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Payne GlassesReviews 1,599

4.2
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Payne Glasses Reviews Summary

Payne Glasses has a rating of 4.2 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.

service
277
value
980
shipping
979
quality
976
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61,648 reviews
New Jersey
2 reviews
0 helpful votes
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Great glases
September 18, 2021

They are very light and high quality, I worked all day and did not even feel them, they do not press at all and my eyes do not get tired from work.

Date of experience: September 17, 2021
Tennessee
3 reviews
0 helpful votes
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Excitement
September 16, 2021

Good awsome reliable service and good customer service awsome reliable depend able company swag they got

Date of experience: September 15, 2021
Ukraine
1 review
0 helpful votes
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What happened? I worked very hard all my life. I was very disorganized and sad after my money was taken away. Help was from: here > reb rand. Ly/pdo sraq < This company made me happy again and returned all the money. You can trust them completely.

Payne Glasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 15, 2021
California
5 reviews
3 helpful votes
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Best glasses
September 15, 2021

I need not have to worry! My glasses are awesome, no issues, I can see great. The frames are a ton brighter than my old one!

Date of experience: September 15, 2021
New York
1 review
0 helpful votes
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Wanted a different frame which is out of stock. Settled for another frame. These replace a set of glasses that sensor coating became wavey in about a month of use. They should have replaced those glasses and I will not buy any coatings from PAYNE. Service took a week to respond to my problem then did a very poor settlement. I do not recommend dealing with PAYNE. If you have a problem they are not there to make good on their errors.

Payne Glasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 11, 2021

I hate your warranty
August 30, 2021
Previous review

I hate your warranty.

Date of experience: July 31, 2021
Ukraine
2 reviews
0 helpful votes
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I don't trust it anymore. My girlfriend and I have long wanted to buy a car and worked hard. I found one company, but it didn't help me and even deceived me. Fortunately, help came when I wasn't expecting it. > ( rebrand. Ly / zx27z7f) < I was pleasantly surprised by the operational work of the company. I'm so glad I found them.

Payne Glasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2021
Ukraine
4 reviews
6 helpful votes
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This is my sad story.
October 5, 2021

We had some problems with it. I lost all my money in a very short time. I found one company, but it didn't help me and even deceived me. Help was from: > ( rebrand. Ly / zx27z7f) < I got my money back. All my money. Thank them!

Payne Glasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 5, 2021
Nevada
1 review
0 helpful votes
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These guys Rock!
October 4, 2021

Incredible service from order to delivery. Great prices. The only thing I would like to see just a few more styles. I have an update. My progressive lenses were a little off due to me not knowing how they sit. I chose wrong, yet I was able to send them back to them for a little tweak. All this was done at no cost to me. They have exceeded far beyond my expectations with thier exceptional protocols. Highly recommend them!

Date of experience: September 4, 2021
New Jersey
1 review
0 helpful votes
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This site made my request truly basic. Saved time, and cash! The costs are superb, and you really have decent casings! The lone disadvantage was that I was holding up somewhat more than I suspected.

Date of experience: August 30, 2021
Illinois
1 review
0 helpful votes
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Quality product
August 26, 2021

Super easy, great prices lots of selection. I like the green because it's my company's color and I was going to be represented them at a trade show.

Date of experience: August 26, 2021
California
20 reviews
15 helpful votes
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Quality glasses!
August 25, 2021

Shipping: very fast, 3-5 days

Quality: I bought two pairs of glasses from them -- by the way the try-on feature online does not work. One of the frames looked super strange and I just don't know what to do with them now. The other pair was perfect! Online glasses retailers usually have some sort of distortion in their lens that makes it difficult to see 360 degrees, but these have the same clarity and functionality as the glasses I had made in the shop. They have a low bridge fit section where I was looking for plastic frames. I ended up getting a pair from the mens section because they seemed narrower around the nose, and they actually stay up.

Returns: they are unable to offer a full refund on returned glasses unless Risk Free Warranty is purchased. Be careful when selecting frames on this site or order them non-prescription to try at first! You will only be charged $4 for restocking when you send back a non-prescription pair.

Date of experience: August 25, 2021
Illinois
1 review
0 helpful votes
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Amazing
September 22, 2021

Although the pay with Amazon feature did not work, everything was great. Easy to navigate the site. Easy to virtually try on glasses. I could not believe how quick we received the glasses. Everything seemed too good to be true but 4 weeks after purchase and still no issues!

Date of experience: August 23, 2021
California
2 reviews
2 helpful votes
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Love my new glasses!
August 22, 2021

This is my third of forth time ordering from Payne glasses. The quality of the glasses is far better than yours expect for the price! So excited for all my glasses!

Date of experience: August 22, 2021
Yemen
8 reviews
7 helpful votes
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متجر نظارات بن متجر رائع جدا في توفير كافة أنواع الخدمات الزبائن سرعه في العمل وتعمل سلس وسهل وتوجد خدمات وتواصل

Date of experience: August 22, 2021
Kansas
1 review
0 helpful votes
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We love these!
August 20, 2021

Got these for my son. The shopping experience is always easy! I only gave a four star on the product because the transitional do not get as dark as they should. Otherwise we love them.

Date of experience: August 20, 2021
Delaware
2 reviews
0 helpful votes
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Color if frames not same
August 18, 2021

As online color. But frames are really nice. I get compliments all tge time on my frames.

Date of experience: August 18, 2021
Pennsylvania
1 review
0 helpful votes
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I bought another style of glasses with the same prescription because the glasses are such a great quality and price. I already have a pair with a larger frame, but got a smaller frame this time. I also have a pair of prescription sunglasses. Order time to delivery was reasonable too.

Date of experience: August 17, 2021
New York
1 review
0 helpful votes
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It has been a rip off experience. Customer service is no help. Had recommended them to someone before realizing what crappy service they give. They actually expect you to pay for the aspect of getting a refund.

Date of experience: August 16, 2021
Hong Kong
1 review
0 helpful votes
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Good Appp
August 16, 2021

This is a good app for growing followers. I love this app very much. This is a helpful app. Everyone should have this app.

Date of experience: August 15, 2021
Nevada
1 review
0 helpful votes
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New Glasses.
August 14, 2021

The glasses were packed very well, and on putting them on for the first time, they fit perfectly and the optical vision through them was perfect. I only bought them as a spare pare of glasses, but they could be used for everyday as well.

Date of experience: August 14, 2021

From the business

Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!


payneglasses.com
Pittsburgh, PA, United States
+349