On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Payne Glasses Reviews Summary
Payne Glasses has a rating of 4.2 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.
Instant Feedback
We monitor reviews for authenticity
Great set of glasses the first time,had to get a few more!
A second pair that I bought with a different order number has been a problem, and after a month, it is still not resolved. I just keep getting answers through email to do this and do that and report what you see and take pictures and attach them. It's never ending.
Always a simple straight forward process and a more than reasonable cost.
Always a good selection and competitive pricing.
Always a great trouble free experience
Good selection and of course, prices. Great selection and website easy to navigate.
I've been using Payne Glasses for years and love the quality over other companies—online and in person. My Rx has prisms and many online companies won't fill them.
Love ordering from Payne. I have never regretted any that I have received. Thanks!
Online chat is very helpful. Every contact with Payne is always helpful
Not happy with having to use a guaranteed full refund on a single order. I am losing money on this order that I cannot get back. Also not doing blue blocker on lined bifocal is problematic for the 5 billion people with cell hones and computers and TV's
Very easy and quick. Almost always been satisfied. Glasses are a great value.
Buying from Payne is very good, but the last couple of pairs I have bought from you was sporadic tracking information after the glasses were completed.
Excellent. No issues. Very simple and straightforward
Cute, comfortable and great price
Love the color love the shape.
I like the shape and color I buy these for my teen! She loves them and always asks for these
Always receive glasses within 2 weeks. Love these glasses
Love all the glasses I get from this site. Sometimes takes too long to ship but still love all glasses.
Customer service is helpful, knowledgeable about the products and kind. I especially appreciate that the customer service rep with whom I spoke was able walk me through the process of inputting my prescription on the site. The result? Glasses that look great and feel fine!
It was disappointing that so many of the styles I picked were not available for the virtual try-on.
They were responsive when the first sunglasses piece came with a scratch in it.
I was not able to figure out how to get my free lens cleaner from signing up
I love my glasses from you! Always very stylish, and affordable!
Nice glasses for very reasonable prices. I'm impressed.
Very good and quick response when I had a question; thanks
Great telephone customer service, a human being, knowledgeable
Great personal service by David, knowledgeable and patient
Great service. Speaking to a human being makes all the difference in the world when you need some fine tuning on your glasses.
The two gentleman I spoke to about a month ago on the weekend were knowledge and great. Also, zenni that does prisms like i need, you can't get a human being to speak to, urgh
Love Payne glasses! These glasses are very sturdy and look great.
Couldn't believe I got these glasses so quickly, and the price can't be beat for the quality.
Like the options and appreciate all the frame details being listed
Love the glasses - ordered another pair with a different look
My entire experience was great and people were very willing to help
Always great doing business with Payne Glasses. Look the looks of my glasses and I can multiple pairs for less than one pair at the name brand optical stores.
I have and will continue to recommend Payne Glasses to everyone I know who wears glasses.
Thanks
One happy Customer
From the business
Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members