Payne GlassesReviews 1,599

Very pleased with this company, glasses are well made and comfortable. Thank you

It was easy and inexpensive and I'll order again but I'll never do the survey again

I've always been pretty happy with my purchases from Payne Glasses.

Ordered glasses - they arrived. No issues with product - delivery was slower than hoped, but it is what it is.

I was skeptical about purchasing my glasses, but I have really enjoyed them and will be purchasing from you all again.

Payne glasses have a great price for high index progressive lenses. They have a great process to ensure the lenses are positioned correctly even though you're ordering online. They arrived very quickly too. I will be a life-long customer.

Payne is amazing! Super low prices and great quality glasses.

I received the glasses and they were scratched. I need to contact customer service to get them fixed.

Excellent user interface. Excellent prices. Excellent quality.

This company has changed my life! They have quality glasses at prices you can't beat! I've ordered at least 6 glasses and will continue to shop with them.

These are the second set of glasses we have purchased from Payne. There was a problem with the second set as UPS lost them. I am satisfied with the quality of the glasses. My problem was after the loss Payne should have made it a priority to have our new glasses made and shipped ASAP. This apparently did not happen as it took longer to get the replacement than the original order. This caused addition aggravation and expense as she could not drive home from work after dark and I had to drive her back and forth for weeks longer than necessary. As we live in the country about 30 miles from her job this caused me to loose 1 hour of work everyday. Having owned several businesses myself if I had a customer with a problem whether my fault or the fault of others I would have made it my main concern fixing their problem ASAP.
Lorenzo

I was very pleased with the service, the delivery and the glasses in general. They are very well made, sturdy, cute and the prescription is perfect. I am very happy ordering my glasses from Payne!

Muy positiva muy contento totalmente recomendado gracias

I have now ordered 5 Pairs of glasses from Payne and they have all been great, had a slight mishap with my first order ( completely my mistake) and they went above and beyond to fix the issue which is why I keep returning!

I used to buy my glasses for my mom off Zenni but they were constantly breaking! My mom has had a pair of these for at least 8 months and they haven't broke, so we ordered another pair! They come within a good amount of time, and the price is great.

I didn't like my first choice for lenses. They replaced them, now I really happy with my glasses

Sarah Chen from customer service was very helpful!

I have ordered 5 pair of glasses from PG, and I've been pleased with every pair. The production & shipping are quick! Usually one week between ordering & having them in my hands! I recommend them to many people when I get compliments on my glasses!

I received sunglasses instead of light changing lenses so I can only use them outside. I did not get an unconditional warranty I just took the standard so I can't return them for a full refund. The vision is fine but they're useless