clear and my problem was resolve quickly.Thanks again

Date of experience: November 1, 2024

Communication was clear
November 11, 2024
Previous review

Great customer service 👏
Everything went through smoothly thanks again

Date of experience: November 1, 2024
Nigeria
1 review
0 helpful votes
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Swift customer service response.
January 18, 2025

It's being an amazing experience so far. Customer service response is swift and amazing.

Date of experience: January 8, 2025
Iceland
1 review
0 helpful votes
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I am a merchant on eBay, and eBay for some reason wants us to have a Payoneer account. There are no other options. So I opened a Payoneer account. Which went ok. Then when I tried to enter a withdrawal account everything went south. One and a half months later and Payoneer sitting on my money I have yet to know how this will end.

Date of experience: July 29, 2024
India
1 review
0 helpful votes
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Quick resolution
January 20, 2025

Customer service was knowledgeable and took effort to resolve the issue

Date of experience: January 10, 2025