On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Payne Glasses has a rating of 4.2 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.
We monitor reviews for authenticity
I have ordered seven pair of frames/progressive lenses from Payne, four for me and two for my husband. Each pair has come out perfect. I can buy about three or four pairs for the price of glasses anywhere else. They have many stylish frames to choose from and ordering is easy.
Very please thank you so much got them delivered in good time very fast and fitting good on my face very very happy
The ordering and delivery process was very simple and efficient! My glasses were delivered way sooner than I expected, and they all fit perfectly, and look amazing!
Glasses came fast prescription was dead on the price was right they had many selections I would definitely recommend it to friends
I cannot even begin to express how happy I am to have discovered PG! From customer service, to wide selection, to overall satisfaction, this company does it ALL! They've earned me a loyal (and repeat) customer, in me and my partner. Great job!
Great service, my prescription was wrong initially from the optometrist. After I verified it. Customer service corrected the issue and sent out another set of glasses. I will buy again in the near future
There was a great selection of reasonably priced frames to choose from. Ordering was quick and easily done...except I couldn't figure out how to add a price reduction code to the order. Delivery was very quick...arrived in a week or so, better than expected. Excellent communication as to order acceptance and shipping details.
I couldn't find anywhere to enter promo codes at checkout...just an Apply Exchange code whatever that is. 10 or 15 different promo codes entered there didn't work. Very frustrating!
Intuitive and easy, great choices, fair prices
I always buy my lenses here. They send always quickly.
I have bought from PayneeGlasses so many times, I am probably on their top 10% of customers.
I like this website because they have a huge range of glasses to choose from, buying process is easy, returning glasses is easy, choosing the lenses you want is easy.
I have a lot of glasses and sunglasses from this website, I have bought sunglasses for my family using this website and they all loved it.
I see as well or better with my Payne glasses as I do with glasses from my local optical boutique which charges 4 x the price for a similar product.
Excellent great fitting nice and clean real cheap and great glasses
I had a positive online shopping experience. I didn't need customer service.
Other than some lens selection issues on web site. Staff and product excellent
Very easy to use points now and excellent job quality and price. Don't need to go expensive shops.
Website is slow to respond and was unable for the longest time to get past confirmation of prescription to continue to place order. Shouldn't take 1/2 hour to order same frame as before only in sunglasses.
User friendly website, love the try on feature, all measurements, etc., explained in plain English, easily understandable.
Great frames and the speed at which I received them.
Have several pairs. Easy to order with great styles.
LOVE THE GLASSES! VERY EASY TO ORDER AND ALL ORDERS HAVE FIT GREAT AND LOOK GREAT
I love my glasses! I will order from you again Thank you.
Great experience. Goes with a lot of clothes I wear.
Simple ordering process. Quality products, lots of options.
Online ordering was simple and smooth
Answer: It seems to me that there is a guarantee everywhere, any company should provide this
Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!