From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I talk with jin, she was absolutely sweet and charming in communication.
So far i have had very good experience using my payoneer account. The access is easy and the customer service agents are really helpful
I really like the level of professionalism by June
Your customer care service is very good. Specially Arvin, Spin, Ana and Quinne are best. They solved my each and every problem so far.
Thank you guys
Sir, Not Found Your Databases My Date Of Birth.So I Upload a valid government issued photo ID my Payoneer Account. Review AND Update My Date Of Birth.
I'm very satisfied with this support and Payoneer. They're very friendly. Thank you.
Good service over calls, but bad over emails. The should increase support guys on emails service.
This is my first experience. It is very awesome. I love Payoneer.
I call Payoneer customer care support to solve the problem that I am facing with my account. They assure me to solve the problem as soon as possible. I am satisfied with Payoneer service.
I had a problem with withdrawing money to my bank card, but they literally helped me, and now I am glad to use this service and I will use it for sure.
It was great. Anna was amazing and the problem was eventually resolved after a short period of time. I am completely satisfied with how fast the team worked together to make sure I was dealt with, in the right and proper way.
It is a good app but the only thing I noticed is that you need to call customer service first before they will activate your account it took 2 weeks for me to get my payment but good thing the customer care here in the PH is willing to help.
I have make some transaction on several days ago but it's still under review and I'm trying to contact customer online but zero response for solution. I have received card but facing issue in during activation.
Payment and verification issues, i had emailed you couple of times but you people didn't respond me once thats really ignorant behavior
I had my account locked because of 1 year inactivity but the support solved my issue in 10 min, thank you
Amazing customer care. 100% satisfied. Literally! Thank you all guys.
I am very much happy and satisfied with your services
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members