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Payne Glasses has a rating of 4.2 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.
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Love Payne Glasses! Best prices anywhere! Quality glasses.
Excellent service and products! Thank you
I really like my glasses.
Pleasant, easy. No complaints. Got my glasses very fast.
The ease of ordering was a Godsend.
Always a great experience! Great value and selection
I've been pleased with both the frames and lenses and that's why I continue to shop with Payne.
Nice frames with an great price!
Glasses arrived in just a few weeks.
I love the prompt service and stylish frames.
Very pleased with the frames and the lenses. The prices are outstanding and allow for options to purchase multiple styles. Received quickly and customer service is very helpful
Second pair i have ordered. Great quality, no problem with lenses. Thumbs Up!
I have bought several pair from Payne and there are just as fine! They fit great, as I have a larger head, they carry even big frames! I have been scared about ordering online "site unseen", but Payne has made it a great experience!
This was my second time ordering and my new glasses are just as good as the $400 pair I bought at the eye doctor's office. I'll never buy another expensive pair of glasses again. Thanks so much for what you do, Payne Glasses!
Excellent service and customer support! I recommend Payne highly!
Good choices; easy to move around the website; this time ordered acrylic frames, noticed that they don't sit on nose as expected - I forgot to check the specifications for the size of the space between the lenses to see if they would fit my nose properly. But other than that, I do like the glasses.
Good choices; easy to move around the website
Website easy to work thru; lots of great choices
Fast, Easy, Inexpensive (Not Cheap), choice of glasses. East to order, fast shipping, quality and loads of frames to choose from.
Good I have ordered several times from Payne glasses and enjoy ordering
Your site is so complicated. I tried to figure it out on my own, but had to call to enlist help. They were not very helpful and would not assist me in ordering. Just told me to go to the site to order? Ok, but if you don't understand some of the terms used, it's difficult to order on your own. I appreciate their low prices, but wish their staff was a little more helpful and courteous.
Your site is very difficult to navigate and understand. I called for help and the guy who answered acted like he was annoyed with my questions. When you don't know what you're doing it only stands to reason you should be able to seek assistance, I have ordered from Payne several times and every time, I get the same unfriendly attitude from their staff. I will seriously consider looking elsewhere in the future. I should also have some credit from previous orders (points), but I see nothing on the site to allow you to use them. Also, my last order took longer than the "priority" I paid for, but I also got no compensation for that, either. Seems Payne would appreciate your business and do some favors from time to time. Very disappointed that I had to figure this out on my own.
Excited I could get prism prescription glasses online. Quality as good as in person. Fit almost as good as in person.
Overall experience was wonderful! Was shipped quick.
Frames too big for face Not happy with virtual try on
They were great to deal with, I just wish I had the sun tint on the new ones for when i go out in the sun
Easy to order. Order processed promptly. Very satisfied.
Answer: It seems to me that there is a guarantee everywhere, any company should provide this
Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!