Payoneer has a rating of 4.4 stars from 9,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Support center email and chat are not available. Chat does not have a window for typing conversations.
The Overall experience with Payoneer company and services had exceeded my expectations as a client, Starting from fast and reliable fund transfers to Excellent Customer Care.
Any issues I have are resolved in an express timely matter and personally would and I am recommending all Payoneer services to colleagues and peers.
10/10 Overall experience, Keep it up.
So far so good and I okay with everything but not everything… I just don't meet the criteria to get pay and bill my clients directly
Always on point and always helping me with all my questions and concerns
The platform is great, although the response time for queries using messages is limiting because of the automated responses and hence theres room for improvement. Additionally I believe you can also do better to email clients if there are gaps in the account verification processes promptly.
They charged me more than enough for tax and all I get is a poor customer service,most of my clients complained about delay in payment and it really affect my business.Please work on the customer service department and anyone having similar issue with tax or delayed payment and are in need of urgent funds should contact Fundreclaimer they help with just anything
Es tediosa la cantidad de documentosn que te piden, pero a la vez eso le da confiabilidad y es un signo de seriedad de la empresa. Esto es algo fundamental en una empresa que maneja tus ingresos.
I recently contacted Payoneer for assistance regarding the status of verification center of my account. I was impressed with the professionalism and efficiency of your support staff. They responded promptly to my inquiries, were clear in their communication, and provided me with helpful guidance to ensure the process went smoothly.
The representative I interacted with took the time to understand my concerns and was proactive in offering solutions, making me feel valued as a customer. I truly appreciate the level of service and support provided, and it has made my experience with Payoneer even more positive
I got a good experience with Abraham, the live person in customer service, after insist to talked with him or a live person.
Very polite and assured everything was ok and taken cared of
I'm really happy with the services which payoneer provide
Most comfort and the easiest way to make payment and recieve payment
Only through the phone, Payoneer can provide a decent support. Chat and e-mail don't work, unfortunately.
El servicio en general es bueno y vale la pena trabajar con ellos El único detalle es que contactará al servicio al cliente es muy difícil.
I am satisfied with the solution and the process was completed
Thank you that you finally addressed my issue. You are so patient to listen to me carefully even you know my english is not so good. Hopefully next time you had an agent that can speak melayu.
Have a good day team!
Communication was clear and my problem was resolve quickly.Thanks again
Great customer service 👏
Everything went through smoothly thanks again
It's being an amazing experience so far. Customer service response is swift and amazing.
I am a merchant on eBay, and eBay for some reason wants us to have a Payoneer account. There are no other options. So I opened a Payoneer account. Which went ok. Then when I tried to enter a withdrawal account everything went south. One and a half months later and Payoneer sitting on my money I have yet to know how this will end.
Customer service was knowledgeable and took effort to resolve the issue
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.