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PayHipReviews 43

2.3

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PayHip Reviews Summary

PayHip has a rating of 2.3 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PayHip most frequently mention and customer service. PayHip ranks 96th among Ecommerce Tools sites.

service
25
value
26
shipping
14
returns
15
quality
24

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Spain
2 reviews
11 helpful votes
Follow Matteo P.
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I'm an artist selling original, alternative, non-normative and queer content which is sexy and adult-oriented but not explicit or pornographic. I don't work with nude and I'm not artistically interested in explicit and normative imaginary such as penetration and similar. Nothing wrong with that: it's just not my cup of tea.
My work focuses on male feet and tickling. You can like it or dislike it, but no one could question that it is totally "harmless".
Since the very first moment (in fact, a few days later) I started to use their plugin, PayHip treated me with a very heavy and patriarchic and malodorous and moralistic ostracism, using every possible excuse.
They first banned my store preventing me to work in 2015. When I complained, they sent me an email saying they were sorry and explaining that one of their workers just saw the preview images to some of my clips and "assumed" (yes, you've read that right: that's how professional they are) they were pornographic, and before asking for confirmation they just banned me (!). They promised it wouldn't happen again.
Now, two years later, they've sent me the very SAME-worded email and I'm banned again.
It's been several days now and they just refuse to reply to my many emails requesting an explanation.
I want to make one thing clear: as I speak (June 2017), PayHip doesn't have ethical, moral or even legal limitations in their terms of service about the content sold via their plugin. They probably should, but they don't.
When I talked to PayPal about this, they confirmed they have zero problems with my work, my content and my videos and that what I do does not go against PayPal's terms of service.
This is what happens when people who have probably been brain-washed by religion and medieval morals run a (supposedly) multi-cultural business.
Stay away if you love freedom of expression and respect all your sisters and brothers, fellow human beings.

Date of experience: June 23, 2017
Abs F. — PayHip Rep
over a year old

The content you were selling was explicitly "sexy and adult-oriented".
This is not allowed by PayPal. We had no choice to close your account as it breaks PayPal's terms and conditions.

Oklahoma
1 review
21 helpful votes
Follow Mark M.
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After almost ten years of freelance writing online, I've tried just about every major ebook publisher. Payhip.com is one of the friendliest sites online. Since payhip uses the secure paypal payment portal, you know your information is secure. Rather than giving away all of your information, including your credit card number, to a book publishing platform, a simple email address serves to identify you with the site, and connect you to the author. Files can be provided in a variety of download formats for use across a wide variety of devices, and since royalties are higher, authors can sell their books at a price that is great for you. If you like indie fiction, or other content from indie artists, add Payhip to your list of favorite places. Look up Mark R Morris Jr while you're there for some great fiction and inspirational non-fiction.

Date of experience: November 18, 2016

From the business

Payhip is an e-commerce platform that enables anyone to sell digital products or memberships directly to their fans and followers. You can embed Payhip directly into your website or you can use our storefront to sell your work. Payhip takes care of everything. We're an all-in-one ecommerce solution for creators.